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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,187 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than AirPods and beats buds. Quality sound and comfortable feel.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is fantastic. I wear them when I am practicing my golf and they stay in place with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A good buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great quality earbuds. The noise cancellation is great and the quality of the sound while playing music is so good. My only issue is there no way to locate them if you miss placed them.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, súper contable, I recommend it to everyone love gread base, awsome for the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The Earbuds to rule them all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, sound and battery life. Would buy again and again and again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing only issue that i have with this bose is they don’t stay in the ear. I got this to replace my AirPods pro. Sound quality between the two is definitely noticeable Bose is superior. Noise canceling is waaaaay better on Bose and love it especially since i work around a lot of noise

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Very comfortable and i love the noise cancelation feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and fit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy as I am prone to losing them and for the cost, I figured it was better to buy cheap. My cheap pair quit charging and after hearing my son's QC Earbuds, I decided to buy a pair as the Earbuds II were on sale. It was worth the purchase. They sound fantastic. The noise cancelling is top notch (almost to the point of being disorienting, but there is an option to change the level). It is worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Bad connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to like these, they were for my daughter. They actually sound good, but constantly had connection issues with her iPhone (one yr old)

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Emma, I am glad to hear that you enjoyed the sound quality of the QC earbuds II. We do provide troubleshooting suggestions and support on our product support website. You can find suggestions for connection issues via the article here: https://bose.life/47T0EFE. Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit, comfortable for extended periods of wear. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Useful and confortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable. Optimal sounds. Useful for exercise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Noise Cancellation feature is the best I’ve experienced by far. And the quality of the speakers make the music sound so much better. Sadly I lost mine so now I have to get new ones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds. The adjustable hear thru is great. The sound quality is good. I had some issues with them cutting out when I was running but i figured out that it was a fit issue. They perform well for calls. My biggest knock is the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds, very comfortable and the sound quality is exceptionally prefect

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing head phones, sound , bass , noise cancelling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wasn’t impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t stay in my ear and it wouldn’t stay connected to my iPhone. When I would get a call, people said I sound muffled. When I listened to music, it sounded great. I took them back.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Tonya,

      I'm glad you liked the great sound from them, and while I understand you've returned them. If you decide to try them again, please follow the steps here https://bose.life/3OKrIAP for help with them disconnecting, and here https://bose.life/45qwHfS for help with the mic quality. Or contact us https://bose.life/contact for further help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound . The comfort and style. It’s very light

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, great noise cancelling futures. It comes with additional ear pice sets

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Overall, a good buy.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Excellent Sound Quality and Noise Cancellation. One small negative factor I experienced, the Earphone when using it on an Ambient mode, is not great for watching movies cuz the Noise Cancellation was not consistent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve not had the opportunity to test them out on a flight, but I think the noise cancelling feature will work well. I bought these to replace a pair of lost AirPods, and I like these much better. The blue color is really nice too, rather than plain old white. The battery life isn’t as good as the airpods from what I can tell so far, though. I’ll update if I have problems, but so far so good.

    I would recommend this to a friend