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Customer reviews

Rating 4.3 out of 5 stars with 4189 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 4,189 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose QC II provide excellent sound quality, great comfort and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    QC-II VS QC-I

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelling and tremendous sound quality, however, the fit is difficult to get right. They constantly feel like they are going to fall out of my ears and I have tried all the different size adapters they come with. I've had the Bose Quiet Comfort gen I set and never had a fitment issue. That being said, the gen II is far superior is sound quality and noise cancelling than the gen I. I'm still debating about going back to the gen I, because of the fitment issue. Constantly feeling like they want to fall out of my ears overrides the superior sound quality of this product, in my opinion.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, glad to hear you love the sound of the QC Earbuds II! As well as testing all included sizes of ear tips and stability bands, have you seen the in-app tutorial? Please follow any remaining steps at https://bose.life/3KVxtrs. If you still have trouble, we have alternative sizes of ear tips/bands to try, so to learn more please reach out to us at https://bose.life/38Q1vZs so we can assist further. Sam - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Love these, but...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than an Airpods Pro 2 in audio quality and noise canceling, but aren't competitive when it comes to transparency mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these better than airpods. I only use my airpods when i drain the battery on these which is rare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paul

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade. Better ear fit and greatly improved noise reduction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones with insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re better sounds better. Everything recommended to buy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rocking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves to wear these earbuds while gardening & mowing the grass. Quite intertaining to watch sometimes! Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my girlfriend, she loves them! She adjusted the fit and says they sound incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Stars!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones! I would definitely recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great and recommended for older people who cant hear who like music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the gym

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these a lot at the gym. Noise reduction is top notch and the features are easy to use, although they can be a bit sensitive at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Realy loved the sound quality. Couldn't hear a thing! Overal great product and would definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOSE always has excellent sound and quality - these fit great in my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bose noise cancellation ear buds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a wonderful sound except the right will not work

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is always the best but it only lasts 4 hours.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Thank you for your post. Sorry to hear that you are not happy with the battery life of your earbuds. The battery life is usually 4-6 hours depending on the use. However, it only takes a quick-charge time of 20 minutes which will keep you going again for up to 2 hours. If you have further questions, please reach out to us here. https://bose.life/3BgUIIU. We would love to help.
      Marvin - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price they are great! Could be better with the controls but overall awesome buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long-time Bose customer and these are easily the best headphones I’ve ever used. The sound quality is incredible but the upgrades to user-ability is the main reason to purchase. You can control the volume and other customizable actions from the earbuds by swiping up or down. The noise-cancelling capability is unmatched. These ear buds are worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bose only thing i would use. I use them on a daily basis.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless earbuds on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased both the Apple Air Pod pros 2 and the Bose QE 2. There is no comparison between the two. While the Air Pods have good sound the noise cancellation is weak. The Bose have incredible sound and the noise cancellation is very close to the Bose over the ear headsets. Your milage may vary but the Bose QC 2 are my pick for the best nc earbuds out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those catch any wind ot noice in the background. They have different modes

    I would recommend this to a friend