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Customer reviews

Rating 4.3 out of 5 stars with 4185 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 4,184 reviews
  • Rated 5 out of 5 stars

    Long lasting head phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the best headphones I would get their product anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and fit well (customizable), but not great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Best noise canceling and transparency / aware mode

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise canceling and the transparency / aware mode is amazing. Very natural. Bass is nice and full. Overall like then much better than the AirPod Pros. Also don’t need to use my over ear headphones anymore since the noise cancelling on these is even better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price match

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They price match me for the lowest price ever online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set of ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice earbuds. So glad I purchased them an added bonus was I got $100 off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to return this item because some one gave as a gift and I have already that item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Bose Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Bose product is nice and easy to use. For me Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, biught ut for my husband and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was very good. It is with in the standards of BOSE which i love.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average. Needs update

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, BUT if you like to do cardio or workout with a hoodie on or anything over your head with these in…DON’T!!! They will turn the volume up and down, turn your songs forwards and backwards. Just HORRIBLE while trying to get in the zone. If you’re one of those people who like to walk on a treadmill.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience! We’re glad you enjoy the sound quality of the earbuds, but we totally understand how frustrating it can be when the controls are unintentionally triggered while working out. We recommend adjusting the settings in the app or experimenting with how you wear them to minimize this. If this persists, feel free to reach out to support for additional tips or solutions. 

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and I absolutely love the bass on them

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Nice sound, hard to connect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound and feel of these! But everytime i want to pair them its a hassle, other brands do it automatically when you open them and put them in.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for reaching out! The earbuds will automatically pair to the last device when powered on. If this is not happening for you, please reach out to our Customer Support team: https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So much better than the AirPod Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significantly higher quality experience than AirPods Pro. After having look for an AirPod replacement after my second pair began failing after 11 months of use (about the same as my first pair and both had struggled with intermittent muddy mic quality), I picked these up and the difference is stunning. Even the noise cancel is better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Sound proof better than airpod pro 2. Comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love, love the "quiet/aware" option!! If make having headphones in safe i think!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    goo job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My real opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy these headphone WHEN THEY CONNECT!! Overall I don’t enjoy the haggle it takes just to connect them but when they do work they are very great. The touch sensor is very sensitive so while adjusting they do skip your music or turn it off. I dong also like that you have to connect them through the bose app and then it’ll work with your regular Bluetooth settings. Would I repurchase them NO. But nice color and great when they do connect.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you like the color of your QuietComfort Earbuds II! However, I'm sorry to hear of the connection and touch function issues. Connection issues can be resolved by rebooting your smartphone, or testing another mobile device. We do recommend using the app for configuring your earbuds' settings, but you can forgo the app if you prefer. Our support team is on hand to assist further with the above issues: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was defective I had to call customer service to have them help me with updating it and the sound cancellation didn’t work so I returned the product for the cost it should have been working perfectly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity, Volume

    Rated 1 out of 5 stars

    Took them back.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had connection Issues, Volume suddenly changing on one of the earbuds. You can't Listen to left earbud by itself.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I am sorry to hear you are having trouble connecting your earbuds and the volume is changing on one of the earbuds. I am certain our guide will make sure the earbuds work as they should https://bose.life/3MYpJrr

      Firmware version 1.3.26 added the capability of independent single bud use. You can update the firmware by installing and setting up the Bose Music app: https://bose.life/3PUVrHY

      If you still need further assistance, please feel free to reach out to our customer support team who would love to help you: https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Wife LOVES them!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my wife's Bose Soundsport earbuds. She loves the Quiet Comfort 2's.

    I would recommend this to a friend