Customer Ratings & Reviews
- Model:
- 870730-0030
- SKU:
- 6535031
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Don’t waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and feels great but has major connection issues to my iPhone 13. It currently says it’s connected but no sound. I’ve tried restarting everything. Re connecting the Bluetooth and nothing.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, if your earbuds are connected to your phone, but you are not receiving any audio. I recommend that you try troubleshooting steps from this support article on our website: https://bose.life/3ppkqrz. Should you need further assistance, please be sure to contact our technical support team, who will be able to help you.https://bose.life/44NbRal.
Liam - Bose Customer support
Horrible experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience, do not purchase Constantly needs to be rest, does not work when you need them to. Best Buy provides no support and will not allow a return. Poor customer service experience
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, the QC II earbuds are the next generation of wireless listening. Enjoy the best in sound and noise cancellation.
It is unusual to hear that you are not happy with your purchase. You can find guidance here https://bose.life/41K4PBf to ensure the best functionality for your buds.
Thanks
Matt - Bose Customer Service
Love
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always love ❤️ Bose But I only have this for a couple days now but I do love it hopefully it worked out
I would recommend this to a friendAbsolutely love them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and light. Sound is superb and very clear. Best noise cancellation ive ever experienced
I would recommend this to a friend- Pros mentioned:Comfort, Fit, Sound quality
Highly recommend Bose and Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing! Fit, comfort, sound quality, and noise cancellation are all excellent. I’ve had perfect call quality and have owned these for almost 2 months without issues. I have very small ears and found most earbuds to not only be very uncomfortable but, at times, would be flat out painful and fall out of my ears because they didn’t fit. I tried AirPod Pro 2nd Gen. (my least favorite for sound quality, noise cancellation and fit in my ears) I also tried Beats Fit which were better but still painful to wear for more then 30 minutes. Bose have been flawless - they’re still a little too big for my ears but don’t cause any pain and I can wear them for an hour or two before having any feelings of discomfort. The noise cancellation is unparalleled- one earbud in has great “transparency” still blocking noise but lets some through. When both are in, the noise cancellation is truly incredible. Best Buy experience was fantastic. I described the issues I had with Beats and AirPods and the manager let me try them in store to see what I thought before leaving and talked through other options. I would HIGHLY recommend going to Best Buy and specifically getting Bose earbuds.
I would recommend this to a friend Mr
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds stopped working properly after 3 months. I contacted Best Buy and the robot chap was absolutely useless. I had to go directly to Bose.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your QuietComfort Earbuds II stopped working after 3 months, Brad! I am happy, however, that Bose was able to assist you. Please contact BestBuy or us if you require any further assistance. Warm regards, Fiona M. - Bose Customer Support
Great product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and setup. I definitely recommend this product.
I would recommend this to a friendVery dissatisfied product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchases on April 8, 2023 It’s been four months and I already having problems with the earbud one doesn’t hold a charge and the other side has a lot of static
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Leonel. I recommend that you check that your earbuds' stability bands are firmly seated on the earbud, if the stability band is not flush to the earbud it can cause the earbud to sit incorrectly in the case, preventing it from charging. I also recommend that you try some of our troubleshooting suggestions from our support website: https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000000haroAAA&language=en_US.
Should you need further assistance, please reach out to our technical support team, who will be able to assist you further: bose.life/3rykPZR.
Liam - Bose Customer support
Product was as described
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were as described and worked great. I recommend them and the quality are great as well.
I would recommend this to a friendTotal Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Under no circumstances should you buy these ear buds. The right ear stopped taking a charge less than two months after I wasted $200+. Absolutely NOT worth the money!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, I am sorry to hear that your right earbud stopped working. We have a great guide that I am confident will get your earbuds working as they should be: https://bose.life/3WDMaFi
If you still need help with this, please reach out to our customer support team: https://bose.life/3nTDo5H
Liam - Bose Customer Support
Beware
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worest they broke before months dont buy no good
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear that your device broke so quickly. That’s definitely frustrating, and we understand your disappointment. If it’s within the warranty period, we recommend reaching out to support for possible solutions. We appreciate your feedback and hope we can help improve your experience.
Kind Regards,
Eric V. - Bose Customer Support
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are costly, but definitely well worth every penny. The sound proof is awesome.
I would recommend this to a friendGreat overall product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just waiting for the firmware update to come out to allow both to work on their own.
I would recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these headphones, My beat pro bud were way better with noise cancelling and sound. Also they were $180 cheaper. Very disappointed in the bose.
No, I would not recommend this to a friendBose earbuds are not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbud is defective; it doesn't work, and others can't hear you when you talk on the phone.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to see that others can't hear you when you call them, Israel! Make sure the mic holes on your QuietComfort Earbuds II are not blocked. Failing that, please contact us for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Be careful!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were either poorly made or defective when they arrived. When on silent mode, if someone closed a door, there was a thunderous/deafening “boom” that would hurt my ears.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
This is not expected behavior from the earbuds, and we'd be happy to look into this with you. Please contact us https://bose.life/38DNELy for help with this.
Nic - Bose Customer Support
Bose ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The call sound was the worse and I love Bose products. It was the worse Bose product I’ve ever purchased.
No, I would not recommend this to a friendMust buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. I recommend you buy it! Stop thinking about it and buy it!!
I would recommend this to a friendchanone1
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This earbud is suck not well working well at all I will not recommended to anyone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for your post. I'm sorry to hear that you are having difficulty with your earbuds. To diagnose and troubleshoot the issue, please get in touch with us at https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Bose Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my best product choice. This product performed better than expected.
I would recommend this to a friend