Customer Ratings & Reviews
- Model:
- 870730-0030
- SKU:
- 6535031
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Sound quality
Overall Amazing besides I've had 3 pairs...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound quality I've gotten from any earbud. Best bass range in an earbud also. The tap and volume features work great. Not 5 starts because I've had 3 pairs and after a few months, the audio in the left earbud fades making it slightly quieter than the right.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
I use these for just one thing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for the noise cancelling feature only. I does exactly what I had hoped. The in ear fit is soft and malleable, far more comfortable than foam earpeices. The little shroud that surrounds the device keeps position secure and is not noticeable when in place. I cannot speak to the features I do not use, but I tried Sony's latest style and the cancelling feature was insufficient.
I would recommend this to a friend Snoring wife!!! 5++++ ANC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was contemplating getting the ultras since they had just come out but after the deep discount Best Buy offered, it was a no-brainer to pick up the IIs. Ok, so I have the AirPods Pro 2nd gen. I bought the Bose for the ANC to cancel out my wife's snoring! I am a light sleeper and with the AirPods Pro I was still able to hear her muffled snoring, but it went from a full-grown grizzly bear to a baby bear!! But, with these Bose, it immediately turned into no bear at all. It was kind of scary to hear no sounds except for the rain sounds I play to help me fall asleep at nigh. Since I am the protector of the house I worry that these Bose ANC may be too good, so I had to put them into quiet mode at night and listen to my baby bear's wife snoring! If you are looking for, I think the best ANC currently out there, go with these Bose II, especially at this deep discount!
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Volume
Good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish they were a bit louder, and I wish they fit my ears a bit better like the soundsport earphones, but a solid purchase nonetheless. Much better than Sony Xm4000
I would recommend this to a friend Didn’t fit in ears.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned them as I couldn’t keep them in my ears.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Trish! If the ear tips and band provided do not fit, we do have alternate ear tips sizes that you can order through our Customer Support team if you decided to give them another go! https://bose.life/3nTDo5H
Liam - Bose Customer Support
- Pros mentioned:Battery life, Sound quality
Great Earbuds!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these Earbuds! They cancel noise like nothing I've ever wore. They have a real nice range on Bluetooth and the battery last so long....I've never ran them all the way down. The sound is great like all Bose Products and I like the way you can toggle from aware to quiet without removing them!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Great sound but lower quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bose has kept its great sound quality, the only issue I have is that the connectivity issues they will disconnect and reconnecting is a hassle
No, I would not recommend this to a friend - Pros mentioned:Comfort, Sound quality
Finally Converted to Bluetooth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a pair of Bose wired noise canceling headphones that I lost on the train. I was not accustomed to Bluetooth, but now have the hang of it and think they are great. The sound quality is excellent and they are very comfortable.
I would recommend this to a friend Bad one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will be returning , one of them are defective. Not what im use to fro. Bose
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, sorry to hear you encountered an issue out of the box, but we can certainly help! What was the issue you were having? Please reach out to us directly at https://bose.life/38Q1vZs and help you service your product. Thanks, Sam - Bose Customer Support
Not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor battery backup. Plus it forces you to use both earbuds at same time
No, I would not recommend this to a friendBrand response from Bose Support
Posted .HI there,
The earbuds are expected to last up to 6 hours at normal listening volumes, with the case holding 3 full charges for the earbuds. If you're not getting the expected battery life, please reach out https://bose.life/38DNELy for support.
We're pleased to share that the ability for independent single-bud use will be enabled in a future firmware release.
Nic - Bose Customer Support
- Pros mentioned:Comfort, Sound quality
Best headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them!!! I had a hard time finding comfortable earbuds because my ear canals are small or something. I bought and returned so many, but when i found these my search for comfortable, well fitting and quality sounding earbuds was over. I'm super happy with my QC earbuds II.
I would recommend this to a friend - Pros mentioned:Comfort, Sound qualityCons mentioned:Connectivity
Not long hair friendly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I give these 1 star for one reason they cost over 200 dollars but Bose can’t add a freeze feature? I have decently long hair it passes my ears and anytime I workout and get slightly sweaty or my hair gets slightly wet all I hear is the stupid voice switching modes, “immersion, aware, quiet” and it repeats forever!!!! If Bose added a freeze feature where the earbuds can’t get messed up by sweat then these would be great. Not long hair friendly in the slightest I’d return these asap if I didn’t go over the 14 day return policy. If you have long hair do no buy these or if you sweat more than normal, other than that these earbuds are actually really good, noise cancellation audio,etc but the connecting is a little annoying having to have a whole app for it but it’s not that bad, just get a freeze feature bose please
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Sebastian, thanks for your review of the QuietComfort Earbuds II. I'm happy to hear you like some features of the earbuds, such as the audio and noise cancellation.
To use the touch controls, the user is required to tap, swipe or hold an earbud. Due to this, it could be that your current set of earbuds are overly sensitive, as long hair and sweat shouldn't actually cause the issues you've described. Please contact our customer support team, who will take a closer look with you: https://support.bose.com/s/get-help-landing-page?language=en_US.
Warm regards
Fiona M. - Bose Customer Support
Not for iPhone 13
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth Connection with IPhone 13 sucks! I would not recommend
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Bryson,
The headphones should work with any device that supports Bluetooth audio streaming. The iPhone 13 being no exception. As we've had no reports regarding this, it could be a problem with setup that may be causing you issues. I'd recommend reaching out to our support team to run through troubleshooting. https://bose.life/3ET4mCs.
Kind regards,
Jeff - Bose Customer Support
Distorted audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Distorted audio after a couple weeks of purchase. Disappointed
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Fabrice.
Thank you for posting. Sorry to hear that you are having distorted audio on your earbuds. Please refer to this link for the steps to address the issue. https://bose.life/3Fgr09u. If you have further questions, just reach out to us here. https://bose.life/3UXLDwp. We would love to help.
Marvin - Bose Customer Support
- Pros mentioned:Fit, Sound quality
Boar Ear buds review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are terrific. I downloaded the instruction booklet which is super helpful. I love being able to adjust the noise levels & blocking the outside sound. They fit well, & are not bulky feeling in my ears. The charging is easy too. So glad I got these.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were given as a gift and I have had nothing but positive feedback from the person who received. They say sound is great, particularly bass . They are extremely happy with them and would definitely recommend.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
They suck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate them. I was hoping to upgrade my first gen Bose QuietComfort (which I loved), but these just suck. There’s a crackling sound that comes and goes out of one side, it drops then picks up music. Half the time if you don’t take the other earbud out fast enough, it doesn’t connect and the only work around I’ve found is to pop them both back in the case. The sound quality is good and so is the noise cancelling, but they also fall out of my left ear, not matter how much I play around with the fit. I hate them and I’m pretty annoyed at Bose for releasing this garbage, bc it definitely isn’t up to their standards. I’m not about to turn around and buy another pair in the Ultra version either. And it seems like they released a slightly cheaper version before the ultra to try to get you to think “Oh these aren’t great, let me get the better ones for more money.” I’ll be shopping for another brand next time.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .It's awesome to hear you feel the sound quality and the noise-cancelling is good on these. It is unusual to hear about crackling noises from your product. You can find guidance here https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001brHCAAY&language=en_US to ensure great sound.
These earbuds have eartips and also stability bands to ensure amazing comfort.
There are steps here to get the perfect fit https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001brKkAAI&language=en_US
Thanks
Matt - Bose Customer Service
- Pros mentioned:Comfort, Sound quality
They’re just good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They’re really good, excellent sound quality, noise cancellation on point & comfortable.
I would recommend this to a friend Suck I won’t recommend it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good product not good nor good not good not good
No, I would not recommend this to a friendDad product and very expensive didn’t fill my expe
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thumbs down bad product didn’t fill my expectations
No, I would not recommend this to a friend