Customer Ratings & Reviews
- Model:
- 870730-0030
- SKU:
- 6535031
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Good sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good sound quality but does not have flawless connection like h2 chip
I would recommend this to a friend - Pros mentioned:Sound quality
Poor fit options and noice cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noice cancellation is marginal and despite purchasing other fitting pieces, they will not stay in your ears if you are active in simple things like walking and in a gym lifting weights, much less higher impact activities like running. Sound quality is very good though....when they stay in your ears.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
It's great you're enjoying the sound quality of the earbuds. I'm surprised you're having trouble with them falling out. Please try our guide here https://bose.life/3RJI6mP for getting the best fit, and don't forget you can mix and match the ear tips and bands as needed.
Please also contact us https://bose.life/contact for help if needed, as we'd love to help.
Nic - Bose Customer Support
Mrs Queenie
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Which that it was easier to pause music or answer calls while in ear.
I would recommend this to a friend- Cons mentioned:Connectivity
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When using only one Bose ear piece (left side) the blue tooth keeps disconnecting.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jose,
I'm surprised it's disconnecting, please make sure the earbuds are up to date to the latest firmware and try the steps here https://bose.life/3OKrIAP for help. You can also reach out to us https://bose.life/contact as we'd love to help.
Nic - Bose Customer Support
- Cons mentioned:Connectivity
Meh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an iPhone 14 pro max. The earbuds are great except for one problem, they constantly come disconnected. One time it took me over an hour to get them connected again. Im going to return them. I actually love them and they work good but if they can’t stay connected to my phone they’re kinda worthless.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Ray, I'm glad that you are enjoying the QC earbuds II.
If you are experiencing connectivity issues with the earbuds, please try our recommended troubleshooting suggestions that you can find on our support website: https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001pSrJAAU&language=en_US.
Should you need further assistance, please reach out to our technical support team, who will be able to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
Bose QC 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, noise cancelling works really well. Only downside is I have some trouble answering calls to the headphones.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Not a happy client
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not what I was expecting, good for noise cancellation, but connection issues are the big problem, too late I can’t take them back, I had the ones before this ones and never had a problem with Bose, they are expensive and not a good buy
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Francisco,
It's great that you're enjoying the noise cancelling of the earbuds. It is strange to have connectivity issues, and I would suggest trying the steps here https://bose.life/3E8zk9U on our website.
You can also contact us https://bose.life/contact for further help, as we'd love to have you enjoying the earbuds.
Nic - Bose Customer Support
- Pros mentioned:Comfort, Sound quality
Bose is bose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love bose products all the way. These are the best buds in the market. They are expensive but worth it. Truly noise cancellation, great sound, comfortable.
I would recommend this to a friend Best ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd pair love it, us one pair for work and the other pair at work.
I would recommend this to a friendWonderful headphones for jogging
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these for jogging on my treadmill and for cleaning. They work great! You have to adjust the size for your ears but once you get the correct size it works great.
I would recommend this to a friend- Cons mentioned:Connectivity
Big downgrade and terrible quality control
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a downgrade from the qc earbuds I in so many ways. The case built quality is subpar and no wireless charging. The quality control is terrible my left headphone has loud background noise after 2 months. Also, the left one often cannot connect to Bluetooth. Overall, I question Bose’s design choice and quality control for the new version.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for your review. It is surprising that your left earbud has loud background noise after 2 months. I recommend updating the firmware to the earbuds which I am certain will enhance connectivity and microphone performance: https://bose.life/3m0OBnl
Liam - Bose Customer Support
Washed headphone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones/forgot and left one of them in my pocket and it went through a full cycle in the washing machine. Still working perfectly
I would recommend this to a friendBest ear buds I have ever had
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling and aware mode. Best of all, they sound amazing and stay in place. Even when running or lifting weights, the Bose QC 2 stays firmly in my ears unlike other high end ear buds I have tried in the past.
I would recommend this to a friendQuiet and Comfort.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are better than my AirPod Pros. I can wear them all day and the sound quality is phenomenal. I bought them to use with MS Teams, and they did not disappoint. My only con is that they don’t change devices on their own like my AirPods
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. BUT the phone will only answer in the right ear and not both .
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there,
I'm glad you're enjoying the great sound of the earbuds. For phone calls, both earbuds have microphones, please make sure that they are updated to the latest firmware https://bose.life/3XITRuq or contact us https://bose.life/contact if you need help using either earbud for phone calls.
Nic - Bose Customer Support
Best earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not do background canceling but it will almoat mute you when you arent talking. Great for in office meeti gs. Seemlessly connects or switches between my computer and phone right through the app.
I would recommend this to a friendGreat sound with more control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound with more control than apple. I find it hard to pull them from the holder
I would recommend this to a friendBose II
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Original Bose broke upgraded to two free due to warranty. Absolutely not anymore worth it than the cheap ones! Basically does the same thing!
I would recommend this to a friendAwesome sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelation is amazing. Aware mode works great to in a watejousr environment it keeps yhe loud controlled but still allows communication with coworkers. Of courae the sound quality is is good typical of what you expect feom Bose.
I would recommend this to a friend- Cons mentioned:Charging, Connectivity
Would not recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones ar Ethel lesser version of the older model. They have trouble staying connected to Bluetooth and constant have charging problem. I would recommend buying the older version. They did not have the same issues these ones do.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, we are sorry to hear that you do not enjoy these earbuds as much as your old ones. Check out our great guide to ensure that you are getting the best connection to your earbuds! https://bose.life/3qBAWWD
Are you using the charger provided with the earbuds? If so, you can check out this link that I am certain will help you get the earbuds charging again: https://bose.life/3qjK15Y
If you need any more help, please reach out to our customer support team: https://bose.life/3nTDo5H
Liam - Bose Customer Support