Customer Ratings & Reviews
- Model:
- 870730-0030
- SKU:
- 6535031
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Terrible Earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the worst Earbuds I have owned. Constant connection issues and sound quality is very poor. I returned them and got a set of the Beats Pro that blow these things away.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
I can see you have mentioned returning the earbuds. If you decide to try them again, I'd recommend the following guide https://bose.life/3Q1J3pf for help with connectivity. You can also try the steps here for help with the sound.
We'd also love to help, please contact us https://bose.life/contact for support.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Best noise canceling ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling ever is you work with really Loud noise is perfect
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound great quality only thing im sad about is that i lost one and have to buy them all over again.
I would recommend this to a friend - Cons mentioned:Connectivity
not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.trouble connecting and staying connected. quiet mode causes clicking sound in the audio. uncomfortable, and does not start in ear well.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
avoid
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returning. They do not connect to the App to update. keep disconnecting every couple seconds. Worst bose product i have purchased
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Richard,
I am sorry to hear that you are returning your QuietComfort Earbuds II due to connectivity issues with the Bose app.
If the issue persists, it is always good to perform a reset: https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001c0obAAA&language=en_US
For further assistance, you can contact our team: https://global.bose.com/en_us/index.html
Best regards,
-Lau (Bose Customer Support)
- Pros mentioned:Sound quality
headphones don't work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend these headphones because the right one works for me for 2 months and then it no longer worked unfortunately I did not buy insurance good audio but defective I do not recommend it
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Tony, I'm sorry to hear that your right earbud is no longer working. You'll be covered with a 1-year manufacturer warranty so please do not worry.
If you haven't already, please ensure you have completed the following troubleshooting recommendations - https://bose.life/3phqClC.
Should this not result in a fix, please contact our customer support for further assistance - https://www.bose.com/en_us/contact_us.html.
Thanks,
Charlotte - Bose Customer Support
- Pros mentioned:Sound quality
They are Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok for the price. The dynamic range is a little lack lusty. But the noise cancellation is great.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, we are pleased to hear you feel the noise cancelling is great on these. You can find guidance here to ensure the best sound from the earbuds https://bose.life/3hbURGX
Thanks
Matt - Bose Customer Support
- Pros mentioned:Fit
Quality at its Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Point blank it’s Bose so quality is always there! Love how smaller the new buds are and they stay in perfect!
I would recommend this to a friend - Pros mentioned:Sound quality
Best Ear Buds so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best ear buds I have had so far in terms of its sound quality. Nothing beats this model (so far)
I would recommend this to a friend - Pros mentioned:Sound quality
OMG!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best pair ever! Can’t hear a peep..with these noise canceling babies. 2nd gen. has its qualities!
I would recommend this to a friend Base functionality missing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was good for the first month or so but then it started disconnecting from my devices randomly and when I would try to reconnect the earbuds back to my devices, the connection would fail. This then turns into about 30 minutes of turning devices on/off, turning bluetooth on/off, putting the earbuds in/out of their case and pressing the button on the back multiple times. This is the main reason that the rating is poor as this should be base functionality for wireless earbuds. Save yourself a LOT of time and money by getting other earbuds that can stay connected to your devices and don’t create such a hassle for you.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Edgar,
Thanks for leaving your thoughts on the QuietComfort Earbuds II. It's great to hear you had a good experience with the product but I'm sorry to hear you started having problems. This certainly isn't normal behavior and not what we would expect our users to face.
Remember, you get a one-year warranty with Bose and lifetime free technical support, so if you need assistance, please do not hesitate to get in touch with our team via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
- Pros mentioned:Sound quality
Bose is where its at!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best NC Earbuds on the market. The only thing I wish is that you could use either Earbud on calls.
I would recommend this to a friend - Pros mentioned:Sound quality
Not ideal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is inconsistent even after exchanging for new ones under warranty. They constantly un-sync, too. The sound is good and they are noise canceling when working.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey,
It's great that you enjoy the sound and noise-cancelling of the earbuds. Try our guide here https://bose.life/3P9UxX8 for help with the battery life, or contact us https://bose.life/contact as we'd love to help.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
awesome Noise Cancellation quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Noise cancellation. I wish there is a multipoint support, but they let you connect via bluetooth .
I would recommend this to a friend - Pros mentioned:Sound quality
Bose Quiet Comfort II Earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awesome. Superior sound. Bose has always been the Michael Jordan of audio sound quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Great earbud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear signature sound from Bose. Noise canceling isn't as good as my Sonys but still great overall
I would recommend this to a friend Nope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been trying to get the sound adjustments correct since i got these in march. Sound quality isnt good for calls!! Media and music is so, so! I give these a big thumbs down. My previous pair of Bose QC was amazing. Lost the main earbud
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, if you are experiencing issues with the earbuds, require any assistance or replacement parts, please feel free to contact our technical support team, who will be happy to assist you further: https://bose.life/3AqXf2e.
Liam - Bose Customer support
No location tracking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is nice but they are going back because they cost too much to not come witu the location tracking feature. I will be going back to the Samsung Galaxy Budd Pro2.
No, I would not recommend this to a friendSkip this buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these for a few months now, honestly I'm not impressed. The Original QCs to me sound and feel way better than these. If you love Bose, skip this buy and get the original QCs and hope the QCs 3 are far better. Not worth upgrading.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
The best-selling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best, the best quality and price, excellent...
I would recommend this to a friend