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Customer reviews

Rating 4.3 out of 5 stars with 4188 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 4,188 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for listening to audio on the go and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    These are the best yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new features and the comfort of these! Definitely must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I made. It is worth it. It is quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to other name brands; works great and fits well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, very good quality!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greatest ear buds ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The noise cancellation is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Deeky’s Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation and touch mode activation

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing as always better lows then last gen bass doesnt distort or get muddy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for mowing yard. Super Quiet and good quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, had the first generation, these are even better!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Amazing sound not good for running

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounds is amazing however the constant skiping of songs for barely touching the earplugs drives me crazy

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jacob, if you are finding that the touch controls are not working or not operating as expected, please check out our troubleshooting suggestions found on our product support website here: https://bose.life/3u56LZo.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Call Quality - extremely disappointing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and noise canceling; 5/5, easily. Call quality is 1/5 and that's being extremely generous. Bose was great to work with directly and had my original pair replaced quick and easy. However, the call quality on the second pair is just as horrible as the first. Everyone either cannot hear me when I'm talking at all or I appear to be extremely far away from the mic. It's extremely disappointing because the sound quality is so good. Especially at the price you pay.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It's great to hear you were impressed by the sound quality and noise cancelling offered by the QC Earbuds II. I'm sorry, however, to hear were disappointed by call quality. You did the right thing by reaching out to support for assistance, as this shouldn't be happening. I'm sorry to hear the replacement did not exceed your expectations.

      Remember, you need to keep your phone within 10m for best performance and having the correct fit/angle in the ear can have a huge impact on how the beamforming mics direct and triangulate sound from the mouth to the earpiece.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones right now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones there nosie cancellation is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good warbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth connects easily and the noise canceling nice on flights.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sound amazing and i love the noise canceling!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Read all fine print and check all specks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that these ear buds would prevent my callers from hearing the beautiful screams of my autistic child while on a call but they didn’t. Didn’t have time to return them so now I’m stuck. Also there is no “find my” option for this set. Yes, my child has mis-placed one of the ear buds and I can’t find it. The “find my” option would have definitely come in handy. I thought all wireless buds came with that option. Had to add/delete the app multiple times when trying to connect them to my iPhone. Overall unhappy with this purchase

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Its fine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is usually good but will cut out and or sound weird or the headphones will disconnect for no reason

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, It's really great to hear you feel the sound quality is good on these. The QC earbuds II have bluetooth 5.3 and a connection range of upto 30 feet (9 metres), so it is usual to hear that these are disconnecting. You can find guidance here
      https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001bnlwAAA&language=en_US to ensure a perfect connection.
      Please follow the steps here to get the best audio
      https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001boHeAAI&language=en_US
      Thanks
      Matt - Bose Customer Service bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose air buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit very good options to to listen to your music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great earbuds , great volume and noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    *CONNECTION ISSUES*

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse 300$ I ever spent, constantly disconnecting! Headphones need to be synced over and over. Long time Bose customer but these rival gas station headphones when it comes to quality. Sound is great when they work but constantly failing to connect to my phone which should never happen at this price point.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Marc,

      It's great to hear you were impressed by the sound quality of the headphones but i'm sorry
      It's disappointing to hear you experienced connection issues with your headphones. Disconnections could be attributed to nearby interference or corrupted connections.

      Please reach out, we'd happy to help. https://bose.life/3ET4mCs

      Jeff - Bose Customer Support bose