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Customer reviews

Rating 4.3 out of 5 stars with 4188 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 4,188 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the best ear buds I’ve used. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always impressed by the Sound of Bose. And I am sold on the noise cancelation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, and noise cancellation is top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, great sound and depth but was honestly a poor experience to set up with an iphone / ongoing bluetooth sync and not the greatest of fits within my ear. I kept fidgeting with left ear so that it wasnt loose.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey,

      It's great to hear that you're enjoying the sound quality, but I'm sorry that you're faced some issues with connectivity and fit.

      Are you unable to connect at time? If so, please follow our recommended troubleshooting here - https://bose.life/3AVJadE.

      We do have some additional size stability bands and tips that you could try to see if a better fit can be achieved. To obtain these, please contact our customer support - https://www.bose.com/en_us/contact_us.html.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for noise cancelling. Good sound and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing buds, definitely recommend them to anyone who enjoys good quality music while working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are so quiet I couldn't even hear my own thoughts. Excellent quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose never disappoints

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blows AirPods out of the water. All controls with simple touch commands. Noise cancelling is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bose ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice ear buds good quality comfortable noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Amazing except major flaw. Can’t be used for phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to keep these headphones.noise cancellation and sound are great. Comfort is great. But if you use the headphones for a call, and you are not in a quiet room, the person on the other line won’t be able to hear you well. It picks up a lot of background noise and static. I did all the trouble shooting but they just have to go back. It’s too bad because they had a lot of potential.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Margaret,

      I'm happy to see that you love the sound, comfort, and noise cancelling of the earbuds. I understand you've returned them due to the mic audio, and would suggest trying the steps here https://bose.life/45qwHfS if you decide to try them again. Please make sure they are correct orientated to get the best pick up. Or contact us https://bose.life/contact for further help if you need it.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound and Noise Canceling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is outstanding and noise canceling mode works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as backups for my beats and the sound quality is amazing...good bass and clear vocals

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super immersive amazing quality pretty stylish definitely worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of Earbuds. The sound quality is amazing and the noise cancelation is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! When at the gym the nose cancellation is AMAZING!! would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose…The Best Sound Around!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose, never disappoints. It’s worth every penny. The sound is amazing. Noise Cancellation let’s you be in your own music world.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass effect and sound clarity is very good. The noise cancellation is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair off Bose earbuds. The first gen are good but this ones fit better in my ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small package big sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listening to this small frame big sound earbud is just like bringing there live In Concert

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and comfortables

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, I just had at the beginning some issues whit the connection but they got fixed

    I would recommend this to a friend