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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,187 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose is better than AirPods Pro, but AirPods more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancelling buds on the market indeed. Sounds crystal clear compared to the AirPods Pro. Although they got rid of the hook, I still experienced ear fatigue due to the size. I went back to the AirPods Pro for functional use. The Bose require gloves off to sense my fingers, whereas the AirPods Pro can respond to thick gloves. I also have the Bose QC35ii which are amazing , so I did without the Bose buds ii

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best ear buds on the market by far

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably amazing!! Bass is way better that i thought possible with buds. Also the noise cancelation is super

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Music lover

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. More power to music while keeping it like it was meant to be heard. New secure fit keeps earbuds safely in place and a test each time makes sure you have a proper fit for great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, and they fit very well. The battery does not last very long but they are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancelling, very stable inside the ears, they are very comfortable but can get uncomfortable after about 2.5-3 hours. Sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing, and the functions are easy to use. Very comfortable and stays put in your ear while in motion. Overall a very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Always love Bose products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound and comfortable, love the noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great with sound, quality, and fit. Does not come out of ear during workouts like so many other brands. Cannot beat the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Hear to believe!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While these produce a very dynamic and quite textured sound, it also has generous but controlled bass kick and a soundstage that is excellent with different music genres.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best ear buds you’ll buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best noise cancellation ear buds I’ve ever bought. They truly live up to their name “Quiet Comfort”. They are easy to use and extremely comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose never fails

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what can I say Bose knocks it out the park again with their sleek design industry leading noise cancellation and beautiful well balanced sound. My grandmother introduced me to Bose when I was just 13 years old and I’ve been a solid customer for over 10 years now and I now own 12 products by Bose they’re the best at what they do and you won’t be disappointed. With the EQ option you can bring your music to your linking bringing you more life like sound and that’s also special thanks to their amazing technology custom tunes the sound to your ear canal

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buds!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!! They are comfortable and I wear them primarily to put me to sleep and the sound quality is great. I don’t usually make it past two songs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Disappointing quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the rare occasion that they connect, and then stay connected, they work and sound great. They connect to my phone and stay working about 10% of the time. When I take them out of the charging case and put them in my ears they power up, tell me they’re connected at 100% battery power and then promptly disconnect. I have to completely replace remove them and uninstall from the Bose app and then reconnect. I do that several times and either give up and use my AirPods or they sometimes connect. The only reason they are not a one star is my wife’s work great for her.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello James and thank you for you review, We are glad to hear you are enjoying the great sound of your Bose QuietComfort earbuds II.
      Here are a few steps you can try if these issues persist for you https://bose.life/3XznEab


      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these looking for a better sound quality than my normal choice of Beats. By far better Bass and sound. Only down fall is conductivity with my iPhone with left ear piece. I’m still getting used to them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose QC Earbuds II

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QC Earbuds II does a good job of cancelling outside noise. They also come with 3 different size ear tips and ear bands so you can customize them to fit your ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned Bose earphones for 7 years now... it's just getting better. This new model, the sound is so crisp and perfect. It fits my ear and doesn't fall even when I workout.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, user friendly app for EQ settings , connected to devices with no trouble, snug feel in ears, very responive touch controls.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    well worth my moneeeey

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality and perfect buds for working out running and gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is bliss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these bose ear buds ,o ce i tryed them out i loved the sound everything was Cristal clear ,you cant here any noise just pure music . I love them so much i bought two extra pairs one for a friend for his 70th birthday witch he loves hes very much into music . He thanks me everytime he sees me .and another pair for my nebor so when he is on the tractor heres only music not loud motor.i bought two head phones one 750 whatt jbl speaker two wrap around your neck bose speakers and a smaller bose floor speaker . I love everything bose just because of the sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great. Nice and quite at the gym and doesn`t fall of ears when running

    I would recommend this to a friend