Customer Ratings & Reviews
- Model:
- 870730-0030
- SKU:
- 6535031
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great pair of buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product noise cancellation is top notch actually sounds like I am wearing my over the ear headphones when I have these on. only issue is you can't use the left bud without having the right one in which I like to do to extend battery life. Hoping Bose comes out with some type of update which will allow this, and I will add the 5th star.
I would recommend this to a friendBrand response from Bose Support
Posted .Hey Darius,
It's awesome to hear that you're enjoying your new earbuds so far and are impressed with the noise-cancellation quality.
Single earbud usage is now available in our latest firmware update. Connect the earbuds to the Bose Music app to get firmware 1.3.26 to use either earbud for music and phone calls.
If you have any questions, please feel free to reach out to our customer support - https://bose.life/2WZOG8Z. You can also contact us on Facebook or Twitter.
Thanks,
Charlotte - Bose Customer Support
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and got great some connection issues with apple
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, it's fantastic to hear you feel these sound great. The QuietComfort Earbuds II use Bluetooth 5.3 and have a connection range of up to 30 feet (9 meters) so it is unusual to hear you are having connection issues. To ensure the best connectivity please follow the guidance from here https://bose.life/3VPDvyM
Thanks
Matt - Bose Customer Support
Best buy love ❤️
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great love them work great and charge late a lomg time
I would recommend this to a friend- Pros mentioned:Sound quality
Lose connection when I need them.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling and sound. I rank these so low because every time I go to use them when I ride my bike, they lose connection to my iPhone. I’ve updated all software, reset the earbuds, and completely reinstalled these to my phone three times. I can not count on these buds to work when I need them to.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I am glad to hear that you are enjoying the noise cancelling and sound quality of the earbuds, if you are experiencing any issues with the QC earbuds II, please do contact our technical support team, who will be happy to assist you further: https://bose.life/3AqXf2e.
Liam - Bose Customer support
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling was better in the old ones the ultra is little bit better
No, I would not recommend this to a friendThe noise canceling is impeccable.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish they came with the super small eartips for people with small ear cavities.
I would recommend this to a friendBEST BOSE EVER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my ver.y active son, he absolutely loves them and when he wears them they certainly do cancel out the noise, he does not hear a thing
I would recommend this to a friendPriced small earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bough these earphones based on the prestigious name of the brand and my personal needs. I wanted to use this item mainly for sporty events such as gym, bicycle rides, ocasional jogging and so. I have tried to adjust them using the ear aids it comes with. But the one the right ear it’s always falling down no matter how well I adjust it. Changed rubber rings but same result. Planning to return it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I understand you're planning on returning the earbuds due to the fit. Before you return them though, if you've tried the steps here https://bose.life/3XiRqxK for a great fit. Then we'd love for you'd reach out to us https://bose.life/38DNELy for help getting the best fit. We have alternative sized ear tips and stability bands that could help getting that perfect fit.
Nic - Bose Customer Support
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just need to be able to use one or tte other bud without having to have both in
I would recommend this to a friend- Pros mentioned:Fit
Great buds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These replaced the prior Bose QC earbuds that I had for a few years and loved them. I really like these mostly for the smaller size and it seems thatvthe noise reduction is better. Overall I'm pretty happy with them. I don't like the holder though, mostly because t it doesn't have an indicator of how much battery is left like the earlier one did. Also, and maybe it's me, but it seems harder to put in the buds. But I do like that it's smaller, so I guess that's the trade off. I'll always be loyal to Bose and these haven't changed that at all.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Not very compatible with Apple phones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great. They fail to connect to the iPhone more than 50% of the time. I have dropped many calls while using them. I will be returning these for sure and will go back to Beats.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear about the connectivity issues you've experienced with our product. This is certainly not the experience we want for our customers.
To resolve this promptly, we recommend reaching out to our support team. They can provide assistance in troubleshooting or exploring other options. You can reach out to our support teams via this link: https://bose.life/globalcontact.
Kind Regards,
Eric. V - Bose Customer Support
- Pros mentioned:Comfort
Noise CANCELING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit but noise canceling only works when you are not talking
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Derrick,
I'm glad you're enjoying the fit of the earbuds. Please try the steps here https://bose.life/3MxOkBP or reach out to us https://bose.life/contact for help with the noise cancelling.
Nic - Bose Customer Support
Bose QuietComfort Earbuds II
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent earbuds, but very costly. I used several gift cards to purchase.
I would recommend this to a friendAmazing but they slip off every 30 minutes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them except they slip off after theyre on for a while
No, I would not recommend this to a friendNothin beats Bose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought these for my daughter. previous apple do dicky ear thing owner. i rec'd a very rare admission from her that her old man may know what he's talking about. she loves them.
I would recommend this to a friendHUSBAND BIG FAN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PURCHASED LAST YEAR FOR MY HUSBAND AND HE LOVED THEM. SOME REASON THE CASE STOPPED CHARGING SO INSTEAD OF PAYING $100 FOR NEW CASE I JUST PURCHASED THE COMPLETE SET.
I would recommend this to a friend- Cons mentioned:Connectivity
The worst earbuds I have ever had
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let's crank up the frustration to make your dissatisfaction crystal clear: 1. It's downright infuriating when these supposed 'high-tech' earbuds refuse to connect the moment they're plucked from their case and nestled in my ears. Utter failure! 2. Then there's the mobile app, a complete disaster, which can't seem to find the earbuds that are literally inches away. 3. Don't get me started on attempting to re-pair them. The mobile app's re-pairing is a joke, utterly useless in remedying the connection debacle. 4. And the sound quality? Pathetic! Being shackled to only AAC codec is like listening through a tin can. It's moments like these when tossing them in the trash feels like the only satisfying solution.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Oleg,
It is understandable that your experience has left you frustrated, and I'm sorry you have had difficulty with the earbuds.
I'd recommend trying our guides here https://bose.life/459LRF9 and here https://bose.life/3umPISg for help with the connectivity and app detection. You can also reach out to us https://bose.life/contact for further help if needed.
Once you're connected through the Bose Music app, you can adjust the earbuds EQ through the audio settings. Our guide here https://bose.life/49CvTGP can help with that, and we can help with this as well if you'd like.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Bose QC II’s has been great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, so impressed by these earbuds! The sound quality, noise cancellation, and the features they offer is superb! They completely put my Galaxy Buds Pro to shame. Not only for sound quality, but when I have ANC turned on the Bose buds, I can't hear anything but my music. This is exactly what I've been looking for and what the Galaxy buds ANC lacks, even with Comply foam tips installed. I haven't tried wearing them in the wind, but I'm sure they'll be much better than the Galaxy buds, which allow alot of wind noise interference.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
really like these.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nicely quiet with excellent sound. Better than the Apple Air Pods Pro 2. Much more comfortable for me than the AirPods Pro 1 and 2 also.
I would recommend this to a friend So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, hope it lasts, the case design could be a little studier.
I would recommend this to a friend