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Customer reviews

Rating 4.3 out of 5 stars with 4188 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 4,188 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds with excellent noise cancelling and sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Conexión problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 3rd generation and unfortunately I returned it, because they have not been able to solve the connection problem and you can also only talk with the left ear, I do not understand how something so simple, they were able to solve it... the sound and that they never fall from your ear while walking or running, keep been the highest rating

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, The QC Earbuds use Bluetooth 5.3 and have a connection range of upto 30 feet (9 meters). They support
      the following Bluetooth pairing profiles HSP, HFP, A2DP, BLE, PBAP, SPP. It is unusual to hear you are having trouble connecting them. To ensure these connect correctly you can follow guidance from here https://bose.life/3Tx2gOH
      If you need any further assistance, please reach out to us directly at https://bose.life/3kp6LLF
      We are happy to share that independent bud use will come with future firmware updates.
      Thanks
      Matt - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality and sound, noise cancelling works really well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Loved them. Amazing sound, Must have. Simply the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hearing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality of sound. Like being in a concert hall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I love this airpods sound is great quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancellation. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    simply the best out there

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are my 2nd pair of Bose, first were the OVER the ear OPEN headphones which were great, these are for noise cancelling and what makes these a tad better than my apple pro, 1, 2, 3 air pods are the custom fit feature every headphone should adopt.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Love Bose, but returned these. Call quality bad!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit and feel while wearing was excellent, sound quality was lacking in bass. While I could feel bass depth, I could not actually hear the bass guitar in classic rock songs. I hoped great things for these buds, but they missed the mark. The app often did not connect and call quality was unacceptable. After loving the 700 series over ear headphones, these were not worth keeping. Nobody mentions how poor the call quality is.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Bree,
      Thanks for your feedback, we are glad to hear that you found the fit and feel of your earbuds to be excellent. Did you know the Bose Music app includes an adjustable EQ, this will help with increasing the bass levels to your liking, you can find instruction here: https://bose.life/3SkLTUY
      As for the call quality, we'd love to get further details regarding this. Whilst you no longer have your headphones, we're happy to help resolve any concerns and have a great troubleshooting guide available here: https://bose.life/3SBVAOx If this persists, don't hesitate to reach out directly via https://bose.life/2kOgS12

      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Bass, Fit

    Rated 5 out of 5 stars

    Great sound and comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly are an upgrade over the last version. Much more bass, much smaller package. Teams call could use some work (one piece lags by a split second behind the other but it sounds really annoying). I assume this will be fixed soon by an update.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Quietcomfort earbuds II

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit, but unusable for calls due to excessive background noise.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad that you are enjoying the great sound quality and fit of the QC earbuds II. If you are experiencing issues with call quality. Please check out our recommended troubleshooting steps that can be found on our product support webpage: https://bose.life/47tUvza.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect earbuds its Bose the best sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise canceling by far!! Beautiful noise!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ANC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds I have ever had. ANC is the best!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from previous model. Better fit and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buds ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Wore them on seven flights recently. Perfection!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing AirPods excellent product! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. The sound quality is awesome. I love the color

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    my bose buds are awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, I recommend this buds for fantastic sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    boss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is very good sound and practice conform the battery is long

    I would recommend this to a friend