Customer Ratings & Reviews
- Model:
- 870730-0030
- SKU:
- 6535031
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Bose earbuds and Best Buy are garbage.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 16 days the rubber on the earpiece tore off and cut the inside of my ear and the earbuds quit taking a charge. To top it off, Best Buy has a complete garbage 14 day return period. They clearly have no confidence in the products they sell. This is the worst return policy I've ever heard of avoid Bose earbuds and Best Buy!!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Wade,
This is not the experience we would expect. You have a 1 year warranty and a lifetime of support available through Bose with your purchase. Please do reach out to us via https://bit.ly/3UNtwsQ so we can go ahead and get this resolved.
Tegan - Bose Customer Support
- Pros mentioned:Sound quality
Good for noise cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, the noise cancellation function is very good.
I would recommend this to a friendBrand response from Bose Support
Posted .Hey Dayne, I'm pleased to hear you're loving the noise-cancellation abilities of the QC Earbuds II! How are you finding the sound and comfort so far? Be sure to reach out to us at https://bose.life/38Q1vZs if you have any queries and we'll be happy to assist!
Sam - Bose Customer Support
Never buying Bose earbuds again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve bought Bose products for years and have loved everything I’ve ever purchased until now. These are absolutely horrible earbuds. Left ear won’t hold a charge even after trying all the problem solving techniques from online searches. Unfortunately can’t return after two weeks. Don’t waste your $$ on these.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
It's very odd that the left earbud won't hold a charge, make sure that the stability band of the earbuds is correctly aligned. Try our guide here https://bose.life/3SUYxLF for other help with the battery or contact us https://bose.life/38DNELy for help under the warranty.
Nic - Bose Customer Support
QC2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bos says a update is coming to use the left earpiece only. Great news They have been great
I would recommend this to a friendNot what I expected out of Bose…
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went through three sets of these within a one year span. Each time the case would stop charging the ear buds. Went to another product and have been 100% satisfied in leaving these behind.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Daniel,
I am very sorry to hear that you have encountered repetitive issues with the QuietComfort Earbuds II charging case.
Please note that the charging case for these earbuds is also available as a single part.
If you have any questions, or need assistance, please don't hesitate to contact our team: https://global.bose.com/en_us/index.html
Best regards,
Lau - Bose Customer Support
Slow transaction leading to incorrect purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The representative at the register took over 30 min to locate the item that was not what I wanted. Then he tried to convince me that it was when it clearly wasn't. Another representative finally came to help me and got me the correct brand but the wrong model. I wanted the sports earbuds.
No, I would not recommend this to a friendStick with Apple Airpods
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap flimsy case. Just stopped working after only 1 year and 2 months....
No, I would not recommend this to a friendBetter options for less
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound amazing sure but some stuff that irritates me is the app is SUPER clunky. And the fact that i can only use the right earbud alone if i want the left it has to be both in. Then again with the already terrible batter life makes sense to not try and get the most if it. Ill stick with my airpods and xm4. Also cheaper…
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Chance,
Great to hear you were impressed by the sound quality of the buds, but sorry to learn you didn't feel the same way about our app. What you have noted is due to the way the buds communicate with your media device, but I am pleased to confirm we have an update coming soon which will allow you to choose which bud handles this, so you can pick which bud you wish to use in singular mode.
Jeff - Bose Customer Support
Allmost perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost perfect but they don't like to stay in my ears no matter what combination I use.
I would recommend this to a friendBrand response from Bose Support
Posted .Hey there,
It's surprising you're having trouble finding the right fit. Try the guide here https://bose.life/3h32iQk to get the best fit. You can also contact us (https://bose.life/38DNELy) for the alternative sized ear tips.
Nic - Bose Customer Service
Upset customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total disappointment, ear buds stop working properly less than a year after purchase and Best Buy refused to refund or exchange them
No, I would not recommend this to a friendHeadset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not comfortable? ?mm?mmmmmmmmmmmmmmmmmmmmmmmmmmmmmm?.
No, I would not recommend this to a friendSecond attempt, second failure
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair of Bose earbuds and just like the first pair I had, they stopped working (in this case the left one) just as the warranty was expiring.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear about your experience with the earbuds. It's frustrating when issues arise just as the warranty is ending. We understand how disappointing that must be, especially as this is your second pair. We recommend reaching out to our customer support team to assist you with the situation, even if you're just outside the warranty period. We're here to help, and you can reach out to our team via: https://bose.life/globalcontact
Kind Regards,
Eric V. - Bose Customer Support
Wack
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly these headphones were not the best.i was very disappointed
No, I would not recommend this to a friendN/a
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.in this product the left side of the ear automatically disconnects after 5 minutes we went to besbay and they told me that they couldn't do anything and that I should keep the product I will not buy anything from this store again
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thanks for leaving your feedback of the QC earbuds II! I'm sorry to hear you've experience disconnections of the left earbud. You may have a corrupted connection, so I'd suggest resetting the buds, then establish a new pairing. I'd also encourage you to check out this support article to attempt to remedy the problem. https://bose.life/3NWgZ5e.
If you continue to have issues with disconnections, I recommend reaching out to our support team at https://bose.life/3ET4mCs. We'd be happy to help further!
Jeff - Bose Customer Support
Bose
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not content with item would not announce name of caller
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Alonzo,
Please make sure voice prompts are enabled on your phone, and the earbuds (https://bose.life/3se3XI6). Reach out to us https://bose.life/3rykPZR as well if you need help.
Nic - Bose Customer Support
They are not as good as the sports were
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe these earbuds suck sd bad as they do
No, I would not recommend this to a friendWorst fit - NOT FOR ACTIVE USERS
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not stay in. I've used bose for years. Ive tried all combinations of size bands. Sadly this product is a miss. Quality and controls are fine but if they wont stay in during a workout they are a zero in my book.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for posting. We are glad that you are happy with the control and quality features of the earbuds. It is unfortunate that the tips provided in the box are not the exact fit for you. We do offer alternate sizes that you can try. You can get them here. https://bose.life/49OmZVZ. If you have further questions, please reach out to us here, https://bose.life/3BgUIIU. We will be happy to help.
Marvin - Bose Customer Support
unable to connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i was unable to use and returned them to the store
No, I would not recommend this to a friendNot happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is ok Does not have enough bass Too much money for earbuds
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, The QC earbuds II have an equalizer that can allow you to Boost your bass or set a custom EQ to your preferences. You can find more on this here: https://bose.life/40zq1ZE. Should you need further assistance, please contact our technical support team: https://bose.life/3ZftI5T.
Liam - Bose Customer support
Noise Canceling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my wife who works 3rd shift. She can sleep during the day without hearing rhe rest of us in the house
I would recommend this to a friend