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Customer reviews

Rating 4.3 out of 5 stars with 4188 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 4,188 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Easy to carry

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise canceling and easy to carry anywhere

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    The hardware is excellent, but can never connect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware of these earbuds are great, and they fit in your ear better than any other wireless earbuds I've tried, without falling out. However, after the initial pairing, literally every single time after that, the earbuds won't connect to my phone. I've tried every solution on the website, and have factory reset multiple times, but nothing works. Other brands I've tested never had a problem like this, even once, over the past 5 years. Save your money and time, and get either the Google Pixel Buds or Sony equivalent of these. Not worth the hassle.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the look and secure fit of your QuietComfort Earbuds II! If your earbuds aren't reconnecting to your phone, despite the factory reset you've tried, then try rebooting your phone. Also test your earbuds with a different device, to compare performance there. Our support team will also assist you if you require additional help: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them especially after there update, where you can use each ear bud separately

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around. No problems with setup, volume, charging, can't wait to try headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Tone it out.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has out done it. They are pretty quiet noise canceling. I have a little bit of an issue sometimes connecting the left ear piece.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, it's great to hear you feel we have outdown it with the QuietComfort II Earbuds. It is unusual to hear that you have an issue connecting the left ear piece. The earbuds use Bluetooth 5.3 and have a connection range of upto 30 feet.
      You can find guidance here https://bose.life/3FSwp5M to ensure the left earpiece connects https://bose.life/3FSwp5M
      Thanks
      Matt - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose QCII-Best ANC Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the QC1s and they were excellent! These are only better because of the ergonomics. They fit better! Otherwise, it’s a Bose product! Bose does not usually do anything less than above satisfactory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well but dont last as long as the original ones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear Bud Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great - non cancelling. You will love them. Get your today, you won't regret it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Just know you can’t use just the left one. You have to also have the right bud out to use the left

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Good product , comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as bose sport or as loud new features but more comfortable

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best product I purchased form Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound quality for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price but still inferior to the more expensive Bang & Olufsen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt as happy as i thought i would be. They were a little bulky and would slip out of my ear when bending over doing simplest of tasks. Sound was good but noise canceling wasnt the greatest in my opinion for others listening to me on the other end while mowinf lawn etc. I went with newest sony and im very happy with the above.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge doesn’t last as long as they claim but overall it’s good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    No good.finaly had enough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good. Easy connect. Lousy touch commands. Over sensitive. Good luck with them staying in your ears. Finally got tired of them falling out all the time and returned them. Not a good buy. Nothing like the sports bose used to make

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      Thanks for your feedback, we're happy to hear that you enjoyed the audio and connection of your earbuds. Sorry you faced some concerns with the touch controls and fit. Although you've returned your headphones, we do offer alternative ear tip sizes for this product, by reaching out to us via https://bit.ly/3UNtwsQ one of our agents will have been happy to assist you with this.
      Tegan - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Finally... the perfect ear buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Quiet Comfort are a huge step up from the Bose Sport Ear buds. Very comfortable. And the external noise reduction actualy blocks out other noise! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product although a bit expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds. Sound quality is wonderful and the ANC works a lot better than other pairs I've had. A tad expensive but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money will see how long they hold up unlike my air pod pros after a year you had to keep the volume down or all you would hear is cracking. Hope these arent the same way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for sport

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for sport but for regularly daily use not so comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem was the buds kept falling out but everything seems was great.

    I would recommend this to a friend