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Customer reviews

Rating 4.3 out of 5 stars with 4188 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 4,188 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Fantastic but lacking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat sound and fit but the fact that in 2023 you cannot disable intrusive touch controls is unacceptable when others offer this simple feature

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thanks for leaving your thoughts on the QC Earbuds II! It's great to hear you were impressed by the sound quality and fit of the product, but I'm sorry to hear you were disappointed that you were unable to disable the touch controls.

      The product does not feature any physical buttons so the touch controls are imperative to be able to communicate with the source device. If you're finding the controls intrusive, why is that? Please do not hesitate to reach out to us if you wish to discuss the problem in further detail. https://bose.life/3ET4mCs.

      Kind regards,

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Finding people that care when shopping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience buying my ear buds Was shopping looking around a sales associate ask if I needed help . He walked me through my different choices and prices? Answered my questions and wow I no I got exactly the product I was shopping for. My heads up on kindness and how polite and easy my experience was .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, was hesitant but we’ll worth it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! The noise cancellation is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    There ok i like the previous versions better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the noise canceling is phenomenal. The case sucks getting the buds in and out is a pain in the axs, and the lid on the case flops open all the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They are very comfortable. I love the aware mode.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Awesome Music Brilliantly quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is awesome but calls are muffled. Even in quiet mode the calls are muffled. Also it creates ear popping in flights.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Barry,

      I'm happy that you find the music awesome. To help with calls, make sure that you adjust the volume for calls on your phone. This is separate from your music playback volume on most devices. Please reach out https://bose.life/contact if you need help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Headphone with bad audio quality during calls

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality during calls is not good. Other than that sound quality is superior.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you're enjoying the Bose sound! The audio format during a call will not be "A2DP" (Advanced Audio Distribution Profile), instead it will be HFP/HSP (Hands-Free Profile/Headset Profile). This is a general Bluetooth limitation, rather than an issue with the earbuds themselves. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbud review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound quality. Hard to believe how great they sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Noise cancelling is next level. Recommend when on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Bose Earbuds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound and glitch-free when compared to its predecessor.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its real nice but i get complaints that i sound muffle im not sure why but i do like the comfort of them ibwas hopping both ear buds had a mic

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Edwin.
      Thank you for your post. Sorry to hear that your having an issue sounding muffled with your QC Earbuds II during calls. Please follow the simple steps here to address the issue, https://bose.life/45qwHfS. If you require further assistance, please reach out to us here. https://bose.life/3BgUIIU. We would love to help.
      Marvin - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good brand it’s Bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite earbuds and the sound is amazing it’s like a army beige

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling and sound quality are great. I like them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product so easy to wear and is quiet comfort

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Running for music

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 15 yr old son, however we traded them in for the noise cancelling version and the better inner ear fit. He is a runner and this version was not staying put in the ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any other ear buds, highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling and music sounds great also .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A bargain-you are getting a lot of tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, and near complete noise cancelling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! There loud I think there better than AirPods! Totally recommend them. The only thing I don’t like is that when I’m getting a call it won’t connect for some reason.

    I would recommend this to a friend