Customer Ratings & Reviews
- Model:
- 870730-0030
- |
- SKU:
- 6535031
Customer reviews
Rating 4.3 out of 5 stars with 4190 reviews
(4,190 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Rated 1 out of 5 stars
Not worth the $$$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all worth 300 bucks. I have 100 earbuds that are way better than the bose quite comfort 2's. Dont believe all the hype you read or see on YouTube.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, I'm sorry to hear you're not satisfied with the QC Earbuds II. The QC Earbuds II are the next generation of wireless listening, with CustomTune technology shaping the sound to fit your ear. Have you had the chance to experience the true power of noise cancellation? The two modes, quiet and aware will use ActiveSense technology to adapt to louder noises, or to allow you to engage in conversation around you.
We'd love to help you get the most from your earbuds, so please do reach out at https://bose.life/38Q1vZs and we'll be happy to help!
Sam - Bose Customer Support
- Pros mentioned:Battery life, Comfort, Fit
Rated 5 out of 5 stars
Bose
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation and battery life. Very comfortable and stayed in ear during workout.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 4 out of 5 stars
Bose is slightly declining
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are Very Good Ear buds but..... for $250, they aren't worth it compared to the Competition! Airpods Pro 2 are better and are 50 bucks cheaper. More Bass and better sound quality with better noise Cancelation while costing $50 cheaper. These aren't better than the Sony WF-1000XM4 which are better in Everything except these have more volume and bass than the Sony WF-1000XM4. So thats a win for Bose. Bose just needs to Make a $400 Wireless Earbud Category because its best to pay extra for top ranked Sound Quality that you get with Bang & Olufsen EQ or Bang & Olufsen EX or Bowers & Wilkins Pi7 or Momentums. But yes these are a good selection if you don't want to spend more than $249+tax= $256. Even though Airpods Pro 2 are better Purchase $199+tax= $204 . Sony & Apple are cheaper with better noise Cancelation. Better sound quality kings are Bang and Olufsen or Bowers & Wilkins
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Eclipse Gray
No, I would not recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Destroys AirPod Pros II
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These sound way better than the AirPods and they dont fall off your ears. The noise cancelling is also on another level than the AirPods. Lastly, the battery life is better and the charging case has way more battery. The only negative is that it doesn’t have the ease of use of AirPlay. I have not tried the Sony’s, but I highly recommend these.
I would recommend this to a friend - Pros mentioned:Bass, Fit, Sound quality
Rated 5 out of 5 stars
SUPERIOR SOUND QUALITY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds have such a high quality sound. The bass is strong but doesn't overpower the other sound elements. Noise cancellation? Mind-blowing when I can hear how it literally cancels the background noise. Just overall wonderful sound quality. The buds are comfy and stay in.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend Rated 2 out of 5 stars
Bluetooth problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whole thing is good but the Bluetooth keeps cutting in and out so the AirPods Pro 2 won my vote
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for your review. I am sorry to hear your Bluetooth keeps disconnecting. Sometimes nearby wireless devices (like routers) can cause interference. If you continue to experience intermittent connectivity, please reach out to our customer support team: https://bose.life/3nTDo5H
Liam - Bose Customer Support
- Pros mentioned:Bass, Comfort, Sound quality
Rated 2 out of 5 stars
not the Bose quality you expect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pros: 1. Great ANC 2. Great basses (probably won’t be for audiophiles) 3. Wingtip gives great ear stability yet still very comfort 4. Has EQ settings in app 5. Has touch control for volume (works most of the times) cons: 1. Release half baked, fixed by various firmware updates. Some improve stuff some don’t. 2. Latest firmware 1.3.26 injected many new bugs (suddenly dropping connections , audio stability). So make sure you buy old pair with firmware 1.1.x. there is no way to downgrade so do NOT upgrade . 3. Case if very delicate. do not drop it as it will break very easily. does not have charge gauge . one led with 2 colors: green and yellow. Yellow is anything below 90% . Bose music app is missing case battery meter 4. If seal is too tight : while commuting via bus you will hear clap sound every time the bus jumps, air pressure changes. The ANC can’t handle fast pressure changes like other brands. 5. When calling, talk loud as the microphone is very weak especially in a noisy environment. Mic will pick the wind easily, so stay away from winds/car air-condition 6. Bose music app fails to find earbuds in many cases. 7. Buy these earbuds only for airplanes. 8. For best results on Android: uninstall the Bose music app once you configured what you need. The app is causing tons of issues.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Won't stay in ears!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not stay securely in my ears. I remember when Bose used to use sturdier plastic or rubber with their ear-tips for a more secure fit but lately all these newer Bose in-ear headphones have not worked for me at all. Very disappointed.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there - hope you're enjoying the sound of your new QC Earbuds II! We recommend trying all included sizes of ear tips and following our fit guide at https://bose.life/3KVxtrs. Please reach out to us at https://bose.life/38Q1vZs if needed and we'll be happy to assist further! Sam - Bose Customer Support
- Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Excellent product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. They are super loud, noise canceling and fit real nice and comfortable in your ear. Well worth the money. Excellent product but i wouldnt expect anything less from bose.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend Rated 1 out of 5 stars
BADDD COSTUMER SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store sucks they made go back to get the i color i wanted not the one they did,i asked if there was any othere colors insted of the white whe i had clearly seen them on the shell the lady said nop thats the only one i had to got back show them n go back to the register again
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Rafael,
We're sorry to hear about your local sales experience. We recommend forwarding your complaint to the store directly so you can get assistance with this.
Tegan - Bose Customer Support
- Pros mentioned:Bass, Sound quality
Rated 4 out of 5 stars
You’ll love them but….
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want sound, then these are amazing. The clarity and adjustments on bass and treble are nice. I wish the app a little more customizable. Now the complaints after using these for a month are the call quality! Everyone has said it sounds like I’m really far away or they can hear ALL of my background noise. I wish there was an update to fix this problem. I use my AirPods for calls and BOSE for music. Ridiculous yes absolutely.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend Rated 1 out of 5 stars
No bueno
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sad day when Bose earbuds are traded twice and still same issue of siren and wind like sound could be heard by whomever you aare on phone with. I would at least expect these yo match the quality of the Sony 1000xm4 earbuds.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We're very sorry to hear you've had issues with an unexpected noise from your earbuds. It sounds like you've been experiencing feedback which generally only happens if the microphones on the outer bud come in contact with the inner speakers. This can only happen if the silicone tips are not installed correctly. Please check and insure they have been fitted as per our recommendations. This page has a guide on obtaining the best fit/connection: https://bose.life/3OshVgA.
Jeff - Bose Customer Support
- Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are much better than apple earbuds, they are noise canceling,fit well in ear, i just live them!! They charge suoer fast and last a long time!!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 4 out of 5 stars
Great quality sound not the best integration
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great definitely the best quality but I still don't understand the way they hold to you ears I do a lot of work in my garden while listening music and struggle a lot because the fall, also I have a Motorola Razr AND sometimes it connects some don't and I hate that !!! Probably works better with Apple
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Triple Black
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Bose best fit!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These sound great and fit great... they fit so well they actually cause a vacuum in your ears... I'm a figure skater, and they stayed in my ears even during a spin... wish other companies could make their ear pods fit so well!
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these and don't recommend. Phone calls on these buds are horrible. People always complain about noise in the background. Never again will I buy a product like these.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Tammy, thank you for your review. It is surprising that you do not phone calls on the earbuds and that people can hear background noise as well as the new ear bands and tips for the earbuds. It is likely that the audio and phone call quality is being reduced because of the difficulty you are having finding the best ear tips and bands for a perfect fit. I completely understand that brand new features can be difficult to adjust to sometimes but we have a great guide here that I am certain will help you find the perfect fit: https://bose.life/3C2JLv7
I would also encourage you to reach out our customer support team who definitely would be able to make it easier for you when setting up the product and tweaking it to you: https://bose.life/3nTDo5H
Liam - Bose Customer Support
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 4 out of 5 stars
Amazing quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, the only reason i don’t give it 5 stars is because the connection is a little bumpy if you have to switch from mac to iphone to ipad, i was used to having beats that changed more smoothly (because i have all apple products and apple owns beats). But other than that it is an amazing product i love bose quality
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 4 out of 5 stars
Meh. Not that bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had two pairs. The first used to disconnect all of a sudden for no reason. Not able to connect again. My second set this issue is not so prevalent so over all the quiet mode works really well.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 3 out of 5 stars
Buyer beware. Great sound. Terrible Bluetooth.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Terrible Bluetooth connectivity.. Bought a refurbed pair. Had issues with 3 different pairs connecting to both Bose Sound and 700 and my Apple devices. Intermittent static on both Soundbar connected via phone and on iPhone. Bose couldn’t fix the issue. Bose offered a replacement pair of Bose Ultra Earbuds (a big upgrade), but if I took the exchange, Bose has a “no returns policy” on the upgrade. Buyer beware. Proceed with caution and don’t take the bait for a free upgrade (unless you want to be stuck with a possible defective pair with the only option to have defective pairs replaced by Bose).
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback with us. We're pleased to hear that you've been enjoying the excellent sound quality of our refurbished earbuds. However, we apologize for the inconvenience you've experienced with the Bluetooth connectivity issues. We understand the frustration this can cause, especially when multiple attempts to resolve the issue have been unsuccessful.
Regarding the offer for a replacement pair of Bose Ultra Earbuds, we appreciate your consideration. While it's intended as an upgrade option, we understand your concerns about the “no return policy” on the upgrade. We strive to provide the best possible customer experience, and we're here to assist you with any further questions or concerns you may have.
Please feel free to reach out to our team if you have any additional questions or if there's anything else we can assist you with.
Kind Regards,
Eric V. - Bose Customer Support
- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Bose quietcomfor ii
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and stabled but the only flaw is the built of the case can be better and have wireless charging and the everything it says about this very good and quick charging and comfortable use for anything you like to do and last for 6.5hrs. I recommend getting this.
This review is from Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Eclipse Gray
I would recommend this to a friend














