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Customer reviews

Rating 4.3 out of 5 stars with 4184 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 4,184 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancellation!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancellation I have ever experienced!!! I named them cancel the world

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound and noise canceling ear buds!! Price is on the high side, but you pay for quality!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose QC II Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is number one in the business (I prefer a +4 +1 +4 EQ setting). The fit (take the time to get it right) is second to none. Quiet and aware modes are superb. Call quality, from what I heard, isn’t the greatest but that feature is not very important to me personally.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    gotcha!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best ! can't compare coz' nothing to... finally i got it!! si quiet!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, the quiet mode is awesome. You never go wrong with Bose

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. I had the Original QC earbuds and they worked well, great sound, but I had issues getting them to stay in my ears until I got them worked in just right. these are much smaller and fit much better. The noise cancelling on these is better than my original QCs as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect ear pods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound. Always buy Bose products, never disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and very good noise cancellation!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and easy to use. They make flying easy as can be.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and noise cancellation! Would reccomend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, I switched from AirPod pro and was the best choice I’ve made

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're too little I got big hands they fit in the ears okay but overall I like the first gen better

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Sorry to hear you've been having trouble operating the QuietComfort Earbuds II, Kevin, though they do fit well in your ears. The touch controls can take a little getting used to, and our support team will be happy to advise on this, if needed: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones stay in your ear and the battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I like how small it is compared to the older model.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these Bose headphones are amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great. Easy to use. Totally noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. She loves great on the plane to block noise

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Crappy Product From Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sounded great (when I could get them to pair with my phone, which wasn't often) and the active noise cancelling worked well. After a week of constantly having to re pair with my phone I returned them and bought Sennheiser earbuds (superior in every way and even cost less!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear you returned your QuietComfort Earbuds II, though you really enjoyed the sound and noise cancelling! If the earbuds won't pair to your phone, try rebooting your phone, and try resetting the earbuds as shown here: https://www.bose.co.uk/en_gb/support/articles/HC2563/productCodes/qc_earbuds_ii/article.html. Our support team will also be on hand to assist, if further assistance is needed. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    King of ANC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Acoustic Noice cancelling is the best. King of wireless ear buds in the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound incredible and noise cancelling at its best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing i dont like about them is the left earbud just doesnt fit my ear. Ive tried every combo of peices to get the right fit and it just slowly slips out of my ear. Im pretty sure its my ear not the product but it still is aggravating.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Danny, if you are still experiencing issues with getting the left earbud to fit in the ear, we do sell an alternative sizing kit that should help with that, you can check it out here: https://bose.life/3ZXlHTH. Should you need further assistance, be sure to contact our technical support team who will be happy to help: https://bose.life/3JxYrqg.

      Liam - Bose Customer support bose