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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 4,187 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Listening to my tunes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and incredible sound quality while noise cancelling works quite well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Ear Buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are the best buds I've ever had. They comfortable, dont fall off, and the sound quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable earbuds. The noice cancelling works great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best you’ll ever find

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best earbuds I’ve owned. They won’t fall out of my ears and sound is crisp and amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most comfortable headphones I’ve ever owned. The sound quality is a 10!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Amazing sound quality but fit/connection suspect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is unlike anything i have ever used before, truly an incredible experience on that front. The EQ settings can be tweaked in the app, by default these are bass heavy but I really like it. My only problem is that while doing anything remotely active with these in, the left one seems to always work its way out of my ear no matter what wing or tip size I'm using for that ear. I also strangely found that by bluetooth connection would drop frequently and the app usually had trouble recognizing the earbuds and connecting to them, rendering the app's functions useless most of the time. I ultimately returned these, the fit and connection issues were just too difficult to get past, I need my earbuds to fit right and stay connected above all else.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello George,

      Thanks for leaving your review of the QuietComfort Earbuds II! It's great to hear you were impressed by the sound quality of the buds. With regard to fit, it sounds like you may have the wrong size tips installed. The included tips fit most people but if you find that none of them work well for you, you may benefit from purchasing the alternate size tip kit.

      With connection issues, this can usually be attributed to a pairing problem which can be resolved by establishing a new connection, uninstalling/reinstalling the app and ensuring the firmware of the product is fully up to date.

      I'm sorry to hear you eventually returned the buds. Remember, you get a one-year warranty with Bose products and lifetime technical support via one of our contact options. If you run into any problems in the future, please don't hesitate to reach out via the details found here:  https://bose.life/3ET4mCs.

      Kind regards,

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best 1A

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best 1A experience in sound confort and high quality ever seen!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Absolutely love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!!! Great sound and amazing noise canceling!! Just wish they would go a little louder sometimes

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats Wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, excellent value, and fantastic battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Grundfos sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable fit, stay in ear even on a run.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound and fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased a item, I have a doubt, but it was such a great fit and sound never fall out of my ear when I’m exercising

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good! Both play independently and the battery life is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Enjoying new buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and enjoying the battery life and recharging of the buds in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds. Phenomenal performance and sound quality. Recharges quickly with a lasting charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Nice, but..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound GREAT!! just an issue with one ear sounding louder than the other and disconnection

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and great audio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds on the market. Although the Sony xm4s sound slightly better these are far more comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quality through and through

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Audio, Amazing Active Noise Cancellation and have the Bose quality through and through. The companion app that accompanies them (and all other Bose wireless products) makes it easy to customize the level of Noise Cancellation, program a function and to check on and apply updates. These are a must for me to be able to tune out the world around me when i need to concentrate. Clarity of the sound is great as well. Everything i would expect of a Bose product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, but one annoying problem.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Sound cancellation is good. But! There is an uncomfortable low rumble while in commute. Rough roads create an ear popping effect that is bothersome. I did not discover this issue until after the return window was over They are great otherwise and sound awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid pair of ear buds comfortable. you’re able to sleep with these on and great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bosé forever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente sound, comfort and conection, y recomiendes and enjoy your favorite music

    I would recommend this to a friend