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Customer reviews

Rating 4.3 out of 5 stars with 4185 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 4,184 reviews
  • Rated 5 out of 5 stars

    Five Stars!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones! I would definitely recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose sound quality for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and great sound quality. Good price when you can get them on sale1

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    not as good as the older model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the fit is far superior to the original, but the battery life is nowhere near that of the original. also sometimes the volume works, and sometimes the noise canceling works. Very disappointing Bose.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Charles, if you are experiencing a short battery life, please check out the recommended troubleshooting suggestions found on our product support page: bose.life/422bTZr. If the noise cancellation is not working, we have some recommendations for you to try that can be viewed here: bose.life/3MxOkBP. Should you need further assistance, please feel free to contact our technical support team, who will be more than happy to help: bose.life/3iazBx7.
      Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Superior to Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricy, but excellent sound quality. I really didn't want to spend almost 300 for earbuds, but I have tried everything else, and these are the best. My only minor complaint, is the secondary ear piece, does not fit perfectly in my ear

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, it's great to hear you feel the sound quality is excellent on these and that you feel these are the best. The earbuds come with soft eartips and stability bands that come in three sizes. You can also take the Fit Test in the Bose Music app to make sure it’s just right.
      You can find guidance here to get the perfect fit https://bose.life/3VKsePW
      Thanks
      Matt - Bose Customer Service bose

  • Rated 5 out of 5 stars

    Great headphones with insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re better sounds better. Everything recommended to buy this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not aeem to take sweat well but over all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paul

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. Better ear fit and greatly improved noise reduction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a wireless set of earbuds for a while and did not want AirPods becausei use more than 1 ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    they are ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are ok, the anc is not as great as beats or even sony. The passive sound is good. But i could not get these to fit snug in my ear. i tried all the different tip sizes and they would still fall out. I will stick with beats fit pro's

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is bose this mean the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice totally cancel noise and comfortable the battery take longer with charge ,holding nive in my hear so far so good thanks bose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great and recommended for older people who cant hear who like music

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice and comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and comfy. Great sound as Bose use to have. For sure something to recommend

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Have to reconnect offen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can connect 2 devices, but it has connect issues. Offen lost connect when music play. I have to remove it from Bluetooth list then reconnect.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Nick,

      I'd recommend trying to steps here https://bose.life/3OKrIAP for help with it disconnecting, or if you need further help contact us https://bose.life/contact for help.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Purchased for my girlfriend. She loves them literally uses them every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bose only thing i would use. I use them on a daily basis.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose QC ll

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great noise cancellation and Super Comfortable out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quiet comfort earbuds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more comfortable and better quality sound than the previous ones from Bose

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    These arent good at all

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound, not loud, for me huge disappointment. Battery lasts long an noise canceling is on par for sure. Skull ear buds sound better an they are what ? 19.99. Bose these are terrible and for the price point you should kinda feel bad for selling these that high. Thats a review

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Superior

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior sound and comfortable for my small ears. Cant go wrong wirh these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these better than airpods. I only use my airpods when i drain the battery on these which is rare

    I would recommend this to a friend