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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 4,187 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Head Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work amazing. Supper surprised, that when on you can not hear anything but music or phone conversation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lady Pleaser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift to my lady friend, i had purchased the Sony's that were a step below these, but they were stolen from her vehicle in the "safe" streets of Chicago. She loves these, although she tells me they dont hold the charge very long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing produce we always stick with Bose. Have several versions and enjoyed them all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best sounding ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has always the best sounding ear buds. I've had the original ear buds and the model before this one. They would have lasted longer if they were more water resistant.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound. Not a good fit.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost airpods so tried these. Great sound quality. Would've been a keeper but had a tough time getting them to stay in my ears, even with 3rd party hooks & molds. Ultimately ended up returning them after finding my airpods.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Joe.
      Thank you for your feedback. Sorry to hear that you have to return your QC Earbuds II. We do have steps to address the fitment issue with the earbuds and even have the alternate tips and bands for it, https://bose.life/45PSQon. If you require assistance in the future, please reach out to us here. https://bose.life/3BgUIIU. We would love to help.
      Marvin - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing! Bose always live up to thier name. One of the best purchased I've made this year.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing N/C and even more amazing sound. No comparison to Apple Pros…these are superior in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, only drawback is that the in ear material doesnt hold on and keeps falling off.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for your feedback! We're happy to hear you're enjoying the sound quality. We understand how frustrating it can be when the ear tips don't stay in place. If you're having trouble with them slipping off, you might want to try a different combination of ear tips and stability bands. You can also reach out to customer support for more information on extra tip sizes and improving the fit. 

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then Apple ! Sound and noise cancellation are superb! Will definitely recommend it ! Will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worth every dollar. noise cancellation works perfect on airplane. Totally recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    better than apple crap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is real Stuff. Nr is real . Audio sound is mesmorizing. Have ised apple a d this is way way better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    good headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use these head phones every day. always comfortable/

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Music

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them all the time for working out and running and they stay in place

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Earbuds!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my wife, and she loves them, especially at the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being self diagnosed with misophonia these earbuds are a life saver. Quiets the noise of a chaotic home and creates a quiet, peaceful environment for sleep. Only issue is hearing a low battery warning before waking up. I’m guessing these have about 7 hours of battery life with no music playing. Small complaint since they last most of the night. And the noise canceling from the previous version is greatly improved.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose qc earbuds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise canceling, Really easy to talk on the phone, and amazing adjustable sound that bose is best at

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best headphones to date

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recently using the Sony WF-1000XM4 for the last year. They hold no candle to these. I have nothing bad to say. Once you find the perfect fit everything else just fits in perfectly. Im honestly in love with these. Sound quality is there, noise cancellation is great, phone calls are crystal, snug fit. Valid investment thats all i have to say.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quiet Confort 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in airplanes.Almost cancel every noise in the cabin.Wish the battery lasts longer,to cover the hole flight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are awesome. Love the noise cancellation feature!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with these product because it’s the better quality with everything in this world in special the battery life

    I would recommend this to a friend