Customer Ratings & Reviews

Very complicated to connect to my iphone and bluetooth

Absolute crap. Stopped working a month in. Other people I know had the same problem.

These earbuds have horrible compatibility with iPhone, I’d recommend staying away from them. Mine drop phone calls and then disconnect from my phone. Afterwards I need to play around with them like they’re some $5 earbuds and try to figure out how to connect them to my phone again. Quite ridiculous for such an expensive set of earbuds.

Purchased them as a Christmas gift and they did not work I said had to return them

I REALLY wanted to love these earbuds. The noise cancellation is amazing and that's the main reason I bought them. HOWEVER, holy crap is the connectivity BAD!! If you connect them to one device and never connect them to anything else, I guess that's fine. But, EVERY TIME I try to connect them to a new device, I have to remove them from the other devices completely, reboot the new device, set up a new connection in order for them to be okay. Once I transferred them back from my laptop to my iPhone, I could hear music and videos, but if i tried to take a call, the other person could hear me but I couldn't hear them. I always had to switch my phone to speaker. This is a HUGE functionality problem for me. I have sony XM5 over earphones and they do not have this issue. The other complaint I have is that the volume just really doesn't go very high. At the highest volume, they're okay, but it's pretty limited. So, now I'm looking for the box they came in to see if I can return them and try the new Sony WF1000XM5 earbuds. I would keep the Bose if it weren't for the connection issues, but that's just too big of a headache for me and I haven't figured out how to resolve it.

Poor audio. Bad mic. Sounds muffled.Disappointing overall.

No app to adjust sound to your own preferable sounds

Not worth the price. Horrible product not recommended

This product is not good with apple phone I wish I would of bought something else

Irritated my ears I definitely do not recommend these to anyone

If use left size a long is not working ,not good ear bose

My bose 700 are 3x better then these and noise cancellation.

Over the course of the last few month I’ve had these Bose, Beats, AirPods, amd Sony. They all have their pros ans cons. My issue with these Bose earbuds. Is for the price tag you should be able to enjoy your music as well as your phone calls. Unfortunately these fall extremely short in the phone call department. They synce quickly when it comes to compatibility with an Iphone. But every time Im on a call the receiver can hear ALL of the background noise which is extremely unfortunate. I’m a huge Bose fan and when it comes to in home theater. All of our tvs are setup with Bose soundbars ans subwoofers. But unfortunately when it comes to headphones theyre still behind other brands. I will say if you’re only going to use them for music. You will be happy and wont have much to complain about. Music sounds good and isnt 100% noise cancellation but does a decent job for an in ear unit. The battery holds a decent charge and earbuds wont fall out of your ears easily. But if you plan on using them for music and calls. These probably aren’t going to be worth the money.

Very poor didn't like it, going to return it soon.

Excellent noise cancellation. There are 10 levels of noise cancellation, and you can define two custom presets to easily toggle between your favorite levels. This is in addition to two built-in levels, which are "quiet" (the max setting) and "aware" (the min setting). With cancellation at max, and some light music playing, the world completely drowns away. This exceeds the noise cancellation ability of my older, wired, Bose noise cancellation earbuds, which is impressive since these are wireless. The "aware" mode can be configured so that it auto adjusts the cancellation level based on ambient noise. I use this while push mowing my yard. When the mower is off, the cancellation is off, and I can hear my surroundings, but as soon as I start the mower, the cancellation automatically kicks in and drowns out most of the mower engine noise. The battery life is amazing. In my experience it is better than published, even with noise cancellation at max. I use these several hours everyday at work, and I only have to charge the case once per week. The capactive touch controls are very nice. They work flawlessly, and I love that you don't have to press the bud into your ear, causing discomfort, as you would for physical buttons. I use the swipe up/down for volume control all the time, as well as the double tap for cycling through the noise cancellation levels. My only complaint is that my ears get a little sore after wearing them for 2-3 hours, and I have to take a break from them for an hour. But that may be that I am not using the right sized tips yet (still figuring them out), but overall the discomfort is slight, and only occurs after several hours of continuous use.

Literally junk. Sound is amazing if the sound ever works. Had the first gen quiet comfort and those were a nightmare too. Couldn’t listen to music with case closed. Now that I’ve upgraded I’ve been excited to use these for work as they should just work and ofcourse, won’t connect. When it connects it doesn’t play audio. When I get it to play audio it only works for a few minutes then will just randomly say “charging” when not even plugged in and will disconnect. I’ve had nothing but problems after $600+ and 2 pairs later. Sick and tired of paying the Bose premium and getting junk headphones that can’t even function correctly. Will more than likely return today and Stick to simply crappy sounding but working Apple headphones.

No way to see the battery life from the case, can only use the right ear bud by itself, compatibility issues on iPhone you don’t get on beats or AirPods, not worth the money if used with iPhone

Bose Quietcomfort Earbuds II What can I say other than "I'm excited!" I haven't owned many earbuds, but in terms of build, form factor and sound quality, these are hands down a solid investment. Let me elaborate. Upon opening the case in a noisy room, I inserted the right earbud and was welcomed with an intro tune and a voice telling me that it was at 100%. I quickly inserted the left with the same effect. Very shortly after that the room went almost silent. I wasn't expecting that profound of a quieting effect and had to snap my fingers around my head to bring the point home that these things were in control of the sound directly around me. As a matter of fact, they seemed to be adapting (I'm not sure if they actually do that, as of this writing). Without knowing anything about the controls, as there wasn't any helpful written material other than the "Important Safety Instructions" that are written in every language known to man, I paired them to my Samsung S 22 Ultra, which went as smoothly as I could have hoped for. The packaging says that they're made for iPhone, iPad, iPod and "works with" Android, but I'm thinking they work well with Android! With that taken care of I turned on Spotify to listen to some music while I fiddled with the controls. They're very intuitive and responsive and seem to work on either side. Later, I noticed the QR code to find that there is indeed a lot of helpful material online as well as the Bose software, which allows you to get into specific settings, if you like getting into finer details. The sound quality is amazing to say the least. There are sounds and lyrics that I hadn't noticed in even the most favorite of my lists. A lot of times I use earbuds when I mow the lawn and they just seem to muffle the lyrics, but not with these! Crisp and clear! I must imagine that the sound range is quite good. Deep bass that doesn't muffle the higher end, which is exactly what I need as I'm beginning to lose hearing in that range where words and lyrics just don't come through for me. Not being satisfied with listening to music, I called up my son to test the voice quality. I could hear him far better than I could with just the phone to my ear and he even asked me where I was because I sounded different to him. He clarified that it was a clearer sound to him, so I can only guess that there is some kind of filtering going on there also. There's apparently a lot to these powerful little gems. They do also come with multiple sizes of ear-cups and the standard USB C connector minus the power adapter if that's helpful to anyone. Bottom line for me is that these have a great deal of fidelity with ease of use. If I had to do it over again, I would, but I'd just make sure they're charged and then go straight to the QR code to get started. That will save most people some grief with figuring things out.

I personally did not like them because I has issues getting then to connect at once. Also the buds didn’t fit properly.

For me, these buds have great sound quality with easy EQ customizations to make them sound how you want. The ANC is unbelievably good. It was able to block out a motorcycle engine from about 4 feet away! The ambient mode is also really good, it's the most balanced I've used and can comfortably listen to the outside world with whatever I'm currently listening to. Touch controls are pretty simple, and they're the only pair of Bluetooth buds I use with touch controls. The gripes I have are no wireless charging, slightly cheap feeling case(especially for the price), and the worst being Bluetooth glitches. Typically, it only lasts for a second, and can be fixed by just putting them in their case and taking them out. Aside from that, Great earbuds overall though, I'd recommend them