Customer Ratings & Reviews
- Model:
- 870730-0030
- SKU:
- 6535031
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Bose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancellation earbuds, good looking, best sound
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beat comfortably headphones you can buy , better than apple
I would recommend this to a friend - Pros mentioned:Sound quality
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound quality yes best sound and control very useful
I would recommend this to a friend - Cons mentioned:Charging
Bose ear buds fail product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not working charging issue connecting issue and don't know how to return this paid 250 plus tax goes to 270waste of money and time
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for posting. Sorry to hear about the issues you are having with your earbuds. Please follow the steps here to address it, https://bose.life/3XhqTl6. If you require further assistance, please reach out to us here. https://bose.life/3BgUIIU. We would love to help.
- Marvin
- Pros mentioned:Sound quality
Perfect!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose quietcomfort earbuds 2 have the best sound quality!!
I would recommend this to a friend - Cons mentioned:Connectivity
Very nice sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But Unfortunately, it does not support wireless charging.
I would recommend this to a friend Not happy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them specifically to use while running. I get an unusual sound on each step and they don't stay in my ears effectively. I've tried each of the sizes.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Robert, If you are still experiencing issues with the earbuds, you can purchase an alternate sized kit of ear tips and stability bands that could help hold the earbud in place and create a better seal to improve noise cancellation. You can view these here: bose.life/479nlWP. Should you need further assistance, please feel free to contact our technical support team, who will be happy to assist: bose.life/3rykPZR.
Liam - Bose Customer support
- Pros mentioned:Sound quality
Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot connect to multiple devices. I wish this option will be available. Noise cancellation is great.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thank you for your feedback.
I am sorry to hear that you are disappointed by the fact that they QuietComfort Earbuds II cannot connect to multiple devices at the same time.
Best regards,
Lau - Customer Support
- Pros mentioned:Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my situation. Great sound for the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have great sound and really great noice cancelation!
I would recommend this to a friend - Pros mentioned:Sound quality
Bose headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect headphones, great sound quality. With the money spent
I would recommend this to a friend - Pros mentioned:Sound quality
Best noise cancelling earbuds ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cancels noise as well or better than my over ear 1000xm4
I would recommend this to a friend Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an upgrade from my samsung galaxy buds pro, but this is not an upgrade. The noise cancelling is awful compared to cheaper earbuds, including my old galaxy pro's, the sound quality is okay, but not what I would expect from Bose. The left earbud will not stay connected unless you have the right one in as well. The battery life of the earbuds is only about 4-5 hours on about 70% volume. I dont know if its because I have an Android phone, but I would not recommend these to anyone.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great produce, love it. Does exactly as advertised.
I would recommend this to a friend - Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent sound, wish had more bass, but love this item
I would recommend this to a friend Dorantes Word well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product doesnt worth it, sometimes it doesnt work properly and I just heard Music in the right one
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your QuietComfort Earbuds II aren't working well, Diana! If you only hear music on one side, try rebooting your smartphone, and try a second device, to compare results. Our support team can also assist you further. Regards, Fiona M. - Bose Customer Support
- Cons mentioned:Connectivity
Disconnected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hurt the ears, ans disconnect all the time. Very annoying . I returned mine.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, We are sorry to hear the QuietComfort Earbuds II haven't quite met your standards, if you struggle with the fit of the earbuds I would recommend mixing and matching the ear tips and stability bands to find the fit that is right for you!
making sure they are being worn correctly can help with this too, here is a guide to make sure you have a good fit https://bose.life/3wIxoV9.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Works until they don’t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a few weeks and then I could hear who I was talking to, but they could not hear me. I’ve tried disconnecting and reconnecting, reinstalling everything…. And nothing has worked.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Tyler, If you are experiencing issues with audio during calls. I recommend checking out our article on wearing and adjusting your earbuds: https://bose.life/3YqSTSL.
Should you need further assistance, please be sure to contact our technical support team who will be happy to assist you further: https://bose.life/3JG5w8x.
Liam - Bose Customer support
Nice noise canceling, poor calls...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem I have is that the call quality stinks on these. People on the other end have a hard time hearing me. otherwise, love these.
I would recommend this to a friend- Cons mentioned:Price
Horrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad sound quality, super expensive, the last version were the best kind and they have them on line but they not available
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I am sorry to hear you were not happy with the sound quality of the earbuds. We have a great guide that I am certain will ensure the audio quality is at the best the earbuds can offer: https://bose.life/3okuVfP
If you still are not happy with the audio quality, please reach out to our customer support team: https://bose.life/3nTDo5H
Liam - Bose Customer Support