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Customer reviews

Rating 4.3 out of 5 stars with 4184 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,184 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Very comfortable. Truly Bose. Awesome noice cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not worth the price, noise cancelling is average..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst headphones I've ever had the displeasure of using, noise cancelling is average even with different fittings my galaxy pro still offer better cancelling, the fact they don't use NFC connection make them have issues where you phone won't connect to them for 10+ minutes or restart your phone. Sound quality is good, call quality is about the same as some 5$ wireless headphones, whoever your talking to will be able to hear everything in the background as these don't filter sound overall extremely disappointing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad that you are enjoying the sound quality of the QC earbuds II. If you are experiencing issues with the Bluetooth connection, you can try our recommended troubleshooting found here on our product support website: bose.life/3qBAWWD.
      As you mentioned that you are unhappy with the noise cancellation, you can also check out our recommendations here: bose.life/3Pj5Knh.

      Should you need further assistance, please reach out to our technical support team, who will be able to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Charges relatively fast. Lasts a long time

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Awesome sound. Noise cancelling on point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Want Quality Sound? In My Opinion It's A Win/Win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing difference in sound and quality when you use the quietcomfort earbud II. I have used a few other earbuds from competitive companies but I am most impressed with these. Well worth your own trial.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby and I got 2 pairs!! We love the sound ,amazing noises canceling. We have problems connecting them . Mine is the right and the Hubby is the left . I find the fit is lose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Spoil yourself

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones that I have ever owned, noise cancelation is clutch when traveling, or running a few miles, or just chillin and watching TV on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not charging after 6 months. But while using the quality was amazing. I have the guarantee and will exchange for a new one . Good costumer service

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet Very comfortable Great product- must have

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not durable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is what you would expect from Bose clear accurate sound. IF your a bass lover, not going to find that here. My main disappointment is the case and software. The case seems very sensitive to any drops and after 2 or 3 drops from my bed to the hardwood i started having issues with range and static. Already looking at replacing less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear sound. Great battery life. Overall A+ !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Too Good to be True

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont stay connected to my phone. When they work they are excellent. For me to expensive to deal with any issues. Ill be returning for something else.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Michael,
      Thanks for providing you're feedback. We're glad to hear that you find the QuietComfort Earbuds II to be excellent. Sorry you've had some connectivity concerns, before you return your product, reach out to us via https://bit.ly/3UNtwsQ we'd love to get additional details and help resolve this.
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Improved audio over last model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones but if using for activity the previous model was a better fit. I will be exchanging them. I tried all combinations but they keep falling out when working out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great nose cancellation and comfortable fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent nose cancellation. Also very comfortable fit. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Bose - QuietComfort Earbuds II

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Worth the upgrade from the previous model. Sometimes have connection issues with my iPhone and need to restart the connection. Hope it gets fixed soon

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad to hear that you are loving the amazing sound of the QuietComfort earbuds II. For connection issues, I recommend that you clear the Bluetooth pairing list before pairing back to your iPhone, you can follow the steps here: https://bose.life/3JigaC4. Should you need further assistance, please reach out to our technical support team who will be happy to help: https://bose.life/3Je5jJv.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Noise cancelling headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is amazing and fit my ears great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    boss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is very good sound and practice conform the battery is long

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Legit comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound, very comfy, easy to set up, Bose doesn’t disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have very clear sound. The first time that I used them I thought that there was something wrong with them because they truly do cancel outside noise, and I could not hear any outside noise. I have had many earbuds that claim to cancel outside noise. But these are the first ones that I have had that actually do cancel outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    BOSE IS NOT WHAT IT USED TO BE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My galaxy buds pro 2 are way louder and clearity is better then these overpriced bose headphones wouldnt spend 1 dollar more then 189$

    I would recommend this to a friend