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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 4,187 reviews
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    What bluetooth

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive wore these things daily for the past year and the bluetooth connection is terrible, the amount if times they simply wont connect to my phoje is laughable, imagine taking out and putting in and taking out and putting in your eqrbuds iver and over till they can connect thats what youll be doing with these and when one does connect it wont sync woth your left earbud, my ledt bud is basically useless cause it wont play music no matter what i do, the app wont connect to the case even after updating it and connecting it back to the app multiple times it wont stick, for the price these are absolutely garbage there are 2 good things about these headphones the fit is bery very nive and the hearthrough is great, go but yourself a pair of jabra headphones much cheaper and much bettet all around.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Brandon.
      Thank you for your post. Sorry to hear that you are having issues with your earbuds. Please update the firmware of the earbuds and the charging case to address those issues. Updates are done separately. Steps can be found here, https://bose.life/408y5A6. If you require further assistance, please contact us here. https://bose.life/3BgUIIU. We would love to help you more.
      Marvin - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds for life

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds I've ever had. Good range of sound especially bass. Easy to set up on multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Fits nicely and cancels out background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Sounds is really clear and clean. Perfect product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to hear things in the songs/music I’ve never heard before (and I’m 58). So clear and noise cancelling is amazing!!! Met my Bose expectations and more!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great quality but bluetooth needs improvement.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality but connectivity issues can be very annoying at times. It often takes me 10 minutes just to reconnect them to my phone and sometimes have to completely delete and reconnect the device to connect again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are GREAT. The noise canceling is sooo good my kids can't interrupt my music. And the clarity & bass are second to none

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Buds Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid product! I absolutely love how quiet it is with the noise cancellation on, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Peace

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they clear out the background noise.. best purchase/decision I made for head/ear phones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Bought these to replace an older pair of Bose earbuds. Great sound quality and easily connects to my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    One of the best one from BOSE.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best one jet from BOSE. Great sounds, comfort, the battery last for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good and clear when talking on the phone and listening to music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not Worth $300

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, and a stellar fit especially for working out but plagued with some glaring issues. 1. You cannot use the right earbud by itself, but the right has no issues. 2. Hyper aggressive noise canceling, the earbuds seem to overcompensate for loud noises like a car door slamming with extremely loud booming artifacts. 3. I found the Bose app to be unusable with these buds, but I also just lost patience trying to adjust the various modes I would expect more for 300 dollars

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mason,

      I'm happy to see that you're enjoying the great sound quality and fit of the earbuds. The earbuds can be used fully independently, please make sure they are updated through the Bose Music app to firmware version 1.3.26 or later.
      The noise-cancelling will work to ensure that loud noises aren't projected through the earbuds while in aware mode. If you're experiencing unexpected sounds as part of noise cancelling then please try the steps here https://bose.life/44OUxkj.
      If you need help with the app not controlling the earbuds, try the steps here https://bose.life/3rADJzp to get it work. Of course if you need help with any of this please reach out to us https://bose.life/3rykPZR as we'd love to help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing, so clear and crisp. The function that it has make easy and effortless to use. I completely recommend these earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I've ever used. They work great at noise cancelling!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beverly Campbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. That was one worry I had but these earbuds are extremely easy to wear. Bose quality is right there in your ears. Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Earbuds, Noise Cancelling buds are next Level! Best Buds EVERRRR

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling headphones. Would definitely buy for work/studying

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound much better than other brands. I had compared to many earbuds brands on the market

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is BOSS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing I bought for my son and myself Love sleek color in black

    I would recommend this to a friend