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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 4,187 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality sound, like having the ability to customize the shortcuts. The case battery lasts for a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sound proof

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose headsets are amazing. Blocks out all sounds and the bass makes you feel the vibration

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose quiet comfort 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound but during calls background noise is there now I have the Google Pixel 7 pro. So not sure if this is a defect with Android devices I've downloaded the Bose app to activate noise cancellation and I still have people complaining when on the phone with about the background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these QC 11s!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 4+ year old set of Bose Sport buds. I was looking for the noise cancelling capabilities and smaller earbud units. These QC IIs are fantastic meeting all of my needs. I use them for work on phone and video calls, for my daily jogs, and on the golf course. They are comfortable, pair easy with my Android phone and laptop, and have fantastic sound. Being a long-time Bose fan, I enjoy the quality of the sound. And now with ANC they are a step up!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose Bud's For The TV Are For Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had recently purchased the Bose Quiet Comfort headphones which were very nice but unfortunately made my head noticeably uncomfortable verging on a headache. I returned those in exchange for the Bose ear buds. Much more easy to wear for myself comfort wise. Not as easy to control as the headphones but I am happy. I use them only for the TV at times if I want my volume higher than my wife. Happy wife happy life.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    The sound of a real Bose!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass, crisp & clear sound. Real noise cancelling ear piece. Comes with 3 different-sized ear tips & side protector. So worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds. Sound quality is the best. Comfortable in ears without fear of falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Great but…

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great for noise cancelling but keeps getting disconnected from my device. I had them for about 2 years now. Battery life is also amazing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy you like the noise cancelling and battery performance of your QuietComfort Earbuds II, Claudine! If the earbuds keep disconnecting from your device, try rebooting your device, and try a second device with your earbuds to compare performance. Our support team will help you if connection issues persist: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose4Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, great quality, great sound, great price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, sound quality, noise cancelling and battery life is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality and comfortable!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Bose earbuds. I never really liked Bose, but these ones are great quality, comfortable, and have a decent battery life. You can also change the EQ, which is a nice feature. I don’t think you can use the left earbud without the right, though, which is unfortunate(unless I’m doing something wrong). That is not enough to deduct a star, however. Great earbuds!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      It's awesome that you love the experience you're having with the earbuds. You asked and we listened! Our latest firmware update allows using either earbud alone for music and phone calls. Get the latest update through the Bose Music app!

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Bass, Sound quality

    Rated 3 out of 5 stars

    Music YES! Talking…not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For just music, these are amazing! However, for talking on phone calls they are not as good as AirPods. If you want for music, the bass is incredible. I use for work / talking. Considering returning and going back to AirPods.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, I am glad you love the great sound of your earbuds and the bass! I am surprised that you do not enjoy them when using them for calls. We ahve a great guide that will help make sure that the microphone is working at its best: https://bose.life/45qwHfS

      If you still need help, please reach out to our customer support team who would love to assist you! https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy and clear sound.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Sound is perfect. The are comfortable to wear as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Airpods Pro 2 - Would Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling (better than apple by far) and excellent sound. Improvement in design from the previous model - I would reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome Fit and Function

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent form fit and function. Easy setups and the noise canceling was second to none

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, weak app

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are great sounds is very rich and crystal clear but the app is very weak, keeps disconnecting from headset, another issue with headset is the ear tips, they are very small bose even send me the xl eat tips and still short.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound but not as much base as the originals. They have good call quality in hearing but the other called hears more background noise than you talking. They are a little uncomfortable after wearing for more than 2 hours at a time but overall they are good heaphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise canceling earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these earbuds. The noise canceling on a plane is excellent. You can still hear human voice but the crying baby on your flight will not keep you awake the whole time. It has 3 levels of ANC and the Quiet setting is the best I ever had. I bought these to teplace the over the ear Bose headphones and they are far superior for noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    aldo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent buy. Very accurate description of the item. The noise reducer is perfect so is the size of the item. Very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound, great fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have sound. !!! And Great fit. !!! Sometimes a little Awkward to put in tho.

    I would recommend this to a friend