Customer Ratings & Reviews
- Model:
- 870730-0030
- SKU:
- 6535031
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Didn't work, got replacement that also didn't work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones and they worked for approximately 15 mins (amazing in those 15 mins) and stopped working once home. Got a replacement in store which also did not work. Geek squad attempted to troubleshoot, no luck. Great return policy though, I got a full refund.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Joshua,
It's great you were able to enjoy them for a short while, and I understand you've returned them after them not working. If you want to try the earbuds again, please try the steps here https://bose.life/3YRNvd6 if needed. Or please reach out to us https://bose.life/contact as we'd love to help you with the earbuds.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Great Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. I would recommend. I was hesitant at first, but glad I went with these. I travel a lot and I really like the fact they are noise canceling and have good sound.
I would recommend this to a friend ANC KING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ANC is superior. Unlike any other earbuds I used ever. Transparency mode is meh. Bass and sound quality is so much better compared to airpods pro. Microphone quality is also on par with the airpods pro or a tad bit better. Spatial audio is a miss on this but the sound quality and the bass compensates hence making this a really awesome buy. Not worth 300$ MSRP. If you get it under $200, it is worth it.
I would recommend this to a friend- Pros mentioned:Sound quality
Take a look…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly these are better sounding than my latest QC earbuds. I never thought total in ear buds were a never thing happening. Boy, did these change my mind. A DEFINITE MUST HAVE!
I would recommend this to a friend - Pros mentioned:Fit
QC Bose 2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its just the best earlod i have ver got. There in nothing ekse to compare. My favorites cuz they fit inn mu ear perfectly smooth.
I would recommend this to a friend Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a little bit of an echoing in one headphone.its ok just ok
I would recommend this to a friendBrand response from Bose Support
Posted .Hey Norma,
Thanks for your feedback! When you say they're echoing, do you mean there's a delay between each bud? That shouldn't happen but if you do experience a problem like that, I'd encourage you to unpair the buds then establish a new connection. It's possible the pairing has just corrupted, but that should be easy to remedy. You can find reset information here: https://bose.life/3OnoDpx
Still experiencing an echo? Do not hesitate to get in touch with our friendly team! https://bose.life/3ET4mCs
Jeff - Bose Customer Support
- Pros mentioned:Sound quality
Bose does it again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only roll with Bose what can I say. I have been using Bose products fir as far as I can remember. Incredible sound and very reliable. These just continue that tradition.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were expensive and not good if you use it for music its nice and clear but one you ise it to talk they could not hear me they said i sound far way samething when i talk people said i sound far away waist of my money
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Edgar.
Thank you for your feedback. Sorry to hear that your having difficulty using your QC Earbuds II for calls. Please follow the simple steps here to address the issue, https://bose.life/45qwHfS. If you require further assistance, please reach out to us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Not bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like these not sure the call quality is where I would expect them to be
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Michael, I'm glad to hear that you like the QuietComfort Earbuds II, we do have recommended troubleshooting suggestions that can help with this, you can check them out on our product support website here: bose.life/44TJ2I1.
Should you need further assistance, feel free to contact our technical support team, who will be more than happy to help: bose.life/3rykPZR. Liam - Bose Customer support.
- Pros mentioned:Sound quality
Great noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noice canceling I’ve ever used, but sound quality for music is just ok.
I would recommend this to a friend Not much info
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s not much information on how to navigate through the touch to use functionality.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Ralph,
All product information can be found on our support website. For information regarding your headphone touch control, follow this link for details https://bit.ly/43PJjuY
Tegan - Bose Customer Support
- Pros mentioned:Sound quality
Bose quietcomfort
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these earbuds thinking they would be perfect for the gym but they fall off often. I tried switching the different tips and still not good. Afger having them for 2 months they started making a static noise. Sounds quality is great but i would not recommend
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Robert,
Thanks for your feedback on the great sound quality of your product.
Sorry you're having some issues with the fit, you should take some time to experiment with different eartip and stability band sizes to arrive at a combination that suits you, providing a gentle seal and a comfortable, stable experience. Keep in mind that it’s common for left and right ears to vary slightly in shape, so sizes may not match from left to right. If you find that you need alternate sizes, extra small and extra-large eartips and stability bands are available through Bose Support, finding the right fit should also help you with this static you're experiencing. If this persists, reach out to us via https://bit.ly/3UNtwsQ and we'll be happy to continue assisting you with your product.
Tegan - Bose Customer Support
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Amazing sound but a few quirks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds sound incredible best bass ive heard on an earbud and the noise cancelling is second to none. However, the connectivity is atrocious. I bought this to replace my Sony XM4's and these you have to keep connecting and reconnecting its so frustrating.
I would recommend this to a friendBrand response from Bose Support
Posted .Thank you for reaching out, I am glad you are enjoying the bass and noise cancelling of your earbuds. It is surprising you are unable to remain connected to your earbuds. Sometimes nearby interference can lead to intermittent connectivity which can be caused when being too near a router or other wireless devices. If you continue to experience this, I would recommend looking at our great article that covers devices disconnecting from Bluetooth:https://bose.life/3TrPXmR.
Liam - Bose Customer Support
- Pros mentioned:Sound quality
Best of the high end brands!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute BEST. Have used 4 other brands including ISO Tunes. These are really amazing. True noise cancellation even on heavy equipment. Nothing else comes close.
I would recommend this to a friend Some problems
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good audio but has a several problems when on the talking microphone they don’t fit the ear well
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jefferson.
Thank you for your post. Sorry to hear that you are having difficulty with the earbuds fitment. Proper fit and adjustment is important to maximize the features of your earbuds. Please follow the steps here on how to wear and adjust it. https://bose.life/3ol7fHN. If you require assistance in the future, please contact us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Need to upgrade the left earbud.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them, but I wish the left earbud will work without having the right one in Bose need to upgrade that.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
I have great news for you! We listened and made using the left earbud for music and phone calls possible in our newest firmware update. Make sure you connect the earbuds to the Bose Music app to get the latest firmware version 1.3.26 and enjoy fully independent earbud usage.
Tegan - Customer Support
Bose QC earbuds II
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were return because they didn’t work properly.
No, I would not recommend this to a friend- Pros mentioned:Bass
Finally found the right earbuds that dont hurt....
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have verion 1, these kill those!!!! Best part is they dont hurt your ears at all, and the bass hits so hard on hip hop I have the volume 1/2 way down. Low clean bass....
I would recommend this to a friend - Pros mentioned:Sound quality
Bose quietcomfort ii
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but not mind blowing. Better off with sennheiser momentum 3.
No, I would not recommend this to a friend Regret buying, expected the best but got the worst
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think I've ever had earbuds with more of a connection issue then this product. Battery life is okay, not great. The earbuds only like both ear pieces out or just the right one, if I try the left my phone can't connect to the device anymore, immensely frustrating. Not very comfortable for the ears either I'm sure there's better designs out but these are more uncomfortable than apples. Case is just bulky enough in your pocket that you have to spend a minute fighting to get your keys or whichever else you need. All in all I hate these but I'm already past my time to return but if your browsing for the best earbuds, Bose was only a good option for soundproof. You can't hear anything else with these earbuds in but that's about all I find good about them. Good luck!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, we always aim for the highest quality products. It's awesome to hear you feel these have great noise-cancelling and soundproofing. These earbuds have 6 hours battery life, with 3 more charges from the case when fully charged of upto 18 hours. You can find guidance here https://support.bose.com/s/display-articles?language=en_US&productId=01t8c00000OydAFAAZ&articleId=ka08c000001brHbAAI to ensure the best battery life.
These earbuds use Bluetooth 5.3 and have a connection range of upto 30 feet (9 metres). Please follow the guidance here on the best way to connect your earbuds https://support.bose.com/s/display-articles?language=en_US&productId=01t8c00000OydAFAAZ&articleId=ka08c000001brLxAAI
Thanks
Matt - Bose Customer Support