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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 4,187 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding! We're ready to connect and fit securely in my ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Connection issues but great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise canceling, and sound quality. They seem to struggle with syncing up though. About 50% of the time I have to pull them out, put them back in before they connect.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jonathan.
      Thank you for your post. Sorry to hear that you are having a connection issue. To address the issue, please follow the steps here,  https://bose.life/3FWDh2w. If you have further questions, please contact us here. https://bose.life/3BgUIIU. We would love to assist you further.
      Marvin - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earphones especially the noise canceling and sound. The case holds charge alot of it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Amazing noise cancelling horrible case

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The noise cancelling and sound were absolutely amazing, you could tune out the whole world without busting your eardrums. My major complaint was the case. It’s made out of this very weak plastic and the part that connects the case to the lid is very flimsy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best ANC Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with these buds. The ANC is top notch, better than my AirPod Pros 1st gen. I wish there was better integration with Apple as it won't seamlessly switch between my iPhone and iPad. These stay in my ears a lot better than AirPod Pros with the different configurations. I also wish they could work separately.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The Best Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are much better than iPods. Sound and noise canceling is good. Fit well in small ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Quiet Comfort Earbuds are AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so incredibly comfortable, the sound is amazing and I love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    QC2...Yay or Naw?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm totally satisfied with this purchase. I was up and running fresh out of the box after pairing. The sound quality in my opinion exceeds that of the original QC's and that's all I was looking for. However, while reading a review of the Apple Air Pods Pro2, I hope Bose will adopt similar features such as Spatial Audio, and Find my Earbuds in future products. In the meantime, if you're looking for quality sound, ease of use, and good ANC, I'll recommend the QC2s as your next purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Badazz Bose Budz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very amazing sound and quality!! Had previous model and lost them and these are much more comfortable and sound better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound easy to wear super comfortable also ...

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded-in my Apple Pro Version for this product. Much better fit in my ear and better sound. Plus, you have more settings options.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent and the fit is great. With the different size ear pieces everyone can find a great fit

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality item. Sound great with plenty of battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Better than the airpod pros... in comfort, that is

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the apple airpod pros but they hurt my ears. After a while they got very uncomfortable. I have always amazed at Bose, but these little pieces of technology blow my mind. Not only are they super comfortable, but they are probably the coolest little pieces of technology that I own. And sooo easy to use. I also have the over the ear quiet comfort headphones, but I use those for travel only. These bad boys I use everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Maybe not worth a chiefkeef3hunna dollars

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Or close to there w tax Bose sound quality is always great, but started getting glitchy with the connection after a couple months (after the return period) Changing volumes on the headphones while running is a pain, almost too sensitive but I guess all earphones go by touch these days. Light weight, pretty low key contrary to the pictures which make it seem bulgy Unless youre a Bose loyalist, might be better off with Sony or a cost friendlier route. I think most of the features can be found elsewhere as well

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      Thank for providing your feedback on the great Bose sound. We'd love to help you with the connectivity concerns you have been facing, we have a great troubleshooting guide available here - https://bit.ly/3tyxqxC If you require additional assistance, you have a 1 year warranty and a lifetime of support available for your product, do not hesitate to contact us directly via https://bit.ly/3UNtwsQ

      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Replaced air pod pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, my wife loves them. Comfortable and great noise cancelling

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wireless ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they offer sound cancellation. The sound quality is amazing and the comfort is second to none

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Noise cancellation top tier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is top tier and the comfort is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose qcii

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds i have ever tried, the anc is outstanding. Battery life is also superb.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a pilot and use them between flights they have great noise cancelation!! And they are very comfortable in the ear!!

    I would recommend this to a friend