Customer Ratings & Reviews
- Model:
- 870730-0040
- |
- SKU:
- 6535030
Customer reviews
Rating 4.3 out of 5 stars with 4187 reviews
(4,187 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 1 out of 5 stars
Defective device
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose earbuds/headphones/and wired earbuds are like a hit or miss. Sometimes you purchase and they work great like the previous generation to these. But this time they were defective. The earbuds would drop the connection to my Samsung device and completely unrecognize the device and it would take almost 1 hour of trying to connect them to the device again to get connected again. Extremely frustrating when you are on the go and don't have time to fidget with the earbuds. Also they don't fit in the ear nearly as well as the last generation, they did away with the proprietary silicone fit from the last generation and went with a bud type design with a piece that goes in the outer part of your ear but none of the silicone pieces actually fit my ear that it came with. I had to buy XL pieces from bose.com to make it remotely stick in my ear. Also I noticed the touch buttons have been changed to worse than the last generation, you don't have the same options to bind the touch that I used to be able to use. The noise cancelling also is different than the previous generation. When you are commuting on a train and the door closes between cars, the pressure shock from the door closing create a popping motion in your ear from the noise cancelling mechanism that is used in this model. Didn't have this issue with the previous gen. Any pressure wave in the air creates like a pop in your ear and is dangerous to your ear. The sound is the best in the business but other than it being small it is far worse than the last generation. The battery life isn't great either.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Andy,
Thanks for leaving your thoughts on the QC Earbuds II.
I'm sorry to hear you experienced issues pairing with your device. Our products are designed to be easy to set up and use without the frustration of needing to jump through hurdles to use them, and it sounds like we fell short with your experience. We'd be keen to find out why that happened so we'd recommend getting in touch with us via https://bose.life/3ET4mCs so we can look into this further.
With regard to the noise cancellation concerns, ANC (active noise cancellation) is stronger and better than ever on the series II and the popping you mention is just a sensation due to the noise cancellation effect, and not a physical movement of the inner ear so please do not worry, it is not dangerous to the user in any manner.
Jeff - Bose Customer Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound and super comfortable
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] My ears are really sensitive when it comes to sound and earbuds tend to physically hurt my ears after wearing for around an hour. The sound quality is amazing and the actual earbuds have different silicone add ons to help with both fit and noise cancelling, 10/10
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best quality! I love it best sound,perfect fitting
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and noise cancelling. Also the fit is very comfortable.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
The true proof of sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose earbuds are beyond excellent. My husband uses the Bose headset for his job as a a pilot and the quality of sound was just clear and beautiful. The same effect happens with the ear buds with the addition of light weight buds. The sound is truly unique and I would rate them with a higher score compared to the main competitors. We’re very happy with this purchase.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 5 out of 5 stars
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soun is amazing. The connectivity fails some times.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound fit correct battery life limited
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it great sound Noise-canceling fit fit in my ear good
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Midnight Blue
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Great earpods
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise Cancellation is awesome. Sound quality is improved. Easy to use. Fits the ears perfectly.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
excelente
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise cancellation! Stays in my ear during workouts too!
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend Rated 5 out of 5 stars
Best ear buds.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. I have tried all kinds of ear buds and these have been the best. The fit my ears so comfortable and the sounds is so crisp clear.
I would recommend this to a friendRated 4 out of 5 stars
Almost perfect!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: *Very comfortable. They don't shove themselves way into your ear canal like other earbuds, which to me is a HUGE plus. *ANC on these is PHENOMINAL. I've had ANC earbuds before, but nothing like these. It heavily dampens low and mid freq noises to the point where you won't hear them. Highs make it through, but at reduced volume. Neutral: *Sound Quality on these is bordering between "okay" and "good". A bit too bass heavy. Cons: *There's a very noticeable white noise/hiss. Persists even if you lessen ANC levels. It's just there, and constant. *Charging case feels pretty flimsy/low quality. *No way to see battery charge level for the case in both the software or physically on the case.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there,
We're glad that you find the earbuds comfortable, and that you find the ANC great. As you're finding the earbuds too heavy on the bass, we'd recommend adjusting the EQ level (https://bose.life/3Rz2ymH) for the earbuds through the Bose Music App.
The noise you're hearing in the background is called the noise floor, and this is normal for this type of audio equipment. It's not always noticeable to everyone, and will generally only be heard in quiet environments and no audio playing.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Bose makes them best!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buds are like being in a hi Fidelity dream and never waking up!
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Amazing NCS and good sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and comfortable. The sound is audio great
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend Rated 4 out of 5 stars
Very good sound
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty expensive but excellent sound quality and bass Comes with various ear prices for maximum comfort
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones best quality in sound and long battery
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Bose Wins Again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry Apple, but these are better sounding and more comfortable.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
AMAZING!!!! MUST BUY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Bose earbuds are AMAZING!! I got them for my fiancé and he loved them!! The sound quality, battery lasts, the fitting love how small they are. they don’t slip at all, Most earbuds do. I know they’re a bit expensive but it’s worth every penny. ITS A MUST BUT!!!
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great buy.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Bose product and these earbuds are awesome. They cancel noise and sound is great. They are easy to manage with either phone or touch of the headphones.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
5 stars for the sound/NC, 2 stars for the Bose app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best buds I’ve ever used. They put my AirPod pros to shame. I’d give these 5 stars if it weren’t for the Bose app. It’s so bad, I had to knock off a star.
I would recommend this to a friend














