Customer Ratings & Reviews
- Model:
- 870730-0030
- SKU:
- 6535031
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Left Earbud Defect
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a huge fan of Bose systems and was quite excited to own their product. However, I find myself very disappointed in the end. II purchased my Bose Earbuds approximately 4months now and I just realized that the left earbud does not work without the right earbud outside the case or if the right earbud has no charge. At first I thought I was doing something wrong, but I had both buds in and when the right one died, the left stopped working. I only put the left one in because I was notified that the right earbud was low on battery while in use. This is a huge inconvenience for me. For as much as I paid for this set, I'm quiet disappointed with this. I will be contacting the Geek Squad for a resolution.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
With Software version 1.3.x or later, you can now use either the left or right earbud for Independent Single-Bud Use. This new feature lets you seamlessly switch between your earbuds, and if one earbud runs out of battery life or disconnects from Bluetooth, the other will automatically take over. To update to the latest firmware, follow these instructions https://bit.ly/3REowYR
Tegan
Bose Customer Support
Bose QC Earbuds II
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.kinda skeptical on buying this one, but took advantage of it. i like the " aware " mode better than the airpods pro. satisfied with my purchase.
I would recommend this to a friendGreat purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a pair for my husband as a gift. He absolutely loves them. The price is really affordable. Money well spent!
I would recommend this to a friendHeadphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are really good but the noise cancellation portion could be a lot better. And the instructions could be more detailed. Bose is really proud of these for the price just feel like their older models worked better but they are no longer available
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Elijah,
It's great to hear you like the earbuds. With regard to noise cancelling, these have some of the most refined Active Noise Cancelling technology yet, so if you're not having a good experience it could be related to poor fit. I recommend trying the other tips and using our 'fit test' on the Bose Music app. With regard to instructions, the product support site offers loads of helpful tips and tricks for use - and PDF user manuals can also be downloaded. See: https://bose.life/3YRVeYr.
Jeff - Bose Customer Support
- Pros mentioned:Comfort, Sound quality
Enjoying these buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and excellent sound. Much more comfortable than the Apple AirPods Pro 1 or 2.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great wireless earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds that are truly wireless. Sound quality is great and fit great in my ear.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Best noise cancellation headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancellation headphones. The con is that connectivity isnt as great as the airpods
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Richy,
We're glad you love the noise cancellation. We'd love to help with the earbuds connectivity, reach out should you need support (https://bose.life/38DNELy).
Nic - Bose Customer Support
- Cons mentioned:Connectivity
Bad connection and frequency noise
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them less than a year ago and have already had to exchange them twice through Bose.com because they suddenly stop connecting.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Michelle - if the connection to your QuietComfort Earbuds II is breaking up, I'd always recommend rebooting your connected mobile device. Also test your earbuds with a second device, to compare performance. Our support team will assist you if these steps don't help: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
new upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these recently and they're more compact than the first gen ones I have.
I would recommend this to a friendNeed more time with them.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had connection issues.. I am also not sure about how well they fit.. I am going to purchase them again during the Black Friday sale so that I have more time with them because of their longer return policy..
I would recommend this to a friendThe boss name says it all
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second set of Bose wireless headphones. Holds charge very well and love the acoustic quailty.
I would recommend this to a friend- Pros mentioned:Fit, Sound quality
Fits great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit wonderfully and the is very customizable and the noise cancellation works great
I would recommend this to a friend Awesome ear buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I have been using these for about 6 months and they have been great!
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is great, intuitive controls, good battery life. Ideal for Android/iOS.
I would recommend this to a friend Bose 11
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Falling out my ear still trying to figure out how to fix that
I would recommend this to a friendSmall In Size But Packs A Big Punch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound from something so small. Was given as a gift that appears to be loved more than me now. LOL
I would recommend this to a friendThe best earbuds ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbud headphones I have ever owned. Noise cancelling works flawlessly, I am very happy with these earbuds.
I would recommend this to a friendAMAZING
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased as a gift for my brother and he loves them! if you can afford them they are WORTH EVERY PENNY.
I would recommend this to a friendPleased with Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with these headphones! They do a great job of keeping out the background noise!
I would recommend this to a friendGreat sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved them but someone else loved more they were stolen while I had left them on my work cart
I would recommend this to a friend