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Customer reviews

Rating 4.3 out of 5 stars with 4185 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 4,184 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my son for Christmas! He loves them. Sound is great and they stay in his ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need more time with them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had connection issues.. I am also not sure about how well they fit.. I am going to purchase them again during the Black Friday sale so that I have more time with them because of their longer return policy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QC Earbuds II

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kinda skeptical on buying this one, but took advantage of it. i like the " aware " mode better than the airpods pro. satisfied with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really good but the noise cancellation portion could be a lot better. And the instructions could be more detailed. Bose is really proud of these for the price just feel like their older models worked better but they are no longer available

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Elijah,

      It's great to hear you like the earbuds. With regard to noise cancelling, these have some of the most refined Active Noise Cancelling technology yet, so if you're not having a good experience it could be related to poor fit. I recommend trying the other tips and using our 'fit test' on the Bose Music app. With regard to instructions, the product support site offers loads of helpful tips and tricks for use - and PDF user manuals can also be downloaded. See: https://bose.life/3YRVeYr.

      Jeff - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don't recommend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These started acting weird, not wanting to connect to ny phone, disconnecting randomly and the sound quality started being horrible and crackly. I don't even have a year with them, 6 months in and they started acting up.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Netzayeli,

      I am sorry to hear that your QuietComfort Earbuds II are not working as they should.
      If you are still experiencing connectivity issues, please try to reset them: https://bose.life/3q9xilW

      Contact us for further assistance: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great noise cancellation with excellent sound quality many options to get a good fit expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The boss name says it all

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of Bose wireless headphones. Holds charge very well and love the acoustic quailty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, if you do not plan to make calls

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good earbuds, the big issue with me is it hard for people to hear me when i take a call, i usually have to turn off the Bluetooth and continue the conversation.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review, Chad! If people can't hear you when you use your QuietComfort Earbuds II to make/take calls, first try updating your earbuds. The buds are updated via the Bose app, while the charging case is updated via the Bose updater at https://btu.bose.com/. If that doesn't help, make sure the mic holes on the edge of the earbuds aren't blocked. Our support team will also assist you further, if needed: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Pleased with Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with these headphones! They do a great job of keeping out the background noise!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    First noise canceling Bose in ear headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is incredibly comfortable and the sound quality is pretty great. Highly recvomemd!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of Bose brand. I’ve been a happy customer ever since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small In Size But Packs A Big Punch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from something so small. Was given as a gift that appears to be loved more than me now. LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them but someone else loved more they were stolen while I had left them on my work cart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat headphones. Best noise cancelling ear buds ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased as a gift for my brother and he loves them! if you can afford them they are WORTH EVERY PENNY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best earbuds ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbud headphones I have ever owned. Noise cancelling works flawlessly, I am very happy with these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Enjoying these buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and excellent sound. Much more comfortable than the Apple AirPods Pro 1 or 2.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds that are truly wireless. Sound quality is great and fit great in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're like candy to my ears.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose earbuds are what I need since my previous headphones had their padding all worn out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and a great upgrade to my existing earbuds!! Highly recommend

    I would recommend this to a friend