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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 4,187 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Earphone great sound and bass Love Quiet mode you can’t hear anything but the music or movie I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound and great NC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a toss up with the airpod pro II but I/m glad I bought these. The sound quality and NC are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and easy to setup, hard to explain how good it is.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new buds. I had the first version that lasted almost 6 years. Finally got a new oair and they work better than the last.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ears buds ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can say my Bose ears buds so awesome every day listening music quality sounds so much awesomeness

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are the BOMB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose are great. The fit is comfortable the noise canceling is great. The sound is crisp and clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love bose.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, sound quality is good, only complaint is the case doesnt show how much charge left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quiet comfort earbuds II true wireless

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound, good base and comfortable to ware, will not fall out of ear while running or walking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Noise Canceling Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd pair of these. Bose noise canceling is 2nd to none

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound! I was helped by a very nice employee as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quiet comfort earbuds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is top notch. I had some older bose earbuds that were great but these are even better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation works great love the sound of the music you can hear every detail.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Do not buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the product is not for use if you run or do ballistic workouts. They are always falling out of my ears and they always disconnect. I’m pretty much waiting to save up and get some beats. The sound quality is good

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      Thanks for your feedback, we are happy to hear that you're loving the quality of your headset. Sorry you're having some issues finding the right fit. You should take some time to experiment with different eartip and stability band sizes to arrive at a combination that suits you. Keep in mind that it’s common for left and right ears to vary slightly in shape, so sizes may not match from left to right. Also, eartip and stability band sizes may be mixed and matched (such as using a size small eartip with a #3 stability band). If you find that you need alternate sizes, extra small and extra-large eartips and stability bands are available through Bose Support, contact us via https://bit.ly/3UNtwsQ

      Tegan - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bose Earbuds II are a dissapointment

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty dissapointing. I lost my Quiet Comfort I earbuds while travelling on business. Am considering trashing these and finding a used pair of those again. Much better than the II version. The II version cuts in and out, goes offline whenever they feel like it. They suddenly will download firmware updates on me without my say so and the noise cancelling is nowhere near as good as version I. I thought the smaller more compact design would render the same quality and performance. Nope, not even close.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear of your disappointment with the QuietComfort Earbuds II, Kenneth! If you're not happy with the noise cancellation, I'd recommend checking that the "ActiveSense" setting is turned off in the app. As for any cutouts, try rebooting your smartphone, as this can sometimes help. If issues persist, please contact our support team for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent. Noise cancelling is wonderful. Very easy to switch from noise cancelling to aware. Paired easily to my iphone. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Penka Georgieva

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best handsfree, the best song, the best comforted and the best everything, l love that

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been the best wireless noise cancelling headphones. They truly block out all noise. I even bought a pair for my mom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grea for Android users!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing alot of research i only found 2 pair of earbuds that are under $300 and better than these. That was the Sony Wf-1000xm5 andSennheiser Momentum True Wireless 2. But im using a Andriod phone too so it may be better ones for Apple but i like theses for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the Best Noise Cancelling Earbuds made!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! The noise cancelling is AWESOME! I also like that I have the choice to hear in 2 different modes! Noise Cancelling & Aware mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described. Great sound. Noise canceling is superb. Would buy again.

    I would recommend this to a friend