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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 4,187 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buy ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the beat buy i made, quality is excellent and met my expectations. The pickup at store was so effortless and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best pair I’ve ever had, for working out, calls and movies, you can wear them without any complains, sound quality it’s very impressive with rich bass and clarity in details

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds ever bought! Good but best of all the noise cancellation is the best I ever had

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones, a very clear and enveloping sound. The noise cancellation is great. I am very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, love the way they fit and feel too , sound is really good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Sound quality and excellent noise canceling

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The sound quailty is great the fit is a bit tricky but manageable once you find the right tips for your ears noose cancellation tho is superb

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Silence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest reason for the purchase was the actived noise cancelation feature. After multiple flights I can assure you these do not disappoint l.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Quietcomfort Earbuds 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, good fit and comfort, i used daily and works perfect , best noise canceling … i recommend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound a little pricey

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound a little pricey but would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose Signature Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound of these earbuds. No matter what tyoe of mysic you throw at it the sound is always really good. I wish the earbuds supported qualcomm lossless and independent earbud use with wireless charging. But other than that the ANC snd sound is superb!!!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello. It's great to hear you love the Noise-cancellation and sound performance of the Quietcomfort Earbuds II. We are happy to share that independent earbud usage is here! Connect your earbuds to the Bose Music app to get the latest firmware update 1.3.26 and use either earbud for music or phone calls..
      Thanks
      Matt - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    New headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well for work while traveling and music when relaxing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great! I feel like I have nothing on and sounds exceptional

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried other brands, hoping they would be as good as Bose. Just get Bose. The noise cancellation is superior.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning the product. The sound quality was great, however, the flaw was, you could not answer the phone on the device itself. It would disconnect earbuds. Not sure if it’s different with an android that was my experience with having an iPhone.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad that you enjoyed the sound quality of our QuietComfort earbuds, from what you have described, it sounds like you may have to adjust a setting in your phone's Bluetooth settings to allow audio from calls to be played on connected earbuds. Should you need any further assistance, please contact our technical support team who will happily assist you further: bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great headphone, they are really nicely mounted to the ear and dont slip off, i prefer these over the airpods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Need to fix alot of connection errors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their quality is cool and the noise control is perfect but they disconnect alot of your phone even during calls. And you gotta go to Bluetooth everytine ti connect them but not only that sometimes you gotta pair them again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Billy, I am glad to hear you love the quality of the earbuds. I am surprised to hear that the earbuds disconnect a lot. I would recommend making sure the bose music app is setup so that the earbuds get the lastest updates. I am certain this will ensure you get the best performance out of your earbuds: https://www.bose.com/en_us/support/articles/HC2474/productCodes/qc_earbuds_ii/article.html

      If you need any more help, please reach out to our customer support team who would love to help you: https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loaud enough. Could be louder. And more comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones with great noise cancellation. Works great when using it for conversation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were a gift for my nephew. He was thrilled to recieve them. Sound quality is amazing. Bose is the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought noise cancellation was so good. Love everything about them. For work at home, errands and everyday life style.

    I would recommend this to a friend