Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,187 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Headphones Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ve worked pretty great so far! Process was fast and easy. Took them on a flight with me and was pleased with the silent and aware modes that kept the flight feeling short!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average sound quality ANC is great would recommend this for ANC

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I’ve ever had. Just great! I’m so glad I listened one of my friends when he recommended to get this earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buds ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are awesome! Most importantly, they don’t fall out of my ears. The sound is awesome in the Bose way and the noise canceling is absolutely amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earphone for traveling

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to fly more than 20+hr and this earphone with noise canceling was really helpful to get rid of that plane engine noise plus i can easily switch between mode with just a touch of my finger.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding Sound earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boss has one of the most amazing sound when it comes to speakers. This was my 3rd time buying headphones for Boss. Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for landscaping

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing earbuds as I am a landscaper and they allow me to only hear music and none of my equipment. They are very easy to use and the battery life is great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Sound Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are perfect! I love the they way you can use the app to control various listening settings. I feel as if the earbuds are always charged up! Great Investment!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than my AirPod pros they stay put. Hopefully when I’m working out and sweating they will work good!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing a new pair of earbuds, I was expecting great sound but was blown away by the noise canceling feature. Better than my over the ear Bose headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unmatched Noise Canceling

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose, but the earbuds I received did not work properly. I had to exchange them for a new pair. The new pair worked great. Noise cancelling is unmatched!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds are great

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband. He absolutely loves them and says they work great. They keep the background noise down as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for noise cancelation! The only downfall is the battery life but still good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose wireless earbud headphones

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose wireless earbud headphones, have exceptional quality, comfort, and performance

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great earbuds but some inperfections

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought these ear buds. They work great but if you leave them in the charger lile i did for an hour they no longer work. Im pretty upset at that. I tried all sorts of different earbuds bose, sony, beats. Im still trying to find the one that is both comfortable while sleeping and noise canceling.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, I am glad you find you earbuds great! It is surprising to hear that your earbuds stopped working after an hour of charging. We have a great guide that I am certain will ensure the earbuds are charging as they should be!https://bose.life/3qjK15Y

      If you need any further help with this, please reach out to our customer support team who would love to help you! https://bose.life/3nTDo5H

      John - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose earphones work as well as the Bose headphones. Both of these are much better than the iPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling you can get

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and the noise cancelation is 100% the best you can get for this price range, would recommend 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality best EarPods I have ever purchased

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose is the Best!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd set of Bose earbuds and absolutely the best! The sound is 2nd to none. I listen to all types of music and each genre sound is excellent in its own right. By far the most comfortable fit and I’ve had Apple (stick to phones), Sony (stick to TVs) and Beats which never impressed me! Bose are the industry leaders for commercial exceptional sound, love them! The fit is great and light and when on a plane you can’t hear any noise, did I say I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    not very sound dampening

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not reduce sound as much as expected, but are comfortable.

    No, I would not recommend this to a friend