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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4190 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 4,189 reviews
  • Rated 5 out of 5 stars

    BOSE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are pretty good. I recommend them 100%. easy to handle it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome...........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great price...........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked well till my dog eat them. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones! Would purchase again !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can you hear me?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Base. Low cost on a dela on Black Friday

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Bose good

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good sound sound good yes sound sound mmmmhm ungh mmf sork good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set. Works perfectly. I love it! I would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product and quality. Was purchased as a gift and the recipient loves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose as always exceeding expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, excellent noise cancellation, the design is also comfortable and looks nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them, they sound good but unfortunately I lost them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Highly recommended. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with sound, could be more comfortable sitting in ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product ,great sound , love Bose products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These noise canceling buds are brilliant and as you expect from Bose great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the original

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy the QCII because it was hard to keep the QC earbuds in my ear while working out or even listening to music from my phone The QCII is everything you've already had from the QC earbuds but in a small and more efficient design. You will not be disappointed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazimg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been all without a long {g to know in-went

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Hearing damage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are wearing these with noise cancellation turned on and go to shut your car door (for example leaving the gym) it will send a blast to your eardrum causing pain that lasts for over a week. It’s similar or worse to wearing a stethoscope and banging it against something with it still in your ears. I began to notice even after I stopped accidentally shutting my car door with these in my ears that my hearing felt duller then usual after wearing these. I have no clue why, I own both generation of AirPods pro and every beats (powerbeats, beatsfitpro etc) with noise cancellation and have never had this feeling of post listening dullness as I do with the Bose. Maybe they emit a pressure to achieve their noise cancellation that the others do not, causing irritation to the inner ear. Just my hypothesis as a nurse and runner that loves to test out different earbuds. If you are not concerned about ear damage, sound is not bad, other then that certain songs will cause a rattling / tambourine sound inside the headphone which seems a little ridiculous for such an expensive headphone. Also the noise cancellation does not apply to wind. Worst wind noise cancellation I’ve ever heard. Fairly comfortable, feel cheap and plasticy, overall not worth the price. Beats fit pro sound more consistent, more comfortable, and equal noise cancellation, o and don’t have to repair every time you’re on a new device (i.e phone then watch etc)

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello. The Bose QuietComfort® Earbuds II are the next generation of wireless listening. Enjoy the best in sound and noise cancellation that is perfectly yours. You can keep them in comfortably with soft eartips and stability bands that come in three sizes. Then, take the Fit Test in the Bose Music app to make sure it’s just right. This is unusual to hear that you are not happy with the noise canceling of the earbuds. Having a proper fit is important to get the best sound from the buds https://bose.life/3F2mDiH
      You can also find further guidance here to get the best sound from the buds https://bose.life/3rXBFOH
      We are sorry to hear you feel the buds have been causing you ear pain and damage. This certainly should not happen and we take incidents like this very seriously. Please reach out to us directly at https://bose.life/3kp6LLF
      as we want to look into this for you.
      Thanks Matt - Bose Customer Support. bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bosé headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really nice . The sound is the best quality. But they’re very sensitive to touch and I keep finding myself pushing play often when it pauses my music.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds ever purchased!!! Great experience at store as well

    I would recommend this to a friend