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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 4,187 reviews
  • Rated 5 out of 5 stars

    Peace and Quiet, Perfected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you prioritize silence and sound quality above all else, buy them. They make a crowded subway feel like a private library. However, if you need fancy ecosystem features like seamless device switching, you might hesitate.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great price and ear buds!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome noise cancelling and everyday use earbuds! Durable set and improved size compared to previous versions.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great ear buds. They have clear sound and good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Impressive Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound, they hold very well in ear. Very impressed with quality, noise cancellation works great, also nice to be able to adjust equalizer through the app

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good For The Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good and these paired easily with my phone. One seems to slip out of my ear a bit. Sony is supposed to have much better noise canceling, but I noticed nothing better over Bose and Bose has better sound in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Another winner from Bose!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones! The noise cancelling is amazing. They really block out just about all the outside noise which allows for hearing more of the music. They are very comfortable too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Gadget guy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pieces produce great sound and are very comfortable to wear, but on occasion have a hard time pairing with blue tooth devises including apple iPads, so be prepared to try multiple times before the ear pieces pair with your blue tooth devises. Overall good earpieces

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi,

      I'm really glad that you're enjoying the great sound and comfort from the earbuds. I'd suggest trying the steps here https://bose.life/3Q1J3pf to help with connectivity, and if needed you can reach out to us https://bose.life/contact for help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    what are you waiting for to get yours

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best of the best have really improved on their design and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earbuds.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I have ever bought. The sound is nice and crisp. The earbuds fits comfortably in my ears. Worth it for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    One major flaw - noise cancelling always on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't turn off noise cancelling. If a very quiet room you will hear some small level of noise because of that. Also in the wind these will struggle to keep the noise down - really wish these had this feature. Everything else with these are great, fit is the best I've ever had and the sound quality is awesome.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for a gift, so I can’t give a first hand review, but she said they are comfortable and sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My go to!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my go to for airplanes, running, phone calls, you name it! Love the noise cancellation and the way they fit in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Clear. Bass is descent. Noise canceling is good

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality and they fit great! These are by far much better fit than the competition.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise Cancelling was way better than I thought it could be with ear buds. Sound is great, battery is great and controls are great.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and light weight. Bass is top

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Terrible Bluetooth connectivity

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Bluetooth connectivity sucks big time. This Bose earbuds are the worst set we have purchased. Sound quality is good. Buy Sony instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received these as a replacement, so far so good. They are alot smaller than the previous pair I had, quality is on point.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best on the market.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this every day, for hours, amazing comfort, somtimes i forget i even have them in. Amaing sound and base quality 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Sound is crazy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not think the volume was loud but it’s because of how great the noise cancellation is. Best I have ever owned

    I would recommend this to a friend