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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $299.00

Customer reviews

Rating 4.3 out of 5 stars with 4176 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 4,176 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bought for husband, now I want

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift (mid 2023) for my husband, who researches and reads reviews like it’s his job. I personally have air pod pros (purchased in late 2021), and the Bose are superior. Similar features, like noise reduction and wireless, but the sound quality is better and I prefer the fit of the Bose over the air pod pros. The air pod pros tend to fall out of my ears, whereas he has zero issues with that and the Bose. The recipient phone call audio is decent (i.e. what it sounds like for me when he’s using the headphone and we’re talking on the phone). He says they’re with phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    noise cancelling

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are honestly some of the best noise cancelling earbuds i’ve ever had. went on a trip with a friend who snores and i didn’t hear a thing with these. they do start to fall out a little bit the longer you wear them, but they’re otherwise very comfortable and they can hold a charge for a good amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best constantly getting better!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know where to start. I’ve been listening to music ever since I can remember. And ever since I’ve been buying Bose products, I’ve fallen even more in love with music. They really produce great sound and the noise cancellation is just incredible. I work from home and my office is in our loft area which is near the laundry room. And when I have quite turned on, I can’t hear a peep. Not even from the crying 3 month old grandkid. The fit is perfect and the quality is the same. I am an Apple loyalist but I hate their earbuds. I wish the batteries last longer but I’ll take what I can get. Great price point as well.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelation is amazing and the ability to play with the base makes it even better. Had some issues at first with connection but after updating they work good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and great noise cancelling earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know why I did not purchase these noise cancelling earbuds as my first purchase. The noise cancelling is amazing and they are so comfortable to wear. I have Jabra which are also comfortable but do not have the same noise cancelling quality. I also have newer Sony earbuds and though sound a bit better they are not as comfortable or reach the noise cancelling level as the Bose. I highly recommend the Bose earbuds if you are looking for quality noise cancelling. They may not sound as good as the Sony's but they hold their own in sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Bose Earbud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay high price get high quality. This sentence means high Expectation!!! As an Airliner in All my life I have only used Bose products because of the quality and reliability of this company that puts in its products. I was so looking forward for this Earbuds to come out and with so much excitement I went to buy them. Well for the first time I have never been so much disappointed in Bose since I went and changed them THREE TIMES! first pier when I was raising the volume I realized they making a noise just like when a subwoofer is torn. I went and got the second one, then I realized the cover doesn’t latch properly and it keep thinking the Earbuds are not inside, so I had to push and hold it so the charger can kick in and charge it. I drove back to Best Buy and for the third time I changed them and if it was not for the kindness of the Best Buy employees, I would have just gave up. So far these ones are working well but my only concern is, I feel they are Refurbished or something otherwise this is very odd. At the end they just wanna take the employees there in their return. Specially the Somali kid in the front desk sadly I have forgotten his name.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Ramin,

      You're experience with the earbuds is very surprising, and I understand you got them to be reliable. The noise you're hearing is very odd, and would recommend trying the following https://bose.life/3J5ovbq to help. With needing to hold the case closed, I would recommend making sure that the stability rings on the earbuds are correctly aligned for the dots, along with the other steps here https://bose.life/45AZ7nJ that can help.

      Please also contact us https://bose.life/contact should you need it, as we'd love to help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Big upgrade from the first gen!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit much better than the first gen earbuds. I love the noise cancelling, case that offers multiple charges, and the ability to customize the fit. I wish it could pair with more than one device, but that's my only complait.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these all the time on the metro and flights. The noise cancelling is incredible, almost no engine noise on a flight. Comfortable and the battery life is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Definitely worth it and way better than Beats!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ear buds. The sound quality is amazing. Easy controls within the app, ANC works very well and very good battery life even with ANC turned on.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Good Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are a great buy. I enjoy the amount of bass you get from them. The only gripe I have with them is the comfort after a while my ears get a little sore and I tried all the different tip sizes. Still recommend them as every ear is different so you might not have the same issues I do but I still use them for hours every day just because of the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for working all day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones the noise cancellation is fantastic battery life and the comfort of wearing im on my feet all day around loud machines

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose Quietcomfort 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Earbuds are some of the best in every category that you can want out of wireless earbuds. ANC - Top Notch no other ANC earbuds can match them. Sound quality is amazing and the fit is perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not that good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of music and the noise canceling are amazing but i use mine primarily for talking on the phone. I use just the left ear most days, switching to the right ear as battery dies. When switching from the left ear to right ear the buds Sean to disconnect from my phone (galaxy S22 ultra) forcing me to forget device abs repair. I knew this would be an issue as i saw in other reviews before purchasing but had hoped for a patch in the software update. I've had them 4 months now abs there's newer models coming out, safe to say there not intending to fix it. Also from the first day of use people complain of me sounding muffled or far away while using just the right bud.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the sound quality and noise cancelling of your QuietComfort Earbuds II, Joseph. Independent Single-Bud Use lets you seamlessly switch between your earbuds, so if you're experiencing disconnections and having trouble being heard sometimes when using the right earbud, these issues shouldn't happen. Please get in touch with our support team for assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these. Best noise canceling I’ve ever heard and sound quality is amazing. Very very comfortable. The app shows the battery percentage of the earbuds but not the case, also love the eq customization on the app to play the music how you want to hear it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose and they fail to disappoint. The base and quality is superb and smooth. If you looking for something to bang your ears out then this is not for you because they are for a health and overall great balance of music that’s safe on your ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Wow! Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! These earbuds are amazing. Sound quality is great. Noise cancellation is great. The buds are very comfortable and fit in my ears securely. Bose hit it out of the park on this one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great Earphones, Bad Connectivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation, but fairly frequent connectivity issues. I've had to reconnect these earphones up to 5 times in a single use session because they refuse to properly connect to my phone which only takes about 5-10 minutes, but can be very frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Bose earbuds solved all my earphone issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the airpods for quite awhile with my macbook, ipad, and windows laptop and it was always hit or miss connecting the airpods to the device. I have three different pairs of airpods and each one has developed an issue such as only one working, a slight hum in your ears, etc. But the Bose earbuds, the connection has been very seamless, never a struggle to connect. The noise cancellation is better than the airpods too. Glad I read the reviews and made the change.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great quality audio quality, poor volume and conne

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So these are by far..... the best audio quality ive ever had in some ear buds. I might even try mixing a song or two on these to see how they stack up vs. My studio headphones. With that said, call audio levels are not the best. Ive never had any issue with the other ear buds ive owned. Randomly dissconect every few days and needs re paired with my s22 ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great set of ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the only earbuds that fit and stay in my ears. The sound quality is amazing! Very easy to set up and use. Charge lasts quite a long time.

    I would recommend this to a friend