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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 4,187 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    So comfortable, amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most comfortable ear buds I have ever had. Apparently I have pretty small ears, so most ear buds make my ears really sore within a few minutes. I can wear these for hours and have no issues. 10/10 absolutely recommend these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ANC out there!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has these before and other than the lack of a way to disable touch controls completely (BOSE add this!!) These are among the best out there with hands down the best ANC!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose came through with these earbuds, they are just amazing quality and the sound is perfection!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is the Best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this buds, Bose has one if not my only favorite brand, the sound quality is excellent, it worth spending a little more money, you’ll get better sound and much better quality for your money in the long term

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Truly Amazing earbuds...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of these earbuds is absolutely amazing... Better than several other brands that I have tried...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Good but flawed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and the fit of these, but the quality is questionable. Mine came defective with a very slight but noticeable buzz noise. The app for it is also very finnicky when it comes to connecting these to your phone. It doesn't always easily connect. It could also add more features such as wireless charging. Many earbuds in the price range has that meanwhile this doesn't.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Thank you for your post. Sorry to hear that your earbuds are experiencing a buzzing noise. Please follow the steps on this page to address the issue. https://bose.life/3E8Vj1A. With the app issue, please make sure that you have the updated version installed on your phone. The wireless charging feature is a good addition and will be forwarded to the relevant team. If you have further questions, just reach out to us here, https://bose.life/3BzXXfd. We would love to help.
      Marvin - Bose Customer bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Save your money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a month. Then began connectivity issues. This is the second time. In as many months. Support is complicated. Does not work well with Apple. You have to forget device then connect again. The second time nothing seems to work. Not worth over 200 dollars. When it does work sound is great.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Sebastian,

      I'm sorry to hear you experienced connectivity issues with this product. It should not be doing this, but if you find that a connection is hard to achieve, it could be a corruption in pairing. I recommend unpairing and establishing a new connection with your device. It's also a good idea to make sure the buds are updated to the latest firmware via the Bose Music app.

      Still having trouble? You get lifetime free tech support via https://bose.life/3ET4mCs and a one-year limited warranty. Our team are on hand to help every step of the way.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    He LOVES Them! Great Gift!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband for Christmas. He LOVES THEM!! The sound is excellent he says!! He uses them all of the time (daily), he is an expert on sound for ear buds..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this bluetooth set! It has been the best set i have every had!! The sound is amazing. And the canceling is aweaome when my kiddos are to loud

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Sharp sounds. Good noise cancelation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound is great. I wish there was an option for higher volume as sometimes the limit is too low.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear Ear pops

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it looks and feel soo good in the ears the song is good cuality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QC ultra earbuds!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as an alternative to my apple air pods pro. No comparison! The Bose ultra QC quiet earbuds did not disappoint! The sound quality for music, work conference calls, or listening to YouTube is far superior! The noise cancellation is unmatched! I use these when cutting two acres of grass weekly and they stay comfortably in my ears and cancel most of the noise! I even bought my another set for another family member!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality music and noise reduction but calls.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelation works very well and to listen music is awesome but to have continous calls the quality is just good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy with this item, great sound and noise c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this item, great sound and noise cancelling. My only problem is trying to use my finger to adjust the volume, ear buds are very sensitive and I either pause the music or change alert/quiet mode too easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound canceling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound canceling on the headphones. Overall pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pure Quality Sound with No Limitations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear Buds sound great bass and treble at all volume levels. Earbuds sound excellent and also playing Hi-Res audio flies MQA and Flac I had the Sony WF-1000XM4 the sound quality decreased when increasing the volume (Samsung and Windows 11)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good product - this pair was a lemon

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked these earbuds until the bluetooth pairing just stopped working about 6 months after purchase. I contacted Bose and am supposed to get a replacement pair asap. I like Bose and will continue to use their products but this was a little disappointing since my original QC earbuds lasted a long time and even took some serious abuse with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Fits better than the 1st ones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the 1st one. It stay in my ear alittle better than the 1st one but still feels like it going to fall out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    bit touchy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound great, not a big fan of the controls on the headphones, very sensitive to touch. i preferred the older model

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones provide a good quality sound. I like them a lot.

    I would recommend this to a friend