Customer Ratings & Reviews
- Model:
- 870730-0030
- SKU:
- 6535031
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Surprisingly meh
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right ear blew out, left ear doesn't like working without right ear so its tricky but still useable
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are experiencing issues with your QuietComfort Earbuds II right bud.
Please try to resync and reset the earbuds, following these steps: https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001c0obAAA&language=en_US
If that doesn't help, please contact our support team directly: https://global.bose.com/en_us/index.html
Best regards,
-Lau (Bose Customer Support)
- Cons mentioned:Connectivity
Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this one. The sound is low, it’s getting hard to get connected it. My old one is much better than this one.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for your post. Sorry to hear that you are having low sound and connection issues. We suggest that you try the simple steps here to address the issue. https://bose.life/46exrp5. If you require further assistance, please reach out to us here. https://bose.life/3BgUIIU. We would love to help.
- Marvin
- Cons mentioned:Connectivity
Bad IOS connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good for iOS phone. Would not stay connected to my iPhone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, we are sorry to hear that these are not staying connected. These use Bluetooth 5.3 with a connection range of upto 30 Feet (9 Metres). You can follow the steps here
https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001c0yyAAA&language=en_US to get the best connection from the earbuds.
Thanks
Matt - Bose Customer Service
- Pros mentioned:Bass
The noise cancelation is wonderful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The music deep bass nice i like that very much love it
I would recommend this to a friend - Pros mentioned:Sound quality
Bose Gen. #2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase the Bose product because that’s all I ever buy when I come to music and the best sound quality, and clarity. I’m a little disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Lazar,
I'm sorry that you're a little disappointed with these earbuds. Please reach out to our customer support so that we can help to improve your experience - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Bose Customer Support
- Pros mentioned:Sound quality
Bose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancelling earbuds out there. Amazing sound.
I would recommend this to a friend - Pros mentioned:Comfort
Bose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good wireless headphones, comfortable on the ear
I would recommend this to a friend - Pros mentioned:Sound quality
Bose QCII
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is among the best. Work great.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best headphones than the Apple Airpods.
I would recommend this to a friend - Pros mentioned:Sound quality
Best Noise Cancelling earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall Good Sound and best Noise Cancelling earbuds..
I would recommend this to a friend - Pros mentioned:Sound quality
great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as intended, sound is amazingly clear i luv it
I would recommend this to a friend - Pros mentioned:Sound quality
Head phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product will recommend to friends and family
I would recommend this to a friend - Pros mentioned:Sound quality
Music to your Ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bad b boys are the bomb!!! They sound great!
I would recommend this to a friend - Pros mentioned:Sound quality
Highly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality sounds. The best wireless connectivity
I would recommend this to a friend - Pros mentioned:Comfort
Best purchase ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! So comfortable. Im really glad i got them!
I would recommend this to a friend - Pros mentioned:Sound quality
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound, one of the better pairs I’ve owned.
I would recommend this to a friend - Cons mentioned:Connectivity
best buy or bose says nothing they can do
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd time i went to use them. bluetooth keeps cutting out.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Brandon,
I am sorry to hear about your connectivity issue with your QuietComfort Earbuds II.
I would suggest you to reset them if the issue is still occurring: https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001c0obAAA&language=en_US
If you need further help, please contact our support team: https://global.bose.com/en_us/index.html
Best regards,
-Lau (Bose Customer Support)
Ok, need to work out bugs. AirPod pros are better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 pairs defective, had to called Bose to trouble shoot it, in the end I had to switch it out. Bose sent me a new pair, which is working but the noise canceling is so so.
No, I would not recommend this to a friendOne of the worst.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a Bose fan and have had multiple Bose headphones. These are by far one of the worst ones I have every had. They are very low in sound. People are not able to hear me when I am talking to them. Also, one of the earbuds went out. I still have my old Bose headphones and they are louder and sound much clearer then the new Bose headphones.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are not happy with your QuietComfort Earbuds II.
it is important to wear and adjust your earbuds correctly in order to get the best experience in terms of comfort and sound. You will find all the steps here explaining how to correctly wear them: https://www.bose.co.uk/en_gb/support/articles/HC2656/productCodes/qc_earbuds_ii/article.html
If you have any other questions, please feel free to contact our team: https://global.bose.com/en_us/index.html
Best regards,
Lau - Bose Customer Support
- Cons mentioned:Connectivity
Bluetooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont let you connect left ear without the right ear. My right ear was hurting, so tried to connect the left ear and disconnected.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for your review. Single earbud usage is here and you can now use the left or the right for music and phone if you don't want either in. Get the latest firmware update through the Bose Music app!
Liam - Bose Customer Support