Customer Ratings & Reviews
- Model:
- 870730-0030
- SKU:
- 6535031
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Charging
trouble charging
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the sound quality is outstanding, the earbuds often do not connect properly in the charging cas, and sometime do not fully charge. It’s very inconsistent and very frustrating.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I am glad to hear that you are enjoying the sound quality of the QC earbuds II, if you are finding that the earbuds are not charging in the case. I do recommend that you check that the earbuds' stability bands are position correctly and are flush to the earbud. If they aren't attached correctly that can cause the earbud to sit incorrectly in the case, preventing it from charging. You can view more on securing the stability bands from our support page here: https://bose.life/3rD2Stu.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
- Pros mentioned:Battery life, Sound quality
Superior
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancellation by far. Sound quality, connectivity and battery life are all pluses over the Airpod Pro
I would recommend this to a friend - Cons mentioned:Connectivity
Buyer beware. Great sound quality. Bad Bluetooth.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Terrible Bluetooth connectivity.. Bought a refurbed pair. Had issues with 3 different pairs connecting to both Bose Sound and 700 and my Apple devices. Intermittent static on both Soundbar connected via phone and on iPhone. Bose couldn’t fix the issue. Bose offered a replacement pair of Bose Ultra Earbuds (a big upgrade), but if I took the exchange, Bose has a “no returns policy” on the upgrade. Buyer beware. Proceed with caution and don’t take the bait for a free upgrade (unless you want to be stuck with a possible defective pair with the only option to have defective pairs replaced by Bose).
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback with us. We're pleased to hear that you've been enjoying the excellent sound quality of our refurbished earbuds. However, we apologize for the inconvenience you've experienced with the Bluetooth connectivity issues. We understand the frustration this can cause, especially when multiple attempts to resolve the issue have been unsuccessful.
Regarding the offer for a replacement pair of Bose Ultra Earbuds, we appreciate your consideration. While it's intended as an upgrade option, we understand your concerns about the “no return policy” on the upgrade. We strive to provide the best possible customer experience, and we're here to assist you with any further questions or concerns you may have.
Please feel free to reach out to our team if you have any additional questions or if there's anything else we can assist you with.
Kind Regards,
Eric V. - Bose Customer Support
- Pros mentioned:Fit, Sound quality
Great item!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good fit, excellent quality sound. Noise completely removed. Excellent product!!!!!
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Bose earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They’re the best earbuds I have had they’re comfy & the charge lasts forever
I would recommend this to a friend - Pros mentioned:Comfort
Excellent ANC and Comfort
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ANC second to none. More comfortable for longer wear than the airpod pros
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Bose Quiet-Comfort Earbuds 11
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding comfort and sound. The finest ear phones I've ever purchased.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Bose QC Earbuds 11
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose QC Earbuds are awesome! The sound quality is very good and they stay in place in your ears.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and sound! They are made well and are comfortable to wear!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Bose's latest Innovation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The latest version of the Bose QuietComfort Earbuds II True Wireless Noise Cancelling headphones is Bose's latest achievement. The sound quality is on point and will not disappoint. I am and will always be a loyal customer because of the innovative, technological, and sound producing capacities their products have to carry their consumers off into a tranquil-like ecstasy environment or whatever he or she enjoys. The noise cancelling is far SUPERIOR than Apple's products. I was amazed at how crisp the sound is when using the noise cancelling option when I compared it to my over the ear headphones Bose QII 35. The battery lasted roughly around 6 hours for me and if you need a quick boost, charge for 15min and you will get more than enough time to get you through the workday. The best part is the size of the new case is compact enough to either fit into your pocket or rap-sack. Give it a try, you won't regret it. If you are not satisfied, BestBuy has always honoured the word with accepting returns if you are unsatisfied.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Buy it!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling works great!! Bass sounds amazing!
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Love the sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good ear buds, noise cancelling and fit is good. Best in class
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Bose Earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are very comfortable and the sound quality is great.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise cancelling is fantastic. Battery life is good tooo.
I would recommend this to a friend - Pros mentioned:Sound quality
Good Sound Quality, Poor Device Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these earbuds for around 8 months and they are nearing the point of being unusable. The touch commands have weird sensitivity where I’ve tried to tap-to-pause something ten times over and eventually have to find the connected device in order to pause the music. Yet when making minor adjustments while in my ear, the volume will drastically change and songs will skip/pause/start over with barely a touch. The bluetooth connection is also unstable, randomly disconnecting and reconnecting during a listening session. The case is bulky and cheap feeling; the lid giving to the slightest of touches causing the earbuds to scatter should you ever drop them. Occasionally, when switching between which device they are connected to, the usually good sound quality can become ‘canny’ and far away sounding. The earbuds also have a tendency to randomly stop playing audio while remaining connected to a device. The only way that I am ever able to remedy most of these problems is by making my devices forget the earbuds and re-establish their connection, which circles back to the back-and-forth disconnect/connect issue. *When* I can get them to consistently work for a period of time, I do typically enjoy my listening experience, hence giving these 2 stars instead if one. However, the knowledge that multiple times a day I’m going to need to spend 5-30 minutes just for them to function properly for a few hours at a time is enough that I prefer sitting in silence while I wait for a different pair of earbuds to be delivered to me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for reviewing the QuietComfort Earbuds II, Draven!
While I'm happy to hear you've been enjoying the listening experience per se, I am sorry to hear that multiple issues appear to be cropping up with your earbuds, with the touch controls becoming unreliable and the Bluetooth connection randomly breaking up. Such issues can sometimes be resolved by rebooting your mobile device if you haven't already tried this, or by testing the earbuds with a different device.
Some other issues you mentioned, such as the audio randomly stopping and starting, certainly seem unusual. I would recommend getting in touch with our support team, so we can take a close look at the issues you've mentioned and resolve the matter for you: https://support.bose.com/s/get-help-landing-page?language=en_US. We look forward to hearing from you!
Warm regards
Fiona M. - Bose Customer Support
- Pros mentioned:Comfort, Sound quality
Great quality and comfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is great also very comfortable.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Quiet Comfort Earbuds II
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfortable to wear inside the ear.
I would recommend this to a friend - Pros mentioned:Bass, Fit
Bass
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bass is incredible and stays put when walking and working.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose QC 2 Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, noise cancellation is really supreme and when the quiet mode is off you can still hear everything else around you really clearly. You can adjust all EQ levels with the Bose app. I would highly recommend this even though the price can be high, it is a quality product and very reliable.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Better than my Airpods Pro 2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The AP2 have really good ANC but the bose beat them & in comfort too
I would recommend this to a friend