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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 4,187 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fits great in the ear. Noise cancelling does work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not charging after 6 months. But while using the quality was amazing. I have the guarantee and will exchange for a new one . Good costumer service

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    BOSE IS NOT WHAT IT USED TO BE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My galaxy buds pro 2 are way louder and clearity is better then these overpriced bose headphones wouldnt spend 1 dollar more then 189$

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit great sound and the app is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than I ever imagined

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unboxed these and thought after previewing a song that there was no way it would cancel the noise of my John Deere 1025 Deisel while mowing. Well, I was dead wrong. Doesn’t cancel all of it but I can sing along to the music now. I’ve never been able to do that before with other earbuds. Highly impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable with multiple fits. Exceptional sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ANC buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ANC earbuds I have ever owned. Sound quality is also very good with solid and tight bass. I wise it would have wireless charging and multipoint connection. To me, ANC is the most important and it delivers. I really like the aware mode that will automatically lower the volume of the ambience sound.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Amazing Quality! Just a couple of flaws to work on

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The earbuds are pretty nice and have awesome noise canceling and pretty top notch aware mode so you could hear your surroundings. It even has a mode where it can automatically block loud noise while have them on aware mode, which feels weird at first but you get used to it. The bud fit pretty well on my ears and have different sizes that let you adjust them to your ears. I have a pair of airpods pros and i do think the case and earbuds are just a tad bit more premium than the bose ones. The transparency mode is a little more natural on the airpods pro and you can also use either earbud rather than just the right one on the bose. They said they will release update to fix this. All in all solids earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable. The noise canceling is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mic sucks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best buds ive used sound great only problem is call quality regarding the mics people on the other side say there's either adult of background noise or they could barely hear me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, below average value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is absolutely top class and spund of the bose QC earbuds 2 are one of the better options without going higher end brands like master & dynamic or bang and olufsen. I was dissappinted with the newest firmware update of the earbuds that allowed single earbud use.... After repairing the earbuds to your phone anytime you want to use a single earbud. Great for someone who isnt concerned about having an app to tweak sound settings, but there are better options in the higher end space, and better value pairs in the lower end space.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    BOISE EARBUDS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are very comfortable. Love the audio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, but ..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding but so hard (too many steps) to connect to devices. Two apps and one is not worth the headache

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound small and just right for my ears, would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them They fit right The sound is perfect and they work right

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, the fit is perfect and the sound is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good Quality Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancellation and sound quality. Very light and fits ears well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Want Quality Sound? In My Opinion It's A Win/Win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing difference in sound and quality when you use the quietcomfort earbud II. I have used a few other earbuds from competitive companies but I am most impressed with these. Well worth your own trial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm liking it the more i use it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got my hands on the Bose QuietComfort Earbuds II, and I wanted to share my thoughts based on my experience. -The sound quality is impressive; it delivers clear, balanced audio with strong bass and crisp highs. The noise-canceling feature enhances the listening experience, making it great for immersive music sessions. - I found them incredibly comfortable, and they stayed securely in my ears during workouts and daily use, thanks to the multiple ear tip options. -The noise cancellation works well, making them ideal for blocking out distractions while commuting or working in noisy environments like when I'm doing some DIY projects at home - The battery life is decent, offering several hours on a single charge - Bluetooth connectivity has been solid, with no major issues. -Call quality is impressive, and the dual microphones deliver clear voice transmission. -While I’ve had no issues, it’s worth keeping an eye on durability based on individual usage. Hope this review helps

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Recommend it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bass for something so small and so clear of sound amazing

    I would recommend this to a friend