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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,187 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Superb change from the first two rounds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, design, and battery life that's all I'm asking for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product would recommend. Battery and sounds good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Worth the $$$ if you desire quality earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best pair of earbuds I’ve used. I’ve used AirPods for years and they are great and all. But the comfort, noise cancelling and fit are incomparable. My AirPods would always fall out when running/working out but these allow for precision fit with two points of contact with your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonido Perfecto, cómodos, larga duración de carga. Sensibles y se desconectan facil

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so comfortable. They don’t fall off like the other brands. Sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound amazing fits great in my ear doesn’t come out

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous ear buds Does cancel noise better than I thought they would. Very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great sound & noise canceling phone not good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise canceling when playing music but phone call audio is not as good. These ears buds bluetooth is hard to connect and keep connected. I'm thinking about returning them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, it's great to hear you like the Sound and noise-cancelling of the earbuds. You can find guidance here to ensure great audio on calls https://bose.life/3LnixmB
      It is unusual to hear that these buds won't stay connected to Bluetooth. You can find guidance here https://bose.life/40SF7JB to ensure a great Bluetooth connection.
      Thanks
      Matt - Bose Customer Service bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small ear holes and as a result I have had difficulty finding a good fit with several earbuds. Finally I have found the perfect fit. These Bose earbuds II fit so well that the quiet mode works perfectly - keeping all the gym noise truly quiet. I also love that it works with my iPhone 14 Pro Max's Siri and the touch controls are easy to use. And of course Bose sound is unparalleled. I highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! My first real earbuds - and so far, they do not disappoint. Easily connect to my various devices and relatively easy to control. My only complaint is that the case does not charge wirelessly - but that doesn’t impact the earbuds’ performance. Just a convenience thing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Good sound,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is as expected from Bose, excellent. The noise canceling is decent. The microphone and all other functions of the device are trash. They removed wireless charging and press to connect to another device. Its sad when 30 dollar devices have been able to connect to multiple devices for 4 years yet thsse dont connect well to 1 device. The previous model was much better, even though you had to use one hand to change sond and the other to pause and play.... theg removed everything good.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jonathan,

      It's great that you're enjoying the great sound and noise cancelling of the earbuds. It is surprising you're having microphone troubles, I'd recommend trying our guide here https://bose.life/44YrETz for help with the microphone.

      If you need further support from us then please reach out: https://bose.life/3rykPZR

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is happy with his new earbuds. The earbuds are comfortable and deliver great music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    High Audio quality earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried samsung, jabra, apple but bose was my 1st and the technology with brand name says it all. Little less bass does the magic of pure sound. Great earbuds and fits well, good ANC feature with quiet settings

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Stupendous product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Great music quality, comfortable and quiet

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    New earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great the noise cancelliation is really good and they fit just right and dont fall out

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    James Wilson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, bass & easy sync... lots of bells & whistles to learn

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love bose sound quality and the battery life aint half bad.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like them better than anything I’ve ever had comfortable and fantastic sound with easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOSE is true BOSS in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product yesterday. After having so many different branded products I can endorse this as the best in the market. Sound quality, usability and optics of this product is truly BOSE level. These are great earbuds for anyone but if you are music lover and appreciate the quality of music these are definitely for you. I can bet that music lovers won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    J Sutton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and very good sound quality. Battery life is very good. Good product

    I would recommend this to a friend