Customer Ratings & Reviews
- Model:
- 870730-0030
- SKU:
- 6535031
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit
QCII earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for work and the gym. Love the size. Much improved from the larger sport ones I use to have.
I would recommend this to a friend Major Defects
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried 3 different sets of these, the third directly from Bose and they all had the same issue. The left pod drained at over twice the rate of the right and after a few minutes it fully stopped working. The other main issue was they "hiccuped" constantly. I looked online only to find that this is a common problem in the U.S. as well as in Europe. Bose eventually acknowledged issue and replaced with the headset version .
No, I would not recommend this to a friendFailed to last a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device didn't last a year - will not reset or connect. For the price I wouldn't purchase again
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We’re sorry to hear that your device stopped working within a year. That’s definitely not the experience we want for our customers. If you haven’t already, we recommend reaching out to our support team, they may be able to assist with troubleshooting or explore warranty options. You can get in contact with our team using: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
- Pros mentioned:Sound quality
Bose earbuds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have a noise cancelation built in them and it really does a good job! Fantastic sound!
I would recommend this to a friend - Pros mentioned:Sound quality
Best Noise Canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried several different high-end pairs and these (hands down) have the best noise cancelation.
I would recommend this to a friend - Pros mentioned:Sound quality
Great for music, average- for noise cancellation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great when playing music. The noise cancellation works but no where as good as my Bose Quiet Comfort headphones. The Apple Air Pods, are much better if noise cancellation is what you are after.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thanks for leaving our thoughts on the QC Earbuds II. It's great to hear you were impressed by the noise cancellation. If you're having any trouble with noise cancellation, try using different ear tips as that can make a huge difference!
Jeff - Bose Customer Support
- Cons mentioned:Connectivity
Terrible product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have nothing positive about this product. It’s the worst earpod i ever have. It constantly disconnected with my devices and the sound is terrible. What a lost on my money!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, I am sorry to hear you did not enjoy your earbuds. If you do decide to try the product again, I am certain resyncing the earbuds will stop the earbuds disconnecting: https://bose.life/3OKrIAP
If you still need help or have any follow-up questions, please reach to our customer support, they would love to help you: https://bose.life/3nTDo5H
Liam - Bose Customer Support
OK at first
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great for the first 8 months, slowly started getting noise in around the seals and now they randomly get dropped from my Bluetooth. very annoying
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear about the noise and Bluetooth issues that are cropping up with your QuietComfort Earbuds II, Sean. A reboot of your connected Bluetooth device may resolve the connection issues. As for the noise you described, our support team will be happy to take a closer look here, so please do get in touch. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Best Bose headphones yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best in ear noise canceling headphone I have ever used. Even when flying sound is incredible.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose is the best!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever gotten! Love them so much! During my workouts they’re the best!
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound especially when you adjust sound to your liking and using on noisy flights.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked how customizable everything is on these earbuds and the noise cancellation is amazing
I would recommend this to a friend - Pros mentioned:Sound quality
Stellar!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Quality. Amazing sound. Superbly quiet. Friendly very helpful service A+ rating!!!!!!
I would recommend this to a friend - Cons mentioned:Connectivity
Connection issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps droppong connections on my samsung galaxy s23 ultra. I have to restart my ohone and sometimes uninstall and reinsrall the Bose app
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I am very sorry to hear that your QuietComfort Earbuds II are not staying connected to your phone. You can try re-syncing the earbud and case connection, by putting both earbuds into the charging case, waiting a while, and then putting the right earbud in first before the left. If this doesn't help, please contact our customer support for further assistance. Warm regards Fiona M. - Customer Support
- Pros mentioned:Sound quality
BOSE!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality at its finest. Bose never disappoint. Great adjustments made from first version
I would recommend this to a friend - Pros mentioned:Sound quality
Bose fanatic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always great product. Excellent noise cancellation and overall sound quality performance
I would recommend this to a friend I didn't like them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like them, they didn't sound like I expected when on the phone the person is heard far away the sound is not quality. You're paying a lot for something that's not good
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound system how do you recommend for people that like great sounds noise cancellation
I would recommend this to a friend - Pros mentioned:Sound quality
Great noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancelling of the ear buds I’ve tested which include air pod 2, Jabra Elite
I would recommend this to a friend - Cons mentioned:Connectivity
Don't support individual connectivity ear piece
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They secured in the ears, but quite disappointed as Bose doesn't support individual connectivity ear phone and no wireless charging and kept losing connection all the time, especially on ipad.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey,
While single earbud listen with the left ear is not currently supported, we are working on adding a feature that will let you use either the right or left earbud independently for listening and calls. If you already have the QC earbuds II and use the Bose Music app, you’ll be notified when this update is available.
I'm sorry that you're facing some connectivity issues. We have some great troubleshooting that you can find here - https://bose.life/3C2kxfA.
If the issue remains, please contact our customer support for further assistance - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Bose Customer Support