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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 4,187 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC is superb. Would highly recommend purchasing when on sale

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bows and these are by far the best that I have ever used. About to buy a second pair just to make sure that I always have a set with me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I wanted to love them but…

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but they don’t stay put and get uncomfortable. I have had the pop out of my ear several time even just sitting. This lead to the getting damaged from hitting the floor. I have been super careful with these but they just are not designed well.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Thank you for your post and pleased to know you love the eabuds' sound. Sorry to hear that the fit is not good for you. You can use the other sizes of stability bands and ear tips included in the box to address this. We also offer alternate sizing as an accessory. https://bose.life/3tCPsyl. Also, please refer here on how to fit the earbuds correctly, https://bose.life/3RJI6mP. If you have further questions, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
      - Marvin bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best EarPods

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good sounds quality, I like to use it most of the time most especially when I am working

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top of the earbud is definitely Bose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t believe the difference in sound & noice cancellation compared to my Apple Earbud Pros.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good option for EarPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality! The compatibility of headphones works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose wireless review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancelation and sound quality on these headphones

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I eventually returned them back for personal reason but these are Amazing. Better then the Galaxy Buds lineup. Connectity is a lil off & on but eventually they sync up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Needs so much improvement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds good when it works. But the mic is so bad if your not in a quite place. Keeps getting sounds from one piece or just connecting one and not the other. After 1 year and 4 months now it won't even connect even though it turns on

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you or taking the time to leave a review. To adress the microphone issue, please ensure you are in a quiet environment for optimal performance. If the problem persists, kindly check if there's any debris in the microphone area and clean it gently.

      Regarding the connectivity issue, we recommend having a look at the following support article: https://bose.life/3St3KM2

      If these steps don't resolve the problem, our dedicated support team is ready to assist you further. Reach out to them at https://bose.life/globalcontact, providing details about your concerns.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy them!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! If sound quality is your goal look no more. The fit is perfect ( after setup). The noise cancellation works better that anything I try before. The also look great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is much better than others i have owned. The noise cancelling works good also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancelling I’ve experienced in a pair of buds. I work around very loud heavy machinery, these wiped it out. The music was crisp and perfect, love these buds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Bose does it again

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Excellent sound quality with outstanding noise cancellation technology. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are true to their description. Working outside can get loud, these buds do cancel all noise and the sound quality is incredible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good. I found it to not be beginner friendly. It has a bit of a lerning curve if its your first time with the brand. It happend a lot where the no sound came through. Never figured out why. Popping them into the case helped resolve this issue most of the time. At times it will take multiple tries. For the price point it should have those issues

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is supreme. I wish there was a wireless charging option

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Needs some upgrades!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality for music is FAR better than Apple’s airpods!! That’s the plus!! The problems (compared to airpods)?… I see three. One, you can only use the right one for phone calls…two, the app shows the battery level of only the pods ( not the case)…three, phone call sound quality is not great (has echoes!!).

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Kenny,
      Thanks for your feedback, we are glad to hear that you are loving the great audio of your QuietComfort Earbuds II. While single earbud listen with the left ear is not currently supported, we are working on adding a feature that will let you use either the right or left earbud independently for listening and calls. If you already have the QC earbuds II and use the Bose Music app, you’ll be notified when this update is available.

      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds for Noise Canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound; awesome noise cancellation. Perfect for listening in bed with a partner who snores. Like them better actually than my AirPods Pro.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Excellent sound and noise cancelling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing it wicks there it keeps disconnecting at random times

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not number choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor connection, expensive but best ANC in the market now

    I would recommend this to a friend