4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4190 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 4,190 reviews
  • Rated 2 out of 5 stars

    Bluetooth nightmare

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it is because I have an Iphone but it will without warning discount from bluetooth especially when I am on a phone call. This by the way is without moving around.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk earbuds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose used to be a great brand but after two pairs of ear buds that are junk it doesn’t seem to be a brand i’d buy again. The 2nd pair i bought is a year old and left earbud is full of static and sounds like crap. Waste of $300 apple earbuds are way better and less expensive.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Scott, I'm sorry to hear that two sets of your Bose earbuds have had issues. If the left bud of your QuietComfort Earbuds II is producing static, then this could be due to the "noise floor" that is present in all electronics with active technologies such as noise cancelling. However, so that we can take a closer look to see exactly what is happening, please contact our support team here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    The noise cancelation is wonderful

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music deep bass nice i like that very much love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose Gen. #2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Bose product because that’s all I ever buy when I come to music and the best sound quality, and clarity. I’m a little disappointed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Lazar,

      I'm sorry that you're a little disappointed with these earbuds. Please reach out to our customer support so that we can help to improve your experience - https://bose.life/2WZOG8Z.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling earbuds out there. Amazing sound.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Unhappy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this one. The sound is low, it’s getting hard to get connected it. My old one is much better than this one.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Thank you for your post. Sorry to hear that you are having low sound and connection issues. We suggest that you try the simple steps here to address the issue. https://bose.life/46exrp5. If you require further assistance, please reach out to us here. https://bose.life/3BgUIIU. We would love to help.
      - Marvin bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good wireless headphones, comfortable on the ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose QCII

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is among the best. Work great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Good Sound and best Noise Cancelling earbuds..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best headphones than the Apple Airpods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as intended, sound is amazingly clear i luv it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will recommend to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music to your Ears

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bad b boys are the bomb!!! They sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality sounds. The best wireless connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best purchase ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! So comfortable. Im really glad i got them!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds have great sound but they do not stay in the ears securely. They also disconnet without reason.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your thoughts on our earbuds. We're pleased to hear that you enjoyed the sound quality. We recognize the importance of achieving a secure and comfortable fit, which is why we offer alternative sizing kits for ear tips. If you require further assistance or would like more information about our alternate sizing kits, please don't hesitate to contact us. We're here to help.

      Eric V. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Not apple friendly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I wanted they aren’t apple friendly I like to use one headphone at a time these aren’t what I like

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      The QuietComfort Earbuds II can be used together or separately, you can enable this feature to use a single earbud within the Bose Music app, you can find further information here - https://bit.ly/3vxJJeI The QuietComfort Earbuds II are also compatible with Bose iOS and Android devices. If you have any additional queries you can reach out to us via  https://bit.ly/3UNtwsQ

      Tegan - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Surprisingly meh

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right ear blew out, left ear doesn't like working without right ear so its tricky but still useable

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad IOS connection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good for iOS phone. Would not stay connected to my iPhone

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, we are sorry to hear that these are not staying connected. These use Bluetooth 5.3 with a connection range of upto 30 Feet (9 Metres). You can follow the steps here
      https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001c0yyAAA&language=en_US to get the best connection from the earbuds.
      Thanks
      Matt - Bose Customer Service bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, one of the better pairs I’ve owned.

    I would recommend this to a friend