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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,187 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Great quality. The sound is amazing. Very comfortable in the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and the fit in the ear is very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and battery life is just right for use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set of Bose earbuds. I can say they are my new go to pair. I have always been an Apple girl but I am hooked on these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I think it is the best in the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, nice looking, Noise canceling is amazing!. The only problem is that they will not stay on the ear for a long time unless I "jam" it really hard in my ear,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Bose EQ2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, but sometimes has connectivity issues with Google Pixels. Sometimes does not recognize phone and loses connection to an earbud

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Andres, I'm glad you're enjoying the sound quality of the QC Earbuds II! If you're experiencing issues connecting to your device, please try the steps at https://bose.life/3s1aRjN. If this problem persists, please reach out to us at https://bose.life/en_us_contact_us so we can assist you further.
      Sam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose qc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, better than my wife's apple buds,not good for exercise that has a lot movement,hard to get them in tight enough. Sound cancelling is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Good earbuds, not so good case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise cancellation but I’m not even a year in and the case stopped charging.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Samara and thank you for your review!

      I am glad to hear you have been enjoying the great sound quality of the QuietComfort Earbuds II!
      I am sorry to hear that your case is no longer charging, I would recommend using a charger that has the correct power ratings some products require minimum of 1 amp of current in order to recharge. Many USB ports on a computers can only provide a maximum of 0.5 amps of current.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and long battery life. Very happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bass master

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound bass and clarity smaller design and better fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They’re Bose

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like them. Quality sound for music as well as calls. Very sensitive, person on the line can hear the radio in my vehicle even with the volume turned down low.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Android friendly & seriously overrated 30yrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose once upon a time WAS a good company. It WAS*, that being said there are superior products out today. I fell for the pretty look & decided to try Bose AFTER really not liking them since year 2002! Since my last Bose product & its seriously antiquated at the time connections = NO HDMI for a "high end" product to take YEARS to have HDMI was Laughable! As was the fact that it took them YEARS to have a Wireless headphone let alone eaebud. I digress - I knew that Bose preferred & Loved Apple who guess who I also loath almost as much equally not sorry. Their ios has never made any sense to me. And like Bose especially since Jobs has not made any significant strides in product development & relies solely on its Brand NAME from 30 plus years ago from ppl who wished Then they could afford it. Now they can, so now they buy it, buying into the the dumb hype. - If you have Apple it might work & be an an "alright" listening experience. Especially if you LOVE LOVE LOVE WHITE NOISE Affect being piped into your ears & the not so sublime Deafening White noise sound After taking them off the next few hours! - I am not a fan of Noise cancelation. I much rather have strong drivers & in ear coupled with nice memory foam or the like quality tips that block all outside noise! And Im ADULT ENOUGH to be Aware of my surroundings! Even in NYC, LA, London or the middle of nowhere. For the money Master&Dynamic, Diaviet, Shure, Seinheiser, Jabra, Bang&Olfsen, Denon, Bowers&Wilkinson, are Superior to BOSE ANY DAY OF THE WEEK! & In that Order. I ended up returning them and thankfully the M&D 09W's had just come out. I loved my 07WPlus Best earbuds ever seriously! Have had others since obviously, but WOW THE SOUND PURE HEAVEN! AWESOME!! IF you want the Best? Master & Dynamic! Want Over Hyped baloney in a pretty package to keep up with the jones's that wont ever connect to your Superior Samsung device? That actually is relevant & innovative lol unlike apple and Bose. Then yeah.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purchase and return to try them or Keep Them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are actually pretty good! For my needs and to be able to switch left or right singley to use while one is charging. I would recommend if you don't mind one or both in your ears. Connectivity of 33ft idk but it's got not too far distance but yes for the sound and quiet mode! Would recommend and wanna buy these again!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This best I have ever owned stay charged for what seams like forever. Will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    New head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling and have a good amount of battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Noise canceling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband! He is a fan of Bose and he loves these head phones! The noise canceling is his favorite quality! They have a sleek design that just looks so nice and clean cut. They are not too bulky at all. Overall a nice product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds perfect! Is everything i need confortable and looks very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have ever purchased. The battery life is amazing. The noice cancellation and the sound are very very good. They will stay in my ears perfectly when I work out compare to the AirPods which I had trouble to keep fitted.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality is remarkable, quiet mode is QUIET

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite feature is quiet mode. I use my air buds nightly to avoid the sound from the surround sound system my husband uses. It completely blocks out any and all sounds. I prefer the Bose sound to AirPods. Had the choice of AirPods Pro but these Bose air buds are far more unique with quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound are good they stay in your ear i love it

    I would recommend this to a friend