Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 4,187 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better than earpod

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation works and the quality of sound is so much better. Battery life is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aound better tha air pods, sound quality and connection way better and 6 hrs of of play is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my bose earbuds. They fit very comfortably and sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earbuds ever!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of the sound using these earbuds. They are comfortable to wear and look nice.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good earphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anc is very good..fits very well. Sound is good..app is just meh. But i think works better with apple products than android

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pretty picky on headphones and earbuds. These surpassed my expectations. The anc really is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small size, big sound, and amazing noise cancel.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Small size, big sound, and the noise cancelling is amazing. When you put them in your ears they welcome you, update you on the power % remaining, and then shut out the outside world. If you change the setting to awake majority of sounds are let in, especially voices. But in awake, loud noises are still muffled. The quality of sound is up to par for any audiophile. With the app you can equalize the sound to your liking. These are my favorite headphones I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The Both earbuds too

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good product, a battery life is good. The sound is good. They are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity
    Best Buy Employee

    Rated 3 out of 5 stars

    Great when they work

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great bose sound, good noise canceling option but the app makes the experience awful. Constantly inconsistent ear bud connections. Requiring uninstall reinstallation of the app.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I'm glad that you are enjoying the sound quality and noise cancellation of the QC earbuds II. For connection issues, you can find Bluetooth related suggestions here: bose.life/3RItZOt. Should you need any further assistance, please reach out to our technical support team who will be more than happy to assist you: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    boses headphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super excellent audio quality and fidelity, very good presentation, super comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the Price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the right ear tips and bands were found. I began to use the earbuds daily. Sounds like I’m in a theater. Actually jumped while watching a scary movie since the sound was that amazing. Like the option of adjusting incoming sound to different modes. Was a learning curve at first, but now 2nd nature. Worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best noise cancelation I've experienced.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit in your ear. Great sound. Great noise canceling. Great overall product again from Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity, Price

    Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio at least once a week it disconnects from my phone and refuse to reconnect. Updated the ear buds the only way to to reconnect is to delete them from my phone and reset the ear buds wouldn’t recommend for the price and it’s a common issue no one knows how to fix it and Bose response was to release v3 of them idk if those have same issue or not.butt the quiet comfort 2 aren’t worth the price

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Kirby,

      We're sorry to hear about the difficulties you've been experiencing with your QuietComfort 2 earbuds. Ensuring a seamless connection with your device is crucial, and we understand the frustration this issue has caused. If you haven't already, we recommend reaching out to our customer support team for further assistance. They may be able to provide additional troubleshooting steps or explore potential solutions to address the connectivity issues you've encountered.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, I love the color of the pods. Move sounds and they don’t fall

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nothing like bose

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this bad boys for the nyc marathon. Need it better sound and battery liffe. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    My Bose Quiet Comfort II

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality with levels of noise cancellation, and stay in my ears even while jogging!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit, incredible sounds, nice base and battery life. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things! Noise canceling is fantastic and the battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great as always!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inhave the ogs and these are great +1! Would buy again for comfort and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Bose ear buds. Great quality. Battery life is great as well.

    I would recommend this to a friend