Customer Ratings & Reviews
- Model:
- 870730-0030
- SKU:
- 6535031
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Almost a 10 8/10
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish these were a little bit better on the sound quality still enjoy them but hope Bose can improve them in the future noise cancellation is great tho
I would recommend this to a friend- Pros mentioned:Sound quality
High quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality for lessening music but little weak on phone calls
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Mohammad, and thank you for your review I am glad you are enjoying the High quality Sound of the QuietComfort earbuds II. If you are experiencing Issues with your phone calls please make sure you are within 30ft of your earbuds as this can help reduce interference caused by Bluetooth range.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
- Pros mentioned:Sound quality
Awesome quiet!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally amazing noise reduction. Multiple customizations available.
I would recommend this to a friend Great sound, terrible mic
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise cancellation, however the microphone is absolutely TERRIBLE. On every call that I take with these earphones, the person I am talking to says they can't hear me or can only hear background noise. The Bluetooth connection is also poor, I have had consistent issues connecting from my phone. That issue seems to only be on mobile - my laptop connects without any problems.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Oliver,
I am glad to hear that you love the sound quality and noise cancellation performance of the QuietComfort Earbuds II, but sorry to hear that you are having microphone and connectivity issues.
Regarding the microphone issues, I invite you to check this article and try the available troubleshooting steps: https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001bueZAAQ&language=en_US
Also, please try to reset your earbuds as it often helps with connectivity issue: https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001bufcAAA&language=en_US
If you need further assistance, please don't hesitate to contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
- Pros mentioned:Sound quality
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ear buds I've ever used...by far. Worth the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Good Earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better quality than original Bose QuietComfort earbuds
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Things buds are great, blocks out all outside noise.
I would recommend this to a friend Older version are better in my opinion!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great product, but I bought my original set and they are overall better than these newer versions of Bose earbuds. I am enjoying them but as a backup set.
I would recommend this to a friend- Pros mentioned:Sound quality
Unfit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is spectacular, however the left side earphone is loose and can fall even with light movement, need to return instead of loosing a piece.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, We're sorry to hear that you had some issues with the fit. You should take some time to experiment with different eartip and stability band sizes to arrive at a combination that suits you, providing a gentle seal and a comfortable, stable experience. Keep in mind that it’s common for left and right ears to vary slightly in shape, so sizes may not match from left to right. Also, eartip and stability band sizes may be mixed and matched (such as using a size small eartip with a #3 stability band). If you find that you need alternate sizes, extra small and extra-large eartips and stability bands are available through Bose Support. Tegan - Bose Customer Support
- Pros mentioned:Sound quality
The best noise cancel earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. The best noise cancel earbuds. Great
I would recommend this to a friend - Pros mentioned:Sound quality
Bose QuietComfort Earbuds ll
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think you'd be hard pressed to find a better ear buds.
I would recommend this to a friend - Pros mentioned:Fit
Love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buds, easy to use, setup and super comfortable .
I would recommend this to a friend Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The young man that helped me were excellentt what he did. It took him only a few minutes. I appreciate everything Best Buy don for me. I just bought the over the ears headphones forl TV music in the house. And my brother loves them they were a gift.
I would recommend this to a friend- Pros mentioned:Sound quality
great work bose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great buds to wear anywhere and with any music they sound so good
I would recommend this to a friend - Pros mentioned:Sound quality
Great buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancellation and best buds in the market right now.
I would recommend this to a friend - Cons mentioned:Connectivity
Best sound canceling... With a price.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd pair. Buy insurance! Always losing sound after so long. Inability to connect to multiple devices and no Wireless charging.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Douglas, if you are experiencing issues connecting to a device, I recommend that you try the Bluetooth troubleshooting steps found on our product support page: bose.life/3MYpJrr. Should you need any further support, please contact our technical support team, who will be happy to assist you further: bose.life/3iazBx7.
Liam - Bose Customer support
- Pros mentioned:Sound quality
Could be better!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound as you’d expect from Bose but you have to fight to get them to charge to 100%.
I would recommend this to a friendBrand response from Bose Support
Posted .Thank you for your feedback. We're pleased to hear that you're enjoying the sound quality of our product. We understand that the charging process has been challenging for you, and we apologize for any inconvenience this has caused. If you encounter any further difficulties or have any questions, please feel free to reach out to our support team for assistance.
Kind Regards,
Eric V. - Bose Customer Support
- Pros mentioned:Sound quality
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best earphones very recomend good sound good quality
I would recommend this to a friend - Pros mentioned:Sound quality
Great for office workers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in workplace. Not suitable for gun range
I would recommend this to a friend - Pros mentioned:Sound quality
Best sound ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best sound I have ever found in all the earbuds I have used!
I would recommend this to a friend