Customer Ratings & Reviews
- Model:
- 870730-0030
- SKU:
- 6535031
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.
This summary was generated by AI based on customer reviews.
Fall out of my ears every time I wear them
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, these suck. No matter what I do, I cannot get them to stay in my ears, which makes them unusable.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your QuietComfort Earbuds II aren't sitting comfortably! A useful guide for finding the perfect fit can be found here: https://support.bose.com/s/display-articles?productId=01t8c00000OydAFAAZ&articleId=ka08c000001brKkAAI&language=en_US. Our support team will also be happy to help, if needed. Warm regards, Fiona M. - Bose Customer Support
Amazing but not for call quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were amazing BUT call quality was horrible in outside conditions...broke my heart so I had to return them if they stepped up the call quality they would be perfect
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Chris.
Thank you for posting. Sorry to hear that you have to return the earbuds. Noisy environments such as airplanes taking off, concerts, emergency sirens, and construction zones (among others) can overwhelm the microphones used to monitor external frequencies (part of the ANC technology) causing the headphones to crackle or distort. Our suggestion is to just move to a quieter environment. If you have future questions, just reach out to us here. https://bose.life/3BzXXfd. We would love to help.
Marvin - Bose Customer Support
Terrible for price point
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Going to return them, quality completely deteriorated and static after 2 months of use
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
I understand you're planning to return the earbuds. We'd love to help you with them, please contact us https://bose.life/contact so we can work with you to help.
Nic - Bose Customer Support
only one ear worked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't work. I was not able to pair the right earbud. I returned them
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Bruce,
Sorry to hear that you're unable to pair your right earbud, this is not what we would expect. If you ever require product assistance in the future, do reach out to us via https://bit.ly/3UNtwsQ
Tegan - Bose Customer Support
Bose QuietComfort II problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with Bose QuietComfort 2 earbuds was, to say the least, horrible. The first set would nor pair to my IPhone or IPad. After talking to the Geek Squad guy, they replaced it with a second unit. That one would not allow me to access the Bose Music App setting menu. After a long time waiting on the Bose help line, I gave up and returned it back to the store. Learned my lesson, Bose is NOT user friendly.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, the QuietComfort Earbuds II use Bluetooth 5.3 and have a connection range of up to 30 feet (9 meters) You decide to purchase these again you can find guidance here to ensure that these connect correctly https://bose.life/3WkJSK0
The Bose Music app is compatible with iOS14 and Android 8 or newer.
If you need any further assistance in the future, please reach out to us directly at https://bose.life/3kp6LLF and we would love to help.
Thanks, Matt - Bose Customer Support
- Cons mentioned:Connectivity
Bose.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry Bose 1 star for the NO Wireless charger!!!! Overpriced 100%
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
We're sorry you're disappointed in the current lack of wireless charging on your headset and appreciate your feedback.
Tegan - Bose Customer Support
- Cons mentioned:Connectivity
Worst earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connection problems, ANC Problems, no wireless charging
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, we would love to help you get the noise cancellation and connection working. Please reach out to our customer support team here: https://bose.life/3nTDo5H
Bose - Customer Support
Bose is in 1999
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In 2022 and Bose is still behind with the times, got a message today that my headphones need to be updated the only way to update the case is via computer seriously I haven’t used a pc in 5 years cars can update and drive themselves but bose wants you to grab a pc and update the charging case.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there, hope you're enjoying your new QC Earbuds II! The earbuds themselves can be easily updated by connecting to the Bose Music app, and any future firmware upgrades will happen wirelessly over the air. The charging case will require to be connected to a computer to be updated, but this is purely up to whether you wish to do this. Your product will still receive the latest feature releases and bug fixes as long as it's connected to the Bose Music app.
If you run into any issues installing the firmware, please do not hesitate to reach out at https://bose.life/38Q1vZs and we'll be happy to help!
Sam - Bose Customer Support
Worst Headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Suppose to be noice canceling for the mic, this is the worst headset I have used no one can hear you due to background noise
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for posting. Sorry to hear that the mic is picking up your voice poorly. Please follow the steps on this page to address the issue. https://bose.life/3ErVa9m. If you have further questions, just reach out to us here. https://bose.life/3BzXXfd. We would love to help.
Marvin - Bose Customer Support
Come on BOSE is 2022
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a single use .... Boooooooo..... not worth it.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, I hope you're enjoying the sound of your new QuietComfort Earbuds II! We're excited to share that independent single-bud use will be supported in a future firmware update.
Thanks,
Sam - Bose Customer Support