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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $299.00

Customer reviews

Rating 4.3 out of 5 stars with 4175 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 4,175 reviews
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 5 out of 5 stars

    My New Favorites!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds fit neatly, comfortably, and tightly (in all situations) in your ear. The buds seal out distractions and seal the music in your ears. They sound fantastic with rich base, crystal clear highs and robust vocals and mids. My new favorites!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great, but with small annoyances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bass response, as is always true for Bose. However, go back to the StayHear tips from the QuietComfort Earbuds. The QuietComfort Earbuds II do not stay in place as well as the original QuietComfort Earbuds. Also, these have the annoying habit of starting music playing when I touch them while watching a YouTube video on an iPad. Wish I could find a way to stop that. Battery longevity has Apple AirPods 2 beat by hours (days?). I have not compiled any numbers, so the proof is left to the student. Overall sound quality bests just about anything out there, in my opinion. Unless you spend way more money than these cost! They do stay connected better than other earbuds I have used while walking for exercise. I have not noticed any dropouts in a two-mile walk.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Strong NC, but lacks elsewhere

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had both Bose QC headphones, this offering being a bit better overall. The noise cancellation is the best I've heard yet from a Bluetooth headphone, and I've used nearly every >$200 headphone on the market. There's headphones don't seem to have any problem staying in my ears during a hard workout, and the bass heavy tracks I listen to sound great. I'm not sure they are worth the price tag in comparison to the original, unless noise cancellation is a big determinate for you. One gripe is that there is no way to skip tracks on the headphone, which is a large turn off to me. It only allows for changing NC profile, or your choice of assistant, which I don't use. This can be remedied with a software update, but not having this out of the gate was a poor choice Another issue is that when you put your finger on either earpiece, it easily gets interference and the sound shutters.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      Thanks for your feedback, we are glad to hear that you have been enjoying the comfort, noise cancellation and audio quality of your product. If you would like to skip forward or back with your touch controls, Tap twice in quick succession to skip forward or Tap three times in quick succession to skip back.

      Tegan - Customer Support bose

  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Decent ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great. I've used working in the yard, jogging and riding my bike. The sound is very good but lacks base. Battery power is pretty good. The only really bad thing is the blutooth has a very short range.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good m, high quality ear buds. The noise cancelling work excellent when traveling on a plane Music sounds amazing. They stay tight fitting in ears. Comes with several different ear pieces to find correct, personalized fit for you. Battery life is also excellent. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Mixed Bag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually mostly like this set when it comes to sound and fit. I enjoyed listening to music with them and when taking calls which happens to be my biggest need for having BT headsets. Unfortunately the nice part of the fit didn’t last as long as I would like due to fatigue after about 45-60 minutes. I’ve really been pushing towards open ear sets which may have been offsetting me away from in ear sets. Otherwise I would still suggest this set to others because the fit is secure and the sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth every penny!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes 5 star's. The Best money I've spent in a while. Truly they have delivered as advertised. The range is amazing, battery life is 6.5 hours (for me) not a problem 10 minutes in the case and they're good for the end of my 10 hour shift. I purchased these in hope that they would give me some relief from the surrounding music wars!! And yes they have, with pleasure I write this review! The noise cancelling is even better than I could believe. The mode selection is great, I switch between Quiet and Aware with a touch of a finger and Quite is 359 degrees of separation!!! Grinding, cutting ( metal) , hammering all seem to be in another room! Answering a phone call while I'm 300 feet away from my phone while on my tractor mowing perfect! I've had these for more than 30 days I held off writing this review as I wanted to give an honest opinion, these have out performed my muff stile hearing protection ( with noise cancelling) . The quality of the sound is guite clear I've been hearing back ground lyrics in songs that I didn't know existed ( songs I've been playing for 40 years) In my opinion these are worth the money and I will be watching for the next upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great upgrade from bose sport!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the bose sport buds, the noise cancelling features and sound quality is really good. Comfort is not perfect but almost perfect and fit mostly right. Occasionally the piece will fall out while weightlifting but not while running. Battery life is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome Gift & Top Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great earbuds, amazing sound quality and clean design. The noise canceling is also very impressive! However, mic quality is pretty terrible and price slightly high. Still very much recommended for primarily listening.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones! Would definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a few pairs of Bose headphones over the years and absolutely love these! They’re so comfortable to wear for extended periods of time and the sound quality is amazing. They hold a charge for a decent amount of time too, I’m not having to constant recharge these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price, Volume

    Rated 4 out of 5 stars

    Noise cancelling really works

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buds, but maybe too expensive for the value. Can only use right bud if only using one. Volume is not loud, but noise cancellation quality mitigates the need for louder sound.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best ANC ever!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for health reasons and I am very happy with the purchase. These have the best ANC I have ever experienced, once I put them it’s like an oasis for me. The sound on the other hand is just as amazing, very clear and booming bass. Very much worth the price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Good brand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it!! They fit comfortably in my ear. They were easy to connect to my devices. They hold a good charge and the noise canceling is the truth. I can just put them in my ear without sound and it’s quiet that helps with my meditation sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    A 'Best Buy' at Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable, and with both in my ears at the same time, outside noise is eliminated by about 90%. To me, the sound quality is clear. Music sounds great through these earbuds. What I don't like is that i won't/can't connect to both of my phones at the same time. Other than that, i highly recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound and Noise Cancelation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! Sound quality is top notch, and the noise cancelation is perfect. The app is also great for customization and equalization. I'm only giving them a 4 star because of the battery life. It already not the best at 6 hours, but after about a year of use its more like 4 hours. Not a big problem. I had my pair for a little over 2 years and today they finally met their end by falling apart while i was cleaning them, i use them every day and they get droped a lot. Pretty durable considering the circumstances. Anyways, I bought another pair today so i totally recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great airpods replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC is great, sound quality is great,they're comfortable, this would be a 5 star review if I could check the battery percentage of the case in the app

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    They’re good, not great. Let me explain.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the sound on these is phenomenal but there connection, at least with my iPhone is kind of gimmicky. I’ve also noticed that there’s this sort of hissing noise only coming out of the right earbud. The case feels cheap compared to it’s counterpart, the Airpods Pro, but I switched from the Airpods Pro because they would constantly fall out of my ears, these don’t do that which I love. Maybe these issues I’m having (minus the case) can be fixed with an update?

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for your review. I am glad to hear you love the great sound of the earbuds and that they do not fall out of your ears. I am surprised you are unable to stay connected and experience a hissing sound. Sometimes when using the incorrect ear tip sizes that do not provide an adequate seal, you can experience a noise leak. I am certain you can stop any noise leaking by trying different ear bands and tips to get the best fit. https://bose.life/3IqsL5Q

      Making sure the earbuds are updated via btu.bose.com can also help stop the connection from being lost.

      If you require further support, our customer support team would love to assist you: https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Awesome noise cancelling, not so great bluethooth

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have the best noise cancelling in an earbud I’ve ever used. I previously had top of the line Sony NC earbuds and these Bose Quiet Comfort II buds are far better, as far as noise cancelling is concerned. The downside is the earbuds don’t have great bluetooth connectivity. I can’t get them to stay connected with my Chromecast with Google TV even when I am less than 5 feet away from it. It also won’t stay connectied to my TV with Google TV, so it may be a Google TV problem. I have no problem with it connecting to my phone or my iPad or my Android tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these! They're super easy to use after reading the directions and they're comfortable. The sound quality is what is to be expected of Bose. They charge very fast and the batteries last for about three days for me when I work out 2 hours at a time. VERY HIGH QUALITY

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE THESE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable, finally a pair of buds that don’t fall out of my ear every second… very noise proof, great listening quality compared to others and battery life is long on earbuds and charging case. Also super cute in my ear. love them, 10/10 recommend!

    I would recommend this to a friend