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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $299.00

Customer reviews

Rating 4.3 out of 5 stars with 4175 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 4,175 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all my Bose headphones but these are far and away my favorite pair. Light weight, comfortable in the ears, noise canceling, and holds a charge for several hours. Great for working out, running, or just chilling watching a sporting event. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    I use this for work conference calls and personal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far have been my favorite wireless ear buds. Great noise cancelation, perfect audio and mic, long battery life. However, the most. Important factor - they are comfortable!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you're paying for this it should be flawless, there is to much connection problems and i find the equalizer on this should be way better . Sound quality is good glad to see they made it smaller I'll like to see them make one with over the ears hooks for people with small ears and a much better equalizer,to customize your music ,for me its just ok the soundcore is a much better bang for your buck.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It's great to see that you're enjoying the sound quality of the earbuds. Thank you for the feedback on the EQ settings, I'll make sure to pass the feedback on to be looked at. With the connection, I'd suggest looking here https://bose.life/3OKrIAP for steps to help with them. You can also reach out to us https://bose.life/contact for help, as we'd love to have you get the best from the earbuds.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Bose QC11 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for noise cancelling. Battery life is short with ANC on. Comfort is good too. However, the background noise that is picked up is worse than my Galaxy buds. Was hoping these would perform better in that category, especially from Bose. Going to try the new galaxy pro buds 2 then decide what ones I will be returning.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and excellent length of use. Easy to charge. Used them for 2 weeks now and happy with purchase. Comfortable for my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best I've had yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned quite a few noise canceling earphones but these are by far the best. In quiet mode the flight attendant had to wave her hand in front of my face to know anyone was talking. The feature that reduces volume when you take out one of the buds is great for keeping me out of trouble with my wife and the aware option makes hearing voices so much easier. Pricey but so far worth it. Sound quality is immersive on movies and music. Not to mention they are about 1/3 smaller than the previous models. The battery life is a bit shorter but I don't need them to last 24 hours continuously.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    best in the segment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so good. It has better noise cancellation than airpods pro, better bass and quite comfortable. airpods fall out of my ear, they don't.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great sound, top notch ANC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling and sound quality is really good. Battery almost seems infinite to my daily use at work. May present some conection issues sometimes, but not too big of a hassle in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 5 out of 5 stars

    Best Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. BOSE has great base sound. Noise cancellation better than I could imagine. Do not hear any of the blaring music in gym. Hold in ears well also.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Bose Quiet Comfort - Great Sound/Noise Cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: excellent sound overall and noise cancelling. This was an upgrade over my current Apple 1st gen AirPod Pro’s which didn’t provide sufficient noise cancelling on planes and other loud environments. The Bose fit snug enough to fit under my motorcycle helmet and cut the wind noise - pleased. The so-so: they don’t pair as quickly and trouble free as thy AirPods with my iPhone. At times, I have had to delete and pair again with phone which can be annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Awesome product by Bose.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love: I own several earbuds, and I can tell you that these are the best earbuds in the market when it comes to ANC. They are up there with my NC700 headphones. The sound reproduction is also very good. Needs work: One area where these earbuds do not excel is in call quality in noisy environments. It seems the mics pick up lots of surrounding noise. I hope Bose is aware of this issue and will put out a firmware update which addresses the problem. To me, this is the only really weakness in these earbuds. Other: Charging case does not offer wireless charging.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Saul,

      We love to see that you're enjoying the noise cancellation and sound of the earbuds, and that you find them the best for ANC.

      For the microphone call quality you're reporting, we have a guide on making sure you get the best pick up quality. Please try the steps here https://bose.life/3Syvcpf to see if that improves the call quality. We'd also love to have you reach out to us https://bose.life/38DNELy if you need further help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 5 out of 5 stars

    Great buds. Competes with the best out there.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding buds. Great bass and sound clarity. Noise cancelation is as good as my XM4s. Big improvement over the previous generation in terms of fit and connectivity reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great comfort with some trade offs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great and much more comfortable than my Airpod Pros. Device Switching and connection can be slightly problematic. I have had to fully reset them a couple times to get them to reconnect to my phone. Sound canceling is great but using them in a workshop which is my normal use can be a problem. Noises like sanders or grinders will make the sound canceling freak out and make some awful noises. Airpods are much more tolerant of noises like these.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    They will not stay connected to the iOS app.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise canceling but has too much low-volume white noise for me. These have ample bass and are suitable for my listening tastes. The newly sized case and buds are better than the last model. The main issue for me, and the reason I will be returning them, is that the buds do not stay connected to the Bose Connect app for iOS. That is a non-sequitur for me. Otherwise, I would have kept them over the new AirPods Pro (2nd gen) buds, but for this app problem.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi,

      We're glad that you find the noise cancellation excellent, and the listening experience from the earbuds. Should you hear white noise in a quiet environment with the noise cancelling on, and no other sources of audio. This would be the noise floor of the electronics, and is considered normal, and is not always heard when in use.

      The earbuds use the Bose Music app for EQ, and other settings, and not the Bose Connect app. Please ensure you have the correct app installed, and that you enable the requested app permissions when the app prompts.

      You can of course reach out to us here https://bose.life/38DNELy for support with setup and usage of the earbuds.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Highly Recommend these QC Earbuds II

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are awesome; and i was able get a comfortable fit much more easily than the previous model with the wing tips. The sound and ANC are top notch. Drawback: Bise took away the ability to switch among devices using a button on the charger case. But at least they still allow for multiple connections. I got them on Black Friday and have only charged the case twice, once when i bought them, and once after that. I use them quite often. I did notice on a couple of occasions, the earbuds randomly disconnectd from the phone during use. But it is not an issue for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Ms. Vassel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this earbuds, its so comfy sometimes i forget that i have them in. I love how small it is and alot ppl doesnt notice u have them in which makes phone calls easy ro hide while on the job. Battery life is very good as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are absolutely great! I love how easily it connects to my device , the battery life is also amazing. I love the noise cancelation and so comfortable, sometimes i forget I'm wearing them .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    12 hour flight approved

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Comfortable. Long lasting battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great sound and ANC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the QC Earbuds I and these are a great improvement. They fit better in the ear. Teh sound quality is great and it's an improvement on the noise cancelling. Only thing i would have liked to see would have been wireless charging, but that is a small issue.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Good sound..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprise how good theses sounded for earbuds... the bass and all around sound is a great option for music compare to over the ear headphones.. i tried both the Midnight Blue and triple black version and kept the Triple black because they sounded louder and overall better.. i know that sound weird but i had my wife listen to both of them and she came to the same conclusion.. i will said this the Midnight blue pair worked better with the Bose app..

    I would recommend this to a friend