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Customer reviews

Rating 4.3 out of 5 stars with 4188 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 4,188 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work like a charm

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling. I use the at the gym at it blocks al the ruckus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good playback, good competition out there against apple

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is best earplugs I have ever used. It stays fit in your ears with high quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancellation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair of Bose earbuds I’ve owned. The auto noice cancellation is really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best on the Market!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buds. I’ve had em all and Bose always delivers. Good base and clear sound. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Wireless IEMs on the market currently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fit, best noise cancelling, great audio. Only knocks are call quality and firmware issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Excellent sound, outgoing voice is questionable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio with deep base. When on phone calls, the voice coming in is clear, but outgoing sound quality is not good. People I'm talking to say it sounds like a wave is going by and it is difficult to understand me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Kathleen,

      It's wonderful that you're enjoying the deep bass and great audio from the earbuds. When on phone calls, it's important to ensure that the earbuds are fitted correctly for best mic pick up. Our guide here https://bose.life/3IliQxZ can help with getting the best mic pick up.

      Please also contact us https://bose.life/38DNELy if you need further support.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible… Worth every penny!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is incredible! The sounds are crystal clear and is perfect for a loud environment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound cancelling is top notch! When using them you csn technically tune everyone off lol.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what they advertise and instructions on pairing worked with help from geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose QuietComfort Earbuds II

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to connect. Noise cancelling is amazing

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    great for everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them. not just good for sleeping. sometimes just dont connect quick enough but whatever

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Angel’s bum bum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelation is awesome, sound quality is more that what I was expeted. For the price it worth it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very cool headphones, excellent quality, super audible sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bose QC II earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for another set of Bud’s since my Apple twos were crackling. Love my over your Bose noise canceling so trying these. So far pretty disappointed in the fit and function of these. I’ve gone through all the different tips, and nothing seems to fit snug. The tips for inner ear need to be longer away from the body of the bud. Sound quality is good but doesn’t cancel as much as I would like. But the worst part about this is when the buds keep start getting loose And you go to adjust them, you wind up stopping changing the station changing the mood fast forwarding. They are just way too sensitive.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there,

      It's great to see that you love the noise cancelling of our headphones. While I can see you've tried the different ear tips, the different stability band sizes are there to help ensure they stay seated comfortably and correctly. Follow our guide here https://bose.life/3Yo8YZ5 to help with getting the best possible fit, and you can also get help ordering the alternative sized ear-tip kit if needed by contacting us https://bose.life/38DNELy for support.

      I'd also recommend that if you do need to adjust the earbuds, touch the sides of the earbuds and not the outside surface.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality ear buds. The quality and acoustics is the best I’ve ever heard compared to other models.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great at night listening to music to help me get to sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and wonderful. Doesnt hurt ears after long use. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Great sound and I’ve enjoyed them in my travels.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real noise cancelling. Clear hearing of calls even in the outside of the house.

    I would recommend this to a friend