Customer Ratings & Reviews
- Model:
- 870730-0030
- SKU:
- 6535031
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Bose ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working after 4 weeks, horrible sound quality after a few hours of use
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We're sorry that your earbuds do not appear to be working, we'd love to get this resolved for you. You have a 1 year warranty and a lifetime of support available with your product, reach out via https://bit.ly/3UNtwsQ so we can get you enjoying your headphones once more.
Tegan - Bose Customer Support
Bose - QuietComfort Earbuds II True Wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not to laugh and not fix to my ear but cant change without charge
No, I would not recommend this to a friendSHORT USAGE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE CHARGE ONLY LAST 2 HOURS, AFTER CHARGING ALL NIGHT
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your QuietComfort Earbuds II aren't charging fully, James! If doing a reset doesn't help, please contact our support team for assistance. Regards, Fiona M. - Bose Customer Support
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete waste of money. All the comments about the connectivity issues are spot on.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Please follow our steps here https://bose.life/459LRF9 for help with connectivity, or contact us https://bose.life/contact and we can help you with it as well.
Nic - Bose Customer Support
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound very horrible Poor quality. Did not work with my phone very well so I will not recommend it to somebody else.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Stephen,
I'm surprised you're having poor sound quality, try the steps here https://bose.life/3HZo0hS or contact us https://bose.life/38DNELy if you need further support.
Nic - Bose Customer Support
No good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dislike cause 400 dollars of bose bluetooth earpieces dont work trade them twice and still nothing
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Roger.
I am sorry to hear that you are having difficulty with your earbuds. It is strange that you have replaced it twice and still experiencing the same. We need more information about the issue you are facing so we can troubleshoot it properly. Please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
- Marvin
Buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t allow u to turn up without hanging up and did not have good reception for caller
No, I would not recommend this to a friendGood but bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to swap for new they sound static need to replace will go to bestbuy to replace for new ones
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi David.
I am sorry to hear that you are experiencing static noise from the earbuds. Here are some steps that could help with the issue you are facing, https://bose.life/3J5ovbq. If you require assistance in the future, just reach out to us here, https://bose.life/3BgUIIU. We would love to help.
- Marvin
Consistently won't pair amd stop pairing.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible pairing issues. Works when it wants to work.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Will,
I am sorry to hear about your connectivity issues with the QuietComfort Earbuds II.
Please try to following troubleshooting steps to see if your issue can be resolved: https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001bugaAAA&language=en_US
If you need further help, please contact us directly: https://bose.life/contact Best regards, Lau - Customer Support
Sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound Quality is terrible when making phone calls.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Lucky and thank you for your review.
We are sorry to hear that the call quality hasn't quite met your expectations, if you are still experiencing this when making phone calls please make sure microphones aren't being covered by the stability bands, you can see the guide on how to check this here .
https://bose.life/3vqb1nb
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Not made for phone calls
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the gym but horrible for making calls lots of complaints fromf
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thanks for your feedback, we're sorry to hear that you're having some concerns with taking calls from your earbuds. We'd love to get further information, please reach out to us via https://bit.ly/3UNtwsQ so we can get this resolved for you.
Tegan - Bose Customer Support
No good!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason the noise canceling never work on my ears. I guess i have big ears
No, I would not recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Charging, Connectivity
Really decent earbuds!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using bose earbuds for the better part of the last 3 years. They're really really nice earbuds, the noise cancelling is fantastic (great on airplanes). The only issue I've ever had with Bose earbuds is that sometimes the connectivity bugs out and you need to repair it, the case will also sometimes not charge one or both earbuds if it gets jostled the wrong way. But these issues are rare, and are very minor issues that do not affect the product as a whole.
I would recommend this to a friend Bose wireless earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right Buds kept slipping out of my ear and the left Bud had no sound
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I'd recommend trying the different sized ear tips and stability bands for the earbud, a small and larger set will be included in the box with the earbuds: https://bit.ly/3R07XWM. If you need an alternate size, we do sell a kit on our website that can be viewed here: https://bit.ly/3QGcKLB.
Should you need further assistance, feel free to contact our technical support team, who will be more than happy to help: bose.life/3rykPZR. Liam - Bose Customer support.
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned them because left bud was defective and would not work.
No, I would not recommend this to a friendSo upset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for 30 days and static and one so upsetting. Only have 14 days to return
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jamie, if you are experiencing any issues with your QC earbuds II, our technical support teams will be more than happy to assist you. You can find their contact information here: bose.life/3rykPZR. Liam - Bose Customer support
Top tier but not as good as AirPods Pro 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as I expected for the noise cancellation, but definitely top tier. I chose AirPods Pro 2 instead.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Bruce, I'm pleased you're a fan of the sound of your new QC Earbuds II! To ensure maximum noise-cancellation performance, try all included ear tips and bands for the perfect fit, and follow our guidance at https://bose.life/3Ezx3Ga. Please reach out to us at https://bose.life/38Q1vZs if needed and we'll be happy to assist you further!
Thanks, Sam - Bose Customer Support
Overrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t understand but these things cost too much for them not to stay charged
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
Try the guide here https://bose.life/3Y6XpH5 for help with the battery, and please contact us https://bose.life/3rykPZR if you need further help.
Nic - Bose Customer Support
Bose airbuds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like these way to small quality of sound not good
No, I would not recommend this to a friendBose earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good but hearing other people talk through the Bose sounds weird and uncomfortable for the ears.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Vale,
I'm surprised that you're having audio trouble with phone calls. I'd recommend trying them with another phone to see if it happens still. You can of course contact us for support (https://bose.life/38DNELy) as need.
Nic - Bose Customer Support